Lakeland Volkswagen

Job well done! Everyone was very helpful. Definitely will take my car there again for service Everyone was very helpful. Definitely will take my car there again for service More

Everyone was very friendly and helpful. One of the best VW service experiences I have had! One of the best VW service experiences I have had! More

Never fixed my issues. Blamed my issues on bad gas. Key fob would loose connection while driving down the road. Car would be in drive and the RPMs would red line. Don’t giv Blamed my issues on bad gas. Key fob would loose connection while driving down the road. Car would be in drive and the RPMs would red line. Don’t give loaners unless car has to stay a couple days. Ended up getting rid of the car and went to GMC. More

Katlyn is good. However, I do not trust the service area of this business and would not buy another Volkswagen product. I found things that wad done to my after I However, I do not trust the service area of this business and would not buy another Volkswagen product. I found things that wad done to my after I had it checked by another mechanic appears unethical. I have all the paper work of service and after evaluation be very careful it utilizing Lakeland Volkswagen. I ended selling the vehicle to someone that can manage the service outside of Lakeland Volkswagen. I would not buy another Volkswagen due to this service department even though I felt that Katlyn could do only what was communicated. More

We’ve bought several cars here and have always had good experiences with the service department. Our frustration has been trying to plan our next car and not being able to get information on vehicles. T experiences with the service department. Our frustration has been trying to plan our next car and not being able to get information on vehicles. This is leading us to other options More

Had a appointment but kept getting moved down the queue very disappointed I have schedules to meet as well very disappointed I have schedules to meet as well More

Mrs. Katlyn was very attentive to my needs. She allocated a loaner car while I had to wait for my repairs. a loaner car while I had to wait for my repairs. More

We were provided excellent service and attentiveness with our salesman and the finance manager. We will definitely return to do business again. our salesman and the finance manager. We will definitely return to do business again. More

Only dealership I will do business with. Hiram is the best! I’ve been a loyal customer for over 15 years Hiram is the best! I’ve been a loyal customer for over 15 years More

I came to Lakeland VW looking for a Jetta I had seen on the website, after watching a very favorable car review on YouTube. When Nick Maxvill met me in the showroom, I mentioned the car I wanted to see, h the website, after watching a very favorable car review on YouTube. When Nick Maxvill met me in the showroom, I mentioned the car I wanted to see, he got the key, and we went to look it over. While quite knowledgeable in answering my questions, Nick was letting me sell myself on the car instead of pushing for a sale, and I appreciate that. He knew I was there for a purpose, and he was facilitating that purpose. I think he's quite good at assessing a customer. We went for a test drive and Nick let me sell myself on the car. I gave the dealership four stars because the first set of paperwork I signed had the wrong VIN, and the spare key was for a different Jetta, so I had to return the next day and do it again. More