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Lakeland Volkswagen

Lakeland, FL

4.3
2,951 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary Car Washes 10% Off Accessories & Clothing Internet Work Stations Lakeland Volkswagen Gourmet Coffee Bar
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209 S Lake Parker Ave

Lakeland, FL

33801

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Showing 2,951 reviews

August 05, 2023

They work great , this is my experience every time I visit the dealer, they do excellent job More

by DR.DELTORO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Fondaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hiram Mendez Mounier, Matthew Lindberg
August 04, 2023

I called to make sure the door handles were in for my recall. They told me yes and even put me through to the parts Dept and he confirmed they had the part. I showed up for the appt and the girl told me More

by amyburch5966
Recommend Dealer
No
Employees Worked With
Katlyn Oldham
August 04, 2023

Losing trust. Repeat visits for same issue, even next day after service. Still not fixed. More

by DP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Lindberg, Katlyn Oldham
August 03, 2023

Everyone is pleasant to deal with and I always appreciate the feedback concerning my vehicle. More

by helen.liontas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg, Katlyn Oldham
August 03, 2023

I was impressed with how fast, Hunter and Larry got us in and out of the dealer. We are super happy! More

by yandysuarez118
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter Jackson
August 02, 2023

Quick, Pleasent and effective service. I love the app and access to vehicle data online More

by mike@tworld.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg, Katlyn Oldham
August 01, 2023

The reason I continue to bring my vehicles to Lakeland VW is because of Matt!!! His professionalism, politeness and knowledge are world class. More

by moyano.lou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg, Katlyn Oldham
July 31, 2023

Pleased with the outcome. Your team is present, helpful, and most of all effective, thank you. More

by YMCSHAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Draper
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Arthur
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Sullivan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Fondaw
4.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Riddle
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Lindberg, Katlyn Oldham
July 28, 2023

June 29th my 2019 VW Tiguan was dropped off at Lakeland VW and they told me I would need a new alternator, pully, and belt. which is all covered under warranty, I was told it would be ordered and arrive w More

by VW Tiguan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jared Diveley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni Aponte
July 28, 2023

Service was great. Had issues with AC system that need to be repaired which took a couple days. They have me a loaner vehicle for the time it took to repair. More

by Joe Law
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
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