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Lakeland Volkswagen
Lakeland, FL
2,926 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits:
Complimentary Car Washes
10% Off Accessories & Clothing
Internet Work Stations
Lakeland Volkswagen Gourmet Coffee Bar
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,926 reviews
Verified Customer
June 20, 2024
I had a recurring issue with the vehicle post-maintenance; the service advisor, Ashley, was not very helpful during the phone call. I think I will try WV Brandon (East Tampa). post-maintenance; the service advisor, Ashley, was not very helpful during the phone call. I think I will try WV Brandon (East Tampa). More
by r-kelley
Employees Worked With
Katlyn Oldham
June 19, 2024
I like the car selection and the place was clean, but management staff are beyond rude in that office. management staff are beyond rude in that office. More
by Tbevis
June 18, 2024
The service department at Lakeland VW are the best in the area. The team there are top notch! area. The team there are top notch! More
by dcingarijr
Employees Worked With
Other Employees :
Matthew Lindberg, Katlyn Oldham
June 18, 2024
Dealership was about get my car same day. And same day out with a report of what it needed to be done. Was explained to me what was believed to be the problem from which original reason I too And same day out with a report of what it needed to be done. Was explained to me what was believed to be the problem from which original reason I took it and what could do to fix it More
by agon
Employees Worked With
Matthew Lindberg, Katlyn Oldham
June 17, 2024
Decent selection of vehicles, the staff was professional and courteous. I managed to get a good deal, and the staff made the process easy for me. It is my first time driving a Volkswagen, so far, I am lovin and courteous. I managed to get a good deal, and the staff made the process easy for me. It is my first time driving a Volkswagen, so far, I am loving it. I would recommend it to others. More
by orlando.diaz64
Employees Worked With
June 17, 2024
Embarrassingly bad experience. Service wanted over 3k to replace an alternator (which was NOT tested), a new battery (which was also not needed, battery is new and fine) and vario Service wanted over 3k to replace an alternator (which was NOT tested), a new battery (which was also not needed, battery is new and fine) and various other items BEFORE diagnosing , let alone repairing the real issue. Wildly inappropriate. NO diagnosis on real issue, rather since it didn't start, it MUST be those things, without checking. I had my car towed to a local mechanic to actually do the work. I will never return. I also have planned on a new Electric bus when they come out... I will be going into Tampa now. More
by robarmstrong614
Employees Worked With
Katlyn Oldham
June 17, 2024
Larry did a great job of explaining all the warrantee options. no pressure to purchase. great straight forward pricing. Nick is the best salesman. Very knowledgeable and helpful. options. no pressure to purchase. great straight forward pricing. Nick is the best salesman. Very knowledgeable and helpful. More
by DKESSELL1
