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Lakeland Volkswagen
Lakeland, FL
2,514 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits:
Complimentary Car Washes
10% Off Accessories & Clothing
Internet Work Stations
Lakeland Volkswagen Gourmet Coffee Bar
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,514 reviews
March 10, 2024
Pleasant, attentive, trustworthy. Super relaxing. Katlyn went out of her way to explain the process to me. Super relaxing. Katlyn went out of her way to explain the process to me. More
by SLBARROSO
Verified Customer
Helpful March 10, 2024
Professional, knowledgeable, attentive, worked for the customer, made us feel comfortable, did not feel rushed or pressured. We will be back!!! customer, made us feel comfortable, did not feel rushed or pressured. We will be back!!! More
by sgt swede
March 08, 2024
Was very helpful and got my vehicle in quick Fix the problem and washed my vehicle problem and washed my vehicle More
by chester.harris57
March 08, 2024
Fast, efficient, and friendly I would highly recommend Hunter.He was very helpful. 5 star rating! Hunter.He was very helpful. 5 star rating! More
by Prelude1053
March 08, 2024
Michelle and Larry were great! I did feel like the manager was very pushy and almost took my business elsewhere. He was trying to push a new purchase on my family and thank goodnes I did feel like the manager was very pushy and almost took my business elsewhere. He was trying to push a new purchase on my family and thank goodness for Michelle for saving our business and smoothing things over. More
by alr062386
March 07, 2024
Very prompt service. Straight forward and professional delivery of services. Our initial phone contact was with Hunter and he did not disappoint. He was willing to wait f Straight forward and professional delivery of services. Our initial phone contact was with Hunter and he did not disappoint. He was willing to wait for us to drive from Riverview and arrive 30 minutes before closing on a Sunday to do business. Charles and Hunter had us rocking and 'rolling 'in about 1.5 hours. Easiest quality car buying experience ever. Give them a try and see what Lakeland VW has to offer ! More
by Yolie
March 07, 2024
Staff is helpful, friendly and knowledgeable. With the exception of the prices, I appreciate the convenience using the dealership. With the exception of the prices, I appreciate the convenience using the dealership. More
by CYNTHIAHAFFEY
March 06, 2024
Lack of communication and they called numbers that i repeatedly asked them NOT to call. Unsure how they got phone numbers they were calling as they were never associated to that car or account. repeatedly asked them NOT to call. Unsure how they got phone numbers they were calling as they were never associated to that car or account. More
by VW owner
Employees Worked With
March 06, 2024
I have always had really good service. ...no real long wait times, and the employees and mechanics have always been helpful ...no real long wait times, and the employees and mechanics have always been helpful More
by GHOCHSR27
March 05, 2024
Great service and team fixed our cars issue. Lakeland VW provides quality service for our car. Lakeland VW provides quality service for our car. More
by Mark W
