Larry H. Miller Toyota Peoria - Service Center

10,000 mile service Timely professional and courteous service. I appreciated the shuttle to be dropped and the car wash. Service adviser Amanda was great and shuttle driv Timely professional and courteous service. I appreciated the shuttle to be dropped and the car wash. Service adviser Amanda was great and shuttle driver Joe. More

30k maintenance Treated well by rick emerson. Repairs/tires done in timely manner. Shuttle drive ron drove safe and took care of me. Courteous business practices a Treated well by rick emerson. Repairs/tires done in timely manner. Shuttle drive ron drove safe and took care of me. Courteous business practices and shop. More

Service Mike is always professional, courteous and fair. Quality and timeliness of service Was exceptional as usual. Would recommend to others for service a Mike is always professional, courteous and fair. Quality and timeliness of service Was exceptional as usual. Would recommend to others for service and / or parts. More

Standard check up, timely, smooth Went in for a standard 20,000 check up, promptly greeted and my car was taken. Left for an hour lunch came back right as my car was being pulled up. A Went in for a standard 20,000 check up, promptly greeted and my car was taken. Left for an hour lunch came back right as my car was being pulled up. Amanda was very friendly and informative. Great experience over all would recommend. Didn't catch the name of the guy who took my car but he was friendly as well. More

Review of maintenance on 10/ 29 I like getting a reminder for maintenance and a phone call easily gets an appt that fits my schedule. When I arrived, there were several cars waiting I like getting a reminder for maintenance and a phone call easily gets an appt that fits my schedule. When I arrived, there were several cars waiting but the staff worked quickly to get us all checked in. I needed a ride home and didn’t have to wait long. When I picked up my car, I was advised of all the work including a recall issue. A very smooth operation with friendly and competent staff. More

Worth The Trip I live so close to another dealership but drive across town to have my cars serviced at Larry Miller Toyota. Elvis in sales and Rick in service are wh I live so close to another dealership but drive across town to have my cars serviced at Larry Miller Toyota. Elvis in sales and Rick in service are why I go back every time. More

Ten Years of TOYOTA'riffic Service Chris Conger & Rick Emerson have been my service advisors for over 10 years! I trust them. I am on my second Prius and have put over 100,000 miles on Chris Conger & Rick Emerson have been my service advisors for over 10 years! I trust them. I am on my second Prius and have put over 100,000 miles on each. I honestly believe that with their attention, and recommendations my vehicles are in amazing shape! And I love when I go to drop my car off, Mel and Brenda, the shuttle drivers, are both fantastic! More

Quick oil change Todd was great with getting me in and out for a oil change and a recall. Was told over the phone it will take 3 to 4 hours and I was only in there fo Todd was great with getting me in and out for a oil change and a recall. Was told over the phone it will take 3 to 4 hours and I was only in there for an hour and a half. More

Customer service depends on the service advisor Took my Prius in on 10/29. I was assigned Tim. He was dismissive of my problem initially because the vehicle currently wasn’t making the noise but sai Took my Prius in on 10/29. I was assigned Tim. He was dismissive of my problem initially because the vehicle currently wasn’t making the noise but said he’d have the guys take a look anyway. Appointment at 3pm and I wasn’t sure if they’d be keeping my car or not so i asked Tim to please let me know before they close tonight by 6. He said he’d have an answer before 5pm no problem. 5pm comes around and nothing. Haven’t heard back from Tim by 5:45pm so I call. After being on hold for awhile I spoke to Tim who said they couldn’t recreate the problem and I could come get my car tonight or they can try a cold start diagnosis the next day. Since I was already disappointed with working with Tim I just told him I’d come get it tonight. I have worked with a Todd before though and he is much better. I don’t think I’ll ever schedule an appointment with Tim again. More

Great, friendly service. Alan carefully explained what my car needed and gave me options. The waiting room was comfortable and clean and stocked with coffee and snacks. My ca Alan carefully explained what my car needed and gave me options. The waiting room was comfortable and clean and stocked with coffee and snacks. My car was serviced in a timely fashion. More