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Lawton Kia - Service Center

Lawton, OK

4.6
1,761 Reviews

1,761 Reviews of Lawton Kia - Service Center

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January 21, 2025

Alan was very professional and communicated clearly with me what my car was needing and didn't try to sell me things that weren't needed. More

by poisonivyrawr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Lawton Kia responded

Thank you for your feedback! We're so glad Alan provided clear and professional communication while prioritizing what your car truly needed. We'll be sure to share your kind words with him! 😊🚗

January 21, 2025

Wonderful service. Deborah is incredibly accommodating and helpful. Lawton Kia is the best experience I have had with a dealership. More

by Fallenone8593
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Lawton Kia responded

Thank you for your kind words! We're delighted to hear Deborah provided such wonderful service. We'll be sure to share your compliments with her. We're honored to be your best dealership experience! 😊🚗

January 18, 2025

As I've noted a number of times alan, Amanda and all the staff at Kia Lawton treat me like family always do great work and are very More

by Therapoet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Lawton Kia responded

Thank you, Therapoet, for your continued trust and kind words! We're so glad to hear that Alan, Amanda, and the team at Kia Lawton always make you feel like family and provide great service. We look forward to assisting you again!

January 17, 2025

Always responsive. Does the work quickly and details my car! Is always a great experience. More

by ddorrell65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Lawton Kia responded

Thank you! We're so glad to hear you consistently have a great experience. We appreciate your feedback and look forward to serving you again!

January 17, 2025

Professional staff - courteous and polite appreciate their honesty and commitment to providing a positive experience More

by carl.cook1114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Lawton Kia responded

Thank you, carl.cook1114, for your kind words! We're glad to hear you had a positive experience with our professional and courteous team. We truly appreciate your feedback and look forward to serving you again!

January 16, 2025

Service department removed the cargo mat in my Kia Forte months ago and refuses to replace it. More

by Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miguel Olivero
1.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
1.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Lawton Kia responded

We apologize for any confusion regarding the missing mat. Our records show that we serviced the vehicle over the summer, and we did not remove the mat during the service. Thank you.

January 16, 2025

Deborah does a great job taking care of my Kia Forte, she is the best!!! I give her 10 stars for being so great!!! She is so smart and explains everything to me, that my car needs! Thank you Deborah!!!⭐️⭐️⭐️ More

by moparlady1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Lawton Kia responded

Thank you for the amazing feedback! We're so glad Deborah took great care of your Kia Forte and provided excellent service. We truly appreciate your 10-star rating!

January 16, 2025

The Kia dealership has always shown me the best customer service in most departments I used. More

by deanna.pewo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayveon McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Lawton Kia responded

Thank you, Deanna! We're thrilled to hear that you've consistently received great customer service across multiple departments. We appreciate your loyalty!

January 16, 2025

Lawton Kia service department always takes good care of me and all of my vehicles. More

by amanda.luttrell817
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Lawton Kia responded

Thank you, Amanda! We’re so glad our service department continues to take great care of you and your vehicles. Your loyalty means so much to us. We appreciate your business and look forward to our next chance to serve you :)

January 16, 2025

Allan Dacci is very friendly, helpful msjes sure everything is fine correctly and details Are done More

by huckbysandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Lawton Kia responded

Thank you, Sandra! We're glad to hear Allan provided friendly and detailed service to ensure everything was just right. We appreciate your feedback!

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