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Lawton Kia

Lawton, OK

Overview
Employees
Reviews
Vehicles
4.6
2,337 Reviews
Lawton Kia is a premium Kia dealership in Lawton in the southern part of Oklahoma. We conveniently serve Lawton, Chickasha, Paul's Valley, and Ardmore, Oklahoma and Wichita Falls, Texas. At Lawton Kia, you will find the very best Kia vehicles including the Rio, Soul, Forte, Sorento, and Sedona, to name a few. We also have a wide variety of used vehicles in excellent condition. There is a vehicle at Lawton Kia to fit every lifestyle and budget. We also have a state of the art service department that can take care of all the needs your current vehicle may have. From standard oil changes to complex engine issues, Lawton Kia and it's highly trained mechanic staff have got you covered.
Contact Dealership

4455 Northwest Cache Road

Lawton, OK

73505

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Showing 2,337 reviews

January 06, 2023

Friendly, clean, and very efficient. Nice waiting area, love that they have coffee and water. More

by jllmt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barbara Lavendusky, Frank Seitz
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Jan 11, 2023 -

Lawton Kia responded

Jllmt, thank you so much for your 5 star review! Our customers mean the world to us and we appreciate your feedback!

January 06, 2023

They are nice and they let me know if there are other things about my vehicle that may need attention. More

by Spolite06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barbara Lavendusky
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Jan 11, 2023 -

Lawton Kia responded

Hi Spolite06! Thank you for taking the time to review your experience with us. We appreciate your feedback and look forward to having the opportunity to exceed your expectations next time.

January 06, 2023

Vehicle has spent half a year, out of the first year of ownership, in their service department. Vehicle still does not function correctly and has shut down on the highway causing unsafe driving conditions. More

by brianjones901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vincenzo (Vinny) Barton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2023 -

Lawton Kia responded

Hello, Brian. We have a long history of providing the best service possible to every customer. It is deeply troubling to hear that you had a bad experience at our dealership. We would like more in-depth information so we can make sure this type of incident does not happen again. Please call us at (580) 215-6330 and ask to speak with a manager. Thank you.

Jan 18, 2023 -

brianjones901 responded

Vinny is a manager who sold a vehicle with a known recall for safety issues, and did not ensure all recalls were complete prior to placing this vehicle on the lot, allowing test drive, and delivery. The recall is for detection of a bad engine which once the knock-sensor update was done immediately showed a this vehicle had a bad engine. This was a known defect.that your dealership and your manager placed for sale. The vehicle has went into limp mode several times on the highway, thankfully I have not been in heavy traffic. So no, I don’t think I have any desire to call your unethical manager who has predatory business practices.

Jan 18, 2023 -

brianjones901 responded

But for anyone reading this, and considering doing business with Lawton Kia, I have spoken with the managers numerous times. The are very aware. I have had cases with Kia customer care for months. Also consider calling customer care to get help prior to purchasing these vehicles. The wait time is about 3 hours, because they have sold so many terrible cars.

December 16, 2022

Barbara L. is always on top of what my car needs, always being helpful and efficient. More

by ckcampbell.8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barbara Lavendusky, Frank Seitz
Report | Print
Dec 16, 2022 -

Lawton Kia responded

Thank you, ckcampbell.8! We are pleased to hear that Barbara made your experience five-star. Let us know if we can be of further assistance.

December 08, 2022

I would like to commend Barbara for arranging to have my vehicle looked at, and then serviced. Top notch customer service from the Service Desk. Barbara provided me with an updated roadside assistance pac More

by PULUSUK
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
Report | Print
Dec 08, 2022 -

Lawton Kia responded

Thank you for sharing your experience, Pulusuk! Let us know if we can be of further assistance.

December 07, 2022

I was getting my car serviced and everything went smoothly. They found some things that needed to be fixed and they were right on it. Everyone was very helpful and pleasant. More

by sparrish1220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barbara Lavendusky, Frank Seitz
Report | Print
Dec 08, 2022 -

Lawton Kia responded

Thank you for trusting Lawton Kia with your vehicle needs, Sparrish1220. We look forward to your next visit.

December 04, 2022

These dealer rater reviews are super annoying, but Lawton Kia service is not. I am happy to have my car serviced there. More

by Holtz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
Report | Print
Dec 05, 2022 -

Lawton Kia responded

Thank you for sharing your experience, Holtz! We appreciate your business and look forward to your next visit. Have a great week!

December 03, 2022

Don’t sell you car here! They take your car and take weeks to pay you and blame it on “corporate”. Terrible experience!!! More

by Don’t Mess with MamaBear
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Clint Walker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Vincenzo (Vinny) Barton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Schulz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Markienna Turner
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Dec 12, 2022 -

Lawton Kia responded

Hi there We appreciate your feedback. Please have your son give us a call to discuss this matter further at (580) 215-6330. Thank you.

December 01, 2022

They messed my car up should have never let them change my oil when I only really went for the recall on my 2016 Kia Sportage More

by pclemons96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Barbara Lavendusky
Report | Print
Dec 02, 2022 -

Lawton Kia responded

Hello,pclemons96. We are sorry that your experience wasn't up to your expectations. Please give us a call so we can discuss this further. We are not happy until you are happy so we would like to make this right. Our number is (580) 215-6330. Thank you.

November 28, 2022

Super easy to deal with! !!! This is the 2nd new vehicle I have purchased!!! Great More

by wendyborden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Schulz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2022 -

Lawton Kia responded

Thank you for choosing Lawton Kia, Wendy! We appreciate your repeat business and look forward to your next visit. Let us know if we can be of further assistance.

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