4,234 Reviews of Landers Toyota NWA - Service Center
The staff was very nice and respectful. They called me to tell me what I needed and they were very knowledgeable in what services I needed. tell me what I needed and they were very knowledgeable in what services I needed. More
Service people on this visit very positive and “on time.” However, sales mgr team several months back was VERY COLD and insensitive to what they said they would do. However, sales mgr team several months back was VERY COLD and insensitive to what they said they would do. More
Nice, efficient, welcoming, that is all I have. All. There's a serious family matter com going on so I can't remember the people's names because I'm just trying to live A-day at this point. There's a serious family matter com going on so I can't remember the people's names because I'm just trying to live A-day at this point. More
Seth was very respectful and knowledgeable regarding my RaV 4 check Engine light on. He ordered the necessary part and got me out the door quickly and efficiently. I appreciated his helpfulness. RaV 4 check Engine light on. He ordered the necessary part and got me out the door quickly and efficiently. I appreciated his helpfulness. More
Service advisor looked at me like I was an idiot while I explained the issues we are having with this new car. No issues where resolved. Will be switching dealerships. explained the issues we are having with this new car. No issues where resolved. Will be switching dealerships. More
I can’t believe how fast they fixed my car. It was finished a day before they said it would be! I’ll be back for sure. finished a day before they said it would be! I’ll be back for sure. More
After sitting on hold for several minutes, I was taken care of quickly in scheduling my appointment for regular maintenance. Once there they were very prompt in taking care of checking me in, getting my care of quickly in scheduling my appointment for regular maintenance. Once there they were very prompt in taking care of checking me in, getting my information updated and the maintenance was quickly taken care of and with the text messages updated me on when it was done. And was Able To take care of the bill and such through the text messages (which I opted to do) in and out and taken care of within 45 minutes to an hour. More
I have always been pleased with service here, but less so on my most recent visit. Tire tread measurement was inaccurate. When told a manager would call to follow up, we didn't receive a call. on my most recent visit. Tire tread measurement was inaccurate. When told a manager would call to follow up, we didn't receive a call. More
I purchased a used vehicle here and, within 30 days of the sale, I realized my car had a small oil leak. I contacted Pedro and he immediately got my car into the service department. A few hours later, th the sale, I realized my car had a small oil leak. I contacted Pedro and he immediately got my car into the service department. A few hours later, the gasket was replaced and the oil leak fixed, for free. I was very happy with the speedy and excellent service. More
Even though there is a Toyota dealership closer to my house, I always drive an hour to come here. Everyone is always friendly and helpful. house, I always drive an hour to come here. Everyone is always friendly and helpful. More