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Lakeland Volkswagen
Lakeland, FL
2,491 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits:
Complimentary Car Washes
10% Off Accessories & Clothing
Internet Work Stations
Lakeland Volkswagen Gourmet Coffee Bar
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,491 reviews
January 22, 2024
Ashley was very helpful and made sure to provide us with all the updates and information we needed while my VW was in for service. We also enjoyed time with Hiram looking into options for a second vehicle. all the updates and information we needed while my VW was in for service. We also enjoyed time with Hiram looking into options for a second vehicle. HIs knowledge is extensive and impressive. More
by rrhelmore
Verified CustomerEmployees Worked With
Helpful January 20, 2024
Amazing customer service! The staff at VW Lakeland is the best, especially Matthew. Thank you so much! The staff at VW Lakeland is the best, especially Matthew. Thank you so much! More
by kimbrel.heather01
January 19, 2024
i will not go back to this dealership. they lost my business. service manager liar they lost my business. service manager liar More
by bodysbyrose
January 17, 2024
Great experience and easy transaction. Friendly and informative staff without being pushy. I would highly recommend! Friendly and informative staff without being pushy. I would highly recommend! More
by SFRN1978
January 16, 2024
Your dealership was spot on very nice people working for you. I would greatly tell my friends about how great your service is you. I would greatly tell my friends about how great your service is More
by rorymoody27
Employees Worked With
January 16, 2024
Touch of class! ! Thank you, Nick, for making it so easy to purchase my vehicle! I found my ideal SUV through cars.com at Lakeland Volkswagen. Being 3 hours away, Nic ! Thank you, Nick, for making it so easy to purchase my vehicle! I found my ideal SUV through cars.com at Lakeland Volkswagen. Being 3 hours away, Nick handled my questions and concerns over the telephone and had everything ready for me when I arrived at the end of the week. It was quick and painless and everyone I interacted with was courteous and professional. Not one person was pushy or rude! Again, Nick made this a pleasurable experience and I highly recommend buying here! More
by April Waddell
January 14, 2024
I've always had a great experience with them. Great customer service. They clearly explain what they are going to do with my vehicle, keep me updated on the progress. They have a comfortable wait Great customer service. They clearly explain what they are going to do with my vehicle, keep me updated on the progress. They have a comfortable waiting room with coffee, water, and snacks available. More
by pjmedina
January 14, 2024
Easy and quick The dealership did a wonderful job with my car issues and was super accommodating to my needs. Loved my overall experience. car issues and was super accommodating to my needs. Loved my overall experience. More
by sanjanap01234
January 14, 2024
Great customer service! Great customer services, it is amazing how they provide you with a video to ensure the customer knows everything that is needed. Great customer services, it is amazing how they provide you with a video to ensure the customer knows everything that is needed. More
by Lroman27
January 13, 2024
Friendly. Quick. Accurate Great communication with me. Diagnosed and fixed the problem in less time than expected Quick. Accurate Great communication with me. Diagnosed and fixed the problem in less time than expected More
by stephanie.0310
