Lakeland Volkswagen

Excellent service made me a VW customer I was leaning toward leasing Honda as I have been a Honda customer for 20 years. The enthusiasm for Volkswagen and the excellent attention I got from I was leaning toward leasing Honda as I have been a Honda customer for 20 years. The enthusiasm for Volkswagen and the excellent attention I got from salesman Trey Chapman convinced me to switch to Volkswagen. More

Can’t say enough great things about our Atlas purchase with Trey. He was quick to respond to my initial email and convinced me to finally get rid of my Toyota with 236k miles. He sealed the deal with a gi with Trey. He was quick to respond to my initial email and convinced me to finally get rid of my Toyota with 236k miles. He sealed the deal with a giant red bow! He took time to show me the features and sent me a video tutorial of a feature the next day. GO BUY A CAR FROM TREY! More

needed service Just needed service and they inspected my vehicle. I made my decision to buy a new car but it was time my old car had been driven 50+ miles a day and Just needed service and they inspected my vehicle. I made my decision to buy a new car but it was time my old car had been driven 50+ miles a day and on a few trips More

Service Everyone was extremely helpful and sincere. I was treated like family. Very friendly atmosphere which uncommon at most dealerships. Every question wa Everyone was extremely helpful and sincere. I was treated like family. Very friendly atmosphere which uncommon at most dealerships. Every question was answered and I didn’t feel rushed More

Return of the Jetta Trey Chapman was great to deal with. Real knowledgeable and personable. I would recommend this dealership to do business with for a new car purchase Trey Chapman was great to deal with. Real knowledgeable and personable. I would recommend this dealership to do business with for a new car purchase More

Great Service! Brought our Atlas in for the annual service and left spending less that I thought going in and even got a coupon that I saw on the website which made Brought our Atlas in for the annual service and left spending less that I thought going in and even got a coupon that I saw on the website which made it even cheaper. Dropped off and picked up with no issues and would recommend over other dealerships! More

Great experience, great people. Jared, Brad, and Michelle helped me in the process of getting a new car and they were all amazing and very helpful. Got in and out of there way quicke Jared, Brad, and Michelle helped me in the process of getting a new car and they were all amazing and very helpful. Got in and out of there way quicker than I expected to. Would definitely go here again. More

The most pleasant car buying experience I've ever had. This is our 3rd VW and this was the easiest, fastest and least stressful experience we have ever had. Our sales rep, Jeff was not only knowledgeable, This is our 3rd VW and this was the easiest, fastest and least stressful experience we have ever had. Our sales rep, Jeff was not only knowledgeable, he gave us a lakeside tour of the city for our test drive. We drove over an hour from Orlando to buy a particular model and color, but would drive again just for the experience. More

VW Passat 2016 Turbo (recall) Great customer service, informative ,and clean waiting area. Accurate info,suggestions ,and advice.My car was cleaned,vacuumed,and highly appreciated. Great customer service, informative ,and clean waiting area. Accurate info,suggestions ,and advice.My car was cleaned,vacuumed,and highly appreciated.Staff was professional and polite ! More

Great Service Jonathan has been my service advisor the last couple times I’ve been in, but everyone over there is great. I’ve had nothing but problems out of my 201 Jonathan has been my service advisor the last couple times I’ve been in, but everyone over there is great. I’ve had nothing but problems out of my 2019 Jetta since I bought it, but the service department has helped make the situation bearable and I appreciate the help this particular dealer in Lakeland, Fl has done for us. More