Lakeland Volkswagen - Service Center

The staff is very friendly and went out of their way to accommodate me and make sure I was happy. They kept me updated throughout the process. accommodate me and make sure I was happy. They kept me updated throughout the process. More

Service and Advisors are always awesome! They are the reason I always go there for servicing my cars! Ashley Kaitlyn and Saul and Dan the head mechanic are the best They are the reason I always go there for servicing my cars! Ashley Kaitlyn and Saul and Dan the head mechanic are the best More

Ashley and Katlyn always do a great job keeping me updated on my service calls and on the progress of my service. updated on my service calls and on the progress of my service. More

Just great overall. I feel like I matter and that I'm actually going to get taken care of. Great service all around! I feel like I matter and that I'm actually going to get taken care of. Great service all around! More

Lakeland VW has always had top notch service and I will continue to buy and get my car serviced there; however, this time around there was some mistakes done by the technician, which I was able to fix on m continue to buy and get my car serviced there; however, this time around there was some mistakes done by the technician, which I was able to fix on my own. The issue being the incomplete installation of the cabin filter. I would not have noticed if not for a plastic covering left in the glove box. After identifying the piece and locating the cabin filter location, I noticed that the cabin filter was not installed correctly. I fixed the issue but I feel that the technician needs to slow down and be aware of incomplete work. More

Comfortable Welcoming, as soon as I entered, i was greeted and was helped out, and guided to where I needed to go for my service, got done in about 2 hours for an oil change and recall greeted and was helped out, and guided to where I needed to go for my service, got done in about 2 hours for an oil change and recall More

My service advisor was fantastic! The services (oil chg/tire rotation) took 2 hours, which is way too long, and the charge for tire rotation is ridiculous... $55??? Are you kidding? T The services (oil chg/tire rotation) took 2 hours, which is way too long, and the charge for tire rotation is ridiculous... $55??? Are you kidding? That's max $20, maybe $30 service, and that's pushing it. So unfortunately, I will not be back to your dealership. More

Quick and efficient, friendly service They were able to communicate effectively and provide a positive experience during my service communicate effectively and provide a positive experience during my service More

They're friendly and professional, and I'll be bringing my car back. Instead of driving all the way to Brandon. my car back. Instead of driving all the way to Brandon. More

Service and communication was great and timely, but had to leave without the car getting washed because there was a 30 minute wait for it. to leave without the car getting washed because there was a 30 minute wait for it. More