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Lakeland Volkswagen
Lakeland, FL
3,013 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits:
Complimentary Car Washes
10% Off Accessories & Clothing
Internet Work Stations
Lakeland Volkswagen Gourmet Coffee Bar
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,013 reviews
August 22, 2025
This was the easiest experience I’ve had buying a car. I would highly recommend this dealership. I would highly recommend this dealership. More
by Samantha.Barton1993
Employees Worked With
August 21, 2025
Dominic answered all questions and made sure we were able to get the right vehicle for our daughter. to get the right vehicle for our daughter. More
by njdvls2000
Verified CustomerAugust 21, 2025
From the time I entered the dealership until I left, the Service department was excellent, they kept me up to date along the way! I did wait at the Dealership as I live over 1 hour away Service department was excellent, they kept me up to date along the way! I did wait at the Dealership as I live over 1 hour away More
by PMB
Employees Worked With
Worked only with Service Department, Not sure of the name, Young Man
August 18, 2025
Great experience with the dealership and staff! I would return for additional purchases in the future! I would return for additional purchases in the future! More
by DOCMOOSE
Employees Worked With
August 18, 2025
Hello! I notice that my 2 front tires are not in good shape just wondering if this was notice during inspection and not reported I notice that my 2 front tires are not in good shape just wondering if this was notice during inspection and not reported More
by JOHILIN
Employees Worked With
N/A
August 17, 2025
Great quick professional service good accommodations. Take the shuttle in the new buzz you won’t regret it Take the shuttle in the new buzz you won’t regret it More
by HBXL
August 17, 2025
Their service dept is top notch. My car broke down while I was out of town and Ashleigh made sure I was taken care of and kept me up to date with the situation. It was a very stressf My car broke down while I was out of town and Ashleigh made sure I was taken care of and kept me up to date with the situation. It was a very stressful situation for me and they did everything possible to put me at ease and help. More
by paulirok
Employees Worked With
Ashleigh Hernann
August 17, 2025
Friendly staff and management, no pressure sell. Car price was good. Only negative, I was issued two keys and when I got home, I try the other key and it work sometimes and sometimes it didn’t. I b Car price was good. Only negative, I was issued two keys and when I got home, I try the other key and it work sometimes and sometimes it didn’t. I brought a bew battery, but still had the same issue. I contacted the services dept and after a short check, I was told they need to submit a good faith application for reprogramming or new key glob? Last day of the 4 year warranty was that day. I called the sell rep( Codi) and asked, what is a good faith application process? He said, he don’t know, but will check and will a call me. Never call. It would seem, the warranty was applicable, even if the warranty expired I just brought the car a new key should have been provided. Was told this key flob will cost $500 without a good faith application approval. Very disappointed in receiving a malfunction key and the difficulty in correcting a minor issues. More
by Erm
Employees Worked With
August 16, 2025
I bought an VW Id. 4 at another dealership in another city. I had to get the previous owner removed as the primary driver so that my info could be added. I brought it wi 4 at another dealership in another city. I had to get the previous owner removed as the primary driver so that my info could be added. I brought it without an appointment and the service department was able to help me quickly! Even washed my car before I left! More
by Mte1117
Employees Worked With
N/A
