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Lakeland Volkswagen
Lakeland, FL
2,552 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits:
Complimentary Car Washes
10% Off Accessories & Clothing
Internet Work Stations
Lakeland Volkswagen Gourmet Coffee Bar
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,552 reviews
June 16, 2024
Everything was done with ease even with my anxiety being high. Start to finish A+ high. Start to finish A+ More
by klockie2114
Verified Customer
Helpful June 15, 2024
I bought a used car from Lakeland Volkswagen. I read reviews and most were satisfied. So I entrusted them and bought a car ( used). It was supposed to be certified preowned. I accept as is beca I read reviews and most were satisfied. So I entrusted them and bought a car ( used). It was supposed to be certified preowned. I accept as is because I only need this as a back up to keep miles off my new truck. I left the dealer ship and the brakes were metal against metal. Talked to the service manager and he was very nasty. Told me that the car belongs to you now. I would expect this from a buy here pay here. I had the car towed to another dealership. They said the car needed brakes. They fixed it for me because they said they wanted me safe. DO NOT BUY ANYTHING HERE. this place is like a buy here pay here. More
by Phyl
June 15, 2024
Very pleasant staff. nice waiting area. No hard upselling. ( unlike other dealerships that try to sell you a new car while getting current vehicle serviced ) nice waiting area. No hard upselling. ( unlike other dealerships that try to sell you a new car while getting current vehicle serviced ) More
by gilliancorrigan
June 14, 2024
He is amazing and very profesional. thank you for your good job. I really appreciate you. thank you for your good job. I really appreciate you. More
by ortiz.yesenia2007
Employees Worked With
June 13, 2024
They were very professional and courteous . I always feel so welcome when I go there.. I always feel so welcome when I go there.. More
by Helen11
June 13, 2024
Efficient, friendly and helpful. I wish the service agent had asked me a few more questions to dig into issue, but I appreciate the level of service provided, including the shuttle! I wish the service agent had asked me a few more questions to dig into issue, but I appreciate the level of service provided, including the shuttle! More
by lstromain
Employees Worked With
June 12, 2024
Customer service is not the best. Would rather the customer be inconvenienced then the dealership. Would rather the customer be inconvenienced then the dealership. More
by snlanghorne89
Employees Worked With
June 12, 2024
Hiram our salesman was extremely knowledgeable. Paperwork ready to sign in a timely manner. Had the car detailed and ready for us as we worked through the paperwork. Overall made the process ve Paperwork ready to sign in a timely manner. Had the car detailed and ready for us as we worked through the paperwork. Overall made the process very quick and easy. Everyone at the dealership that we met was pleasant to interact with. More
by FRENCH116
June 12, 2024
They are the best and friendly ever visited purchasing your next car go to lakeland volkswagen you will be delighted you purchase. your next car go to lakeland volkswagen you will be delighted you purchase. More
by bishopstaff7
Employees Worked With
