Back

Lakeland Volkswagen

Lakeland, FL

4.4
3,013 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary Car Washes 10% Off Accessories & Clothing Internet Work Stations Lakeland Volkswagen Gourmet Coffee Bar
Contact Dealership

209 S Lake Parker Ave

Lakeland, FL

33801

Directions

By Type

Showing 3,013 reviews

October 14, 2025

They worked me in on a Saturday and were very professional. I was very satisfied with the work they did. More

by barricklaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2025 -

Lakeland Volkswagen responded

Hi! Thank you for sharing your experience. We’re glad we could accommodate you on a Saturday and that you were satisfied with the work done. We truly appreciate you choosing Lakeland Volkswagen!

October 11, 2025

Lakeland VW is my go-to for vehicle care! Staff are personable, patient and knowledgeable. If they don't have an immediate answer, they get one and never leave me hanging! They understand how More

by Stephanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul
Oct 11, 2025 -

Lakeland Volkswagen responded

Hi Stephanie! Thank you so much for your kind words. We’re thrilled to hear our team at Lakeland Volkswagen consistently provides the care, communication, and attention to detail you expect. It’s wonderful to know you trust us with your vehicle and appreciate all the little touches we provide. We truly value your recommendation!

October 09, 2025

I was happy with my service. I left sooner than expected. My problem was resolved. More

by Renee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sullivan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Fondaw
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2025 -

Lakeland Volkswagen responded

Hi Renee, we’re so glad to hear your service visit at Lakeland Volkswagen went smoothly and that your issue was resolved quickly. It’s great knowing we were able to get you back on the road sooner than expected.

October 07, 2025

Lakeland VW did a great job servicing my vehicle and they were knowledgeable and helpful. Definitely recommend More

by lazyhammer1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul
Oct 07, 2025 -

Lakeland Volkswagen responded

Hi there, thank you for the great feedback. We’re so glad to hear our team at Lakeland Volkswagen provided knowledgeable and helpful service. We truly appreciate your recommendation and look forward to seeing you again next time.

October 01, 2025

Outstanding job. Everyone very professional, outgoing and professional. Definitely will be referring family and friends. Kudos to the whole team. More

by dantobesure
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Our sales person Carlos.
Oct 02, 2025 -

Lakeland Volkswagen responded

Hi, thank you for your kind words. We are thrilled to hear that our team provided a professional and welcoming experience. Your referrals mean a lot to us, and we appreciate you recognizing the effort of the entire Lakeland Volkswagen team.

October 01, 2025

As far as sales go, Dominic was great and very kind-patient. Finance manager Charles seemed to have issues when we had questions and very argumentative. Otherwise very happy with my car and very h More

by BBUSCEMI07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Charles Draper
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2025 -

Lakeland Volkswagen responded

Hi, thank you for sharing your feedback. We are glad to hear that Dominic provided excellent service and that you are happy with your car and the deal. We apologize that your experience with our finance manager did not meet the same standard. If you would like to discuss your visit further, please feel free to reach out to Jared Diveley at jared@lakelandvw.com. We appreciate your recommendation and hope to make your next visit fully positive.

September 30, 2025

Sells faulty cars, says they fix them but they just destroy your vehicle while it’s being repaired! Got my BRAND NEW Atlas back from them filthy, moldy and with over 30 chips of paint all down the driv More

by kristinvann22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jared Diveley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Arthur
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2025 -

Lakeland Volkswagen responded

Hi Kristin, we are disappointed to see these statements as they do not reflect the service you received. Our team completed the warranty repair on your Atlas following Volkswagen’s required guidelines, and we scheduled an appointment to review your concerns which you did not attend. Without that review, it is not possible to validate the claims you are making. Lakeland Volkswagen does not damage vehicles during repairs, and we stand by the work completed. If you would like to work toward a resolution, we are available to review your vehicle with you.

September 26, 2025

I asked multiple times if the vehicles was going to take more than a day would I be able to get a loaner for my wife and new born. Every time asked before during and the call that would earned the time it w More

by christianott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Sep 27, 2025 -

Lakeland Volkswagen responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

September 25, 2025

They them car buying so easy and our salesman Dominic was excellent and very knowledgeable for what we were looking for. More

by RicardoAlvarez2842
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2025 -

Lakeland Volkswagen responded

Hi Ricardo, thank you for your kind words! We’re glad to hear that Dominic made your car buying experience easy and helped you find exactly what you were looking for. We appreciate your trust in Lakeland Volkswagen and look forward to serving you again.

September 25, 2025

Saul provided exceptional customer service and was so knowledgeable, patient, caring, and attentive. This is the best Volkswagen dealership that I ever have gone to and I even travel from Tampa to come h More

by Kenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul
Sep 26, 2025 -

Lakeland Volkswagen responded

Hi Kenny, thank you for sharing such wonderful feedback! We’re thrilled to hear that Saul and the team at Lakeland Volkswagen provided exceptional service and made your visits worthwhile, even traveling from Tampa. Your kind words mean a lot to us, and we look forward to continuing to take great care of you and your vehicle.

1
...