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Lakeland Volkswagen

Lakeland, FL

Overview
Employees
Reviews
Vehicles
4.3
2,936 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary Car Washes 10% Off Accessories & Clothing Internet Work Stations Lakeland Volkswagen Gourmet Coffee Bar
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209 S Lake Parker Ave

Lakeland, FL

33801

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Showing 2,936 reviews

January 08, 2023

They keep telling me there is nothing wrong like im making it up. I have had the car in many tumes since i bought it but they cant find the problem. Im afraid the car will hurt my family More

by kkelicombs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Lindberg
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January 08, 2023

I. Was able to purchase a new VW Jetta Sport at a other dealership at a better trade in price & MSRP More

by oshore3113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Barnett
3.0
This rating includes all reviews, with more weight given to recent reviews.
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January 08, 2023

Great customer service. The staff is friendly and very honest. The facilities are very pristine, More

by pridog_kap@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
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January 07, 2023

Good service experience! The wait time is always long but my car is driving in great condition, this is all that matters to me. Jeff, Matt and Katelyn are good customers serv More

by LUISNUECES23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg, Katlyn Oldham
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January 07, 2023

The service advisor meet me at the door and took my complaint about my car. He had it dished in a short and set it up to be corrected. Then he had it cleaned and vacuumed out. Great service. More

by red_hwd
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
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January 07, 2023

Always a great experience. I typically always have my finace bring in my car for service due to my work schedule preventing me from being able to bring it in myself. The servic More

by keschanley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg, Katlyn Oldham
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January 06, 2023

The people were incredibly friendly and my car was taken car of in a quick manner. More

by shannon.e.bean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
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January 05, 2023

Problem not solved. Numerous attempts to contact dealer, either get disconnected during phone call or after being forwarded. Tried email, went to car leasing no reply. More

by izola1923
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Lindberg, Katlyn Oldham
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January 04, 2023

Everything was a good experience and friendly staff. Ashley Brooks was great to work with! More

by ronbrothers728
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Broyles
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January 04, 2023

Always the very best customer service. Lakeland, Volkswagen has an amazing staff that truly cares about their customers. More

by DARIN.TENNYSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
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