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Lakeland Volkswagen
Lakeland, FL
2,926 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits:
Complimentary Car Washes
10% Off Accessories & Clothing
Internet Work Stations
Lakeland Volkswagen Gourmet Coffee Bar
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,926 reviews
Verified Customer
June 18, 2025
Arrived with no schedule appointment and they took my concern right away, I couldn’t program my key fab. They were able to find the issue and ordered another key fab, everything within an hour. Courtesy, concern right away, I couldn’t program my key fab. They were able to find the issue and ordered another key fab, everything within an hour. Courtesy, and friendliest of service was provided More
by jetorres61
Employees Worked With
June 12, 2025
From the moment I walked in, I felt welcomed and respected. It's clear that customer satisfaction is a top priority at Lakeland VW respected. It's clear that customer satisfaction is a top priority at Lakeland VW More
by beckman9103
June 11, 2025
I found Lakeland Volkswagen Dealership to be very professional. They provided all needed service in a timely manner at a reasonable cost. Will definitely recommend them to others. professional. They provided all needed service in a timely manner at a reasonable cost. Will definitely recommend them to others. More
by donnafager24
Employees Worked With
Ashleigh Hernann
June 11, 2025
Danny was my salesperson and he did a great job. Really happy with his service. Really happy with his service. More
by qbgwen
June 06, 2025
The manager Gio was incredibly rude and condescending. He was unwilling to hear what we were saying. Said he would call us back after speaking to service then he did not. If we had not been FORCED to use He was unwilling to hear what we were saying. Said he would call us back after speaking to service then he did not. If we had not been FORCED to use this dealer due to being where the vw towing would bring the car we would never use it. The only good thing is their service reps. Ashley Giselle and Saul were amazing and beyond helpful. Frankly they should look for jobs at a better dealer because their amazing customer service skills and being wasted at such a terrible location with a terrible manager. More
by Lucky
Employees Worked With
Gio, Ashleigh, Giselle, Saul
June 06, 2025
Very pleasant and easy to work with the. They were easy to work with and I look forward to the next time to make a purchase there. They were easy to work with and I look forward to the next time to make a purchase there. More
by clanahan720
