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Lawton Kia - Service Center

Lawton, OK

4.6
1,790 Reviews

1,790 Reviews of Lawton Kia - Service Center

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November 24, 2023

She is always there to greet me when I bring my car in for service. She keeps me informed throughout and I appreciate that. More

by LIZRICHARDSON70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2023 -

Lawton Kia responded

Thank you for sharing your experience, Liz! We're glad to hear our service team keeps you informed and makes you feel welcomed. If there's anything else we can assist you with, please don't hesitate to reach out.

November 23, 2023

Everyone is always so welcoming and takes care of you like your family. They're awesome! More

by lisaa.leed
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Dacci
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Nov 27, 2023 -

Lawton Kia responded

Treating our customers like family is what we aim for, Lisa. Thank you for the kind words. We're glad you felt welcomed and taken care of. If there's anything else we can do for you, just let us know!

November 23, 2023

Flawless process and efficiency in the whole process. Nice and professional from everyone in the building. More

by dotboone01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clint Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincenzo (Vinny) Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Schulz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2023 -

Lawton Kia responded

Thanks for you for trusting Lawton Kia with your vehicle needs, dotboone01! Flawless processes and professionalism are what we strive for. We're delighted to have provided a nice experience for you. If there's anything else we can do, please feel free to reach out.

November 23, 2023

Deb was very professional and very courteous. The waiting area is very comfortable and was very pleasant place to wait. More

by johnwindham0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2023 -

Lawton Kia responded

Thanks for the feedbac, John! We're glad Deb provided a professional and courteous experience. We strive to make our waiting area as comfortable as possible for our valued customers. If there's anything else we can do for you, feel free to let us know!

November 23, 2023

Everyone was very helpful and polite. Alan went out his way to explain everything in detail as well as give me a total price after before and after taxes which made my experience great More

by er.brown13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2023 -

Lawton Kia responded

Hi er.brown13. We're glad to hear that Alan and our Lawton Kia team could make your experience a great one! Clear communication and transparency are priorities for us. If you need anything else or have further questions, feel free to reach out.

November 22, 2023

Deborah was very nice, professional and helpful. She was a pleasure to work with to get our Sportage fixed. The dealership waiting area was clean and comfortable. The people in the sales area More

by erniedot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2023 -

Lawton Kia responded

Thank you for sharing your experience, Erniedot! We're thrilled to hear that Deborah provided exceptional service during your Sportage fix. Your feedback about the sales area is invaluable—we'll address this to ensure a more welcoming atmosphere for all our customers. If there's anything else we can do for you, please don't hesitate to reach out.

November 22, 2023

Awesome customer service. . great attention to detail. Also they helped me with getting the documents I needed More

by Mrfacen1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2023 -

Lawton Kia responded

Thanks for the shoutout, Mrfacen1978! Providing top-notch service and attention to detail is what we're all about. Glad we could assist you with the necessary documents. If there's anything else we can do, just let us know!

November 22, 2023

Deborah is very hard working and keeps constant communication. Through out my claim and warranty process she has been very helpful More

by lashanda_samano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2023 -

Lawton Kia responded

Thanks for the feedback, Lashanda! Deborah is indeed fantastic at what she does—we're thrilled she made your claim and warranty process smooth. If there's anything else we can assist you with, feel free to reach out!

November 20, 2023

Service staff are very knowledgeable and friendly. Waiting room is clean and comfortable with vending More

by ajhead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2023 -

Lawton Kia responded

Thank you for sharing your positive experience with our service staff, ajhead! We're delighted to hear they were knowledgeable and friendly. It's great to know you found our waiting room clean, comfortable, and equipped with vending options for your convenience. If there's anything more we can do to enhance your experience, please feel free to let us know. We look forward to serving you again in the future!

November 18, 2023

They worked quite well with me in my particular situation, they got the parts as quick as possible thank yo More

by brstmn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2023 -

Lawton Kia responded

Hi brstmn, Glad we could assist in your situation! Getting the parts swiftly was a priority, and we're pleased we could make it happen for you. If there's anything else you need or any further assistance required, feel free to reach out. Thank you for choosing Lawton Kia for your vehicle needs!

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