4,234 Reviews of Landers Toyota NWA - Service Center
Problems in the past I have had some major issues with this dealership in the past, this go around was fairly good. The service writer was excellent and most are, it was t I have had some major issues with this dealership in the past, this go around was fairly good. The service writer was excellent and most are, it was the techs I had issues with in the past. Like I said, this go around was not bad, I will go back again. I plan on buying another Toyota and had some questions about finance and pricing, I talked with Michael Luckey and Jeff Equivelly both great guys, answered all my questions to the tee! Thank you... More
Bad mechanics and insulting service manager Bad mechanics, brake failure after installing new brakes, almost had a accident. Service management very insulting my intelligence the first time like Bad mechanics, brake failure after installing new brakes, almost had a accident. Service management very insulting my intelligence the first time like I was a ignorant Forner. I’m Dark complected and I have a accent, I do speak 6 different languages, Combat Medic in the Army and Americans Citizen. I was born in Germany not Mexican. Most of the people in front were very nice and polite, but The managers are not people friendly, I have a accent and treaded ignorant. I do not recall names. Toyota should have record of the last Service and insulting Manage. I spoke to him he created excuses and pass the buck. I’m not going for Services there anymore, they are covering each other. Can get no place. More
Fast and friendly I have used them from the day I bought my car,they give me reminders of my appt,they get me in and out fast and they are very friendly and courteous,t I have used them from the day I bought my car,they give me reminders of my appt,they get me in and out fast and they are very friendly and courteous,they even have refreshments for your wait time More
Best Toyota Dealership in Arkansas I can not say enough about this Dealership. Andy Gates Jason Jones Kyle Croft Are top notch folks and have treated my family and I very well. If I can not say enough about this Dealership. Andy Gates Jason Jones Kyle Croft Are top notch folks and have treated my family and I very well. If you have your Toyota serviced anywhere but here, you are making a huge mistake. If you are thinking of purchasing a new Toyota anywhere but here, you are about to make a mistake. This dealership does it all and does it better. Pricing and service done right. More
Toyota service Scheduled maintenance for my Toyota Highlander oil change ~ it took less than an hour with a comfortable waiting area and a free drink. I needed one Scheduled maintenance for my Toyota Highlander oil change ~ it took less than an hour with a comfortable waiting area and a free drink. I needed one windshield wiper replaced and they only replace what I asked for or needed. They are always friendly and helpful. More
Great Service Johnny was available as I arrived, answered all my questions and provided me a print out of the service performed. The service wait time was just as Johnny was available as I arrived, answered all my questions and provided me a print out of the service performed. The service wait time was just as expected. Thanks! More
Very pleased with my visit! I came in for my oil change/tire rotation, but my tire light came on a few days ago. I told them I didn’t see anything so it just may need air. I wait I came in for my oil change/tire rotation, but my tire light came on a few days ago. I told them I didn’t see anything so it just may need air. I waited 45 minutes (probably the shortest amount of time ever) and the rep called my name. He told me I had a nail in my tire and said they patched it up free of charge! What great customer service! They saved me probably $30 and another 2 hours of my day and I couldn’t be more appreciative. More
Great Service Drew is a great service advisor. I appreciate his helpful,honest & kind demeanor. I trust that he will keep me informed of what maintenance I need to Drew is a great service advisor. I appreciate his helpful,honest & kind demeanor. I trust that he will keep me informed of what maintenance I need to keep me safe & my vehicle running great More
Very quick and kind This team was well organized and efficient. Not only did they service my car, they cleaned the outside as well. I will definitely use this dealership This team was well organized and efficient. Not only did they service my car, they cleaned the outside as well. I will definitely use this dealership again. More
Friendly staff and excellent service ,first time at the toyota dealership and I was very impressed with the service and staff was very friendly and helpful I will recommend this place to ,first time at the toyota dealership and I was very impressed with the service and staff was very friendly and helpful I will recommend this place to everyone I know. More