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Lawton Kia - Service Center

Lawton, OK

4.6
1,771 Reviews

1,771 Reviews of Lawton Kia - Service Center

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June 08, 2023

Every time I bring my car in I get the best treatment. Thanks for all your help and assistance with my car. I love the notification that I get from start to finish. More

by Kathleen Clayton Boydston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clint Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincenzo (Vinny) Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Schulz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2023 -

Lawton Kia responded

We appreciate you, Kathleen! Thank you for trusting our team with your Kia. If we can be of further assistance, please let us know.

June 07, 2023

Everyone I spoke with was very helpful and professional. I recommend them for all the service and beyond. Great job!! More

by hornelazare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2023 -

Lawton Kia responded

That's great to hear, hornelazare. We appreciate the opportunity to serve you and look forward to your next visit.

June 07, 2023

Miguel is a great service supervisor and representative for the Lawton Kia service department thanks More

by Akapeteygip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2023 -

Lawton Kia responded

We love hearing our customers positive feedback about our service but most importantly about our people. Thank you for your kind words. We know Miguel will appreciate the shout out. He takes great care of our customers and we're glad your experience wasnt any different. Thank you for visiting Lawton Kia, Akapeteygip!

June 07, 2023

Best experience with a dealership I've ever had. They are really top notch professionals. More

by 111112222itsme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincenzo (Vinny) Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2023 -

Lawton Kia responded

Thank you for sharing your experience. We look forward to your next visit!

June 02, 2023

The dealership is very clean . Everyone in the service department is very helpful and pleasant, More

by okie.pokie1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2023 -

Lawton Kia responded

Hi Okie.pokie1, thanks for the five-star review and rating. Glad to hear your service staff was helpful and pleasant. We appreciate your business and look forward to your next visit. Have a great weekend!

June 02, 2023

It took me 3 days to get my cat back. Communication was horrible. Inconsistent mostly. I had to get my Compressor repaired and they kept receiving the wrong part and never updated me unle More

by Rosaegomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miguel Olivero
2.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
3.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2023 -

Lawton Kia responded

Hi Rosa. We would like to apologize regarding the communication you received regarding your recent visit to our service center. Your type of experience is not typical and we appreciate you taking a moment to share your feedback. We would like the opportunity to look at your vehicle to make sure its back in tip-top shape. Please give us a call, so we can get you back in at (580) 771-3275. Thank you.

June 02, 2023

Ok so I always deal with Deborah in the service department..she's amazing!! She is very patient and helpful with any questions that I have talked to her about.. More

by nicolastowell1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2023 -

Lawton Kia responded

Thank you for sharing your experience with Deborah, Nicolas. We are pleased to hear that she made your service five-star! We appreciate your business and look forward to serving you again in the future.

May 31, 2023

Lawton Kia‘s always done very well by me in the service department. They’ve always welcome me knew I was coming and got me out the door in a timely manner. More

by tomanke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2023 -

Lawton Kia responded

We pride ourselves in having a friendly, efficient service process and we appreciate you trusting our team with your vehicle needs. Thank you for being a valued Lawton Kia customer. We look forward to your next visit.

May 31, 2023

They were very nice and they did a great job on my car thank you More

by CRAIG_FRALEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2023 -

Lawton Kia responded

Thank you for trusting our team with your Kia, Craig. We appreciate your business and look forward to your next visit. Let us know if we can be of further assistance.

May 27, 2023

Air filter wasn’t put back in its place left it on my passenger seat More

by bgnggng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Deborah Johns
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2023 -

Lawton Kia responded

Hello, bgnggng, we would like to apologize for your experience at our dealership. If you wouldn’t mind giving us a call at (580) 771-3275, we would like to learn more about your specific situation and make things right. We look forward to speaking with you!

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