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Lawton Kia - Service Center

Lawton, OK

4.6
1,826 Reviews

1,826 Reviews of Lawton Kia - Service Center

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September 22, 2024

Awesome service from 1st call to paying for services performed! Excellent experience with the whole process. More

by suzannetheartful
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebbeca
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Sep 30, 2024 -

Lawton Kia responded

Thank you for your kind words! We're so glad to hear you had an excellent experience from start to finish. We appreciate your feedback and look forward to serving you again!

September 21, 2024

Great care and service. I like that I was able to schedule as soon as the next day. More

by medinaw4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Lawton Kia responded

Thank you for your feedback! We're glad to hear you received great care and service and that we could accommodate your scheduling needs so quickly. We appreciate your trust in us!

September 20, 2024

Excellent service,professional attitude, communication skills were outstanding. Kept me informed throughout service on my Kia. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Lawton Kia responded

Thank you for your kind words, David! We’re thrilled to hear that you received excellent service and clear communication during your Kia's service. We appreciate your feedback and look forward to serving you again!

September 18, 2024

Service was good. Representatives were friendly and helpful. I would you to try this dealership More

by chrissy.hatton78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2024 -

Lawton Kia responded

Thank you for your kind words, Chrissy! We're glad you had a positive experience with our friendly and helpful team. We appreciate your recommendation and look forward to serving you again!

September 17, 2024

Deborah was such a huge help, she told me about the after pay program through Sunbit & I am so grateful for that. More

by elizabethcraig069
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2024 -

Lawton Kia responded

Thank you for sharing your experience, Elizabeth! We're glad Deborah was able to help and introduce you to the Sunbit program. We're grateful for your feedback and look forward to assisting you again!

September 14, 2024

Recently purchased a used vehicle at this location, and the sales team took very good care of me. Honestly, I was very surprised at the way they treated me and I plan to give them the first shot on my next More

by whererutodayjesse
Recommend Dealer
Yes
Employees Worked With
Vincenzo (Vinny) Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2024 -

Lawton Kia responded

Thank you for your kind words! We're thrilled to hear that our sales team exceeded your expectations and made your experience a great one. We look forward to helping you with your next vehicle!

September 12, 2024

Everyone is always so nice . . the work was done wonderfully .. I was not there very long and I appreciated that. More

by Batesjlbates39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2024 -

Lawton Kia responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience and appreciated the quick service. It's always our goal to provide efficient and friendly service. We look forward to seeing you again!

September 12, 2024

Dealership is great. We just need loaner car options. I can't sit there for 3 hours waiting. More

by ajblevins88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2024 -

Lawton Kia responded

Thank you for your feedback and kind words about the dealership! We understand how important convenience is and appreciate your suggestion for loaner car options. We'll certainly take this into consideration as we work to improve our services.

September 12, 2024

Excellent service and staff. From service writer to cashier, they made you feel like you were important and happy you were there. More

by leisakiefer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincenzo (Vinny) Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Schulz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather the cashier was also five stars!
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Sep 12, 2024 -

Lawton Kia responded

Thank you so much for the kind words! We're happy to hear our team made you feel valued throughout your visit. We always strive to make every customer feel important, and we look forward to serving you again!

September 11, 2024

Had money stolen, mind you it was just $5. 00. I'll video next time! Did even vacuum the inside, but opened my console to get the 5 More

by sheppard.chris50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colton Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2024 -

Lawton Kia responded

We’re sorry to hear about your experience. Your feedback is important, and we take such matters seriously. Please reach out to us directly so we can address this issue and ensure it doesn’t happen again. Thank you for bringing it to our attention!

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