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Lawton Kia - Service Center

Lawton, OK

4.6
1,761 Reviews

1,761 Reviews of Lawton Kia - Service Center

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March 10, 2025

Service Department is excellent. Calling for appointment is easy to schedule. My timeline is always worked with. Repairs are done in timely matter. More

by bb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather, Renee
Mar 10, 2025 -

Lawton Kia responded

Thank you for your kind words, bb! We're glad to hear that scheduling was easy and that our service team met your timeline and expectations. We appreciate your business and look forward to assisting you again in the future!

March 06, 2025

Employees helpful. All very nice and friendly. All areas clean, including restrooms. Allan was very good about explaining what I needed. More

by GERACI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Lawton Kia responded

Thank you for your kind words, Geraci! We're glad to hear that our team was helpful and that you had a positive experience. Allan will appreciate your shoutout! We look forward to serving you again. 😊

March 06, 2025

Very truthful and spoke everything of how the warranty goes and what needed to be done to get the car going More

by nickr1704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Lawton Kia responded

Thanks for your feedback, Nick! We're glad our team provided clear and honest information about your warranty and what needed to be done. Let us know if you need anything else! 🚗👍

March 05, 2025

Great experience there. Staff are always kind and thoughtful! Would definitely go back for services. More

by Cashcaldwell1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Lawton Kia responded

Thank you, Cashcaldwell1! We're so glad to hear you had a great experience. We appreciate your kind words and look forward to serving you again!

March 03, 2025

Great service and excellent customer service provided by Kia and it staff thank you very much More

by markdenise35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Lawton Kia responded

Thank you, Mark! We're so glad you had a great experience. We appreciate your kind words and look forward to serving you again! 🚗😊

March 03, 2025

The staff at Kia were very friendly and informative. Definitely one of the best service departments around. More

by donnachao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Lawton Kia responded

Thank you, Donna! We're glad you had a great experience with our friendly and informative team. We appreciate your kind words! 😊🚗

March 03, 2025

The battery in my 2 month old car is bad. They were not helpful at replacing the battery. More

by MELLEHRMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clint Walker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Vincenzo (Vinny) Barton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Olivero
1.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
1.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Lawton Kia responded

We apologize for any concerns regarding the battery. I appreciate you taking the time to speak with me this morning and allowing us to test it again. During the visit, the vehicle started without any issues. However, if the problem arises again, please don’t hesitate to reach out to me directly at 580-771-3275. Thank you, Amanda Luttrell (Service Manager)

February 28, 2025

Allen was very professional. He took the time to explain everything to me, and I appreciated that. More

by Janeyx3
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Dacci
Feb 28, 2025 -

Lawton Kia responded

Thank you for your feedback! We're glad to hear that Allen provided a professional and informative experience. We appreciate your support and look forward to serving you again! 😊🚗

February 27, 2025

Amazing service from Amanda. . 2nd time she helped and shes very friendly and professional. will definitely recommend to everyone i know. More

by Lemquesloane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Lawton Kia responded

Thank you for your kind words! We're so glad Amanda was able to assist you again with excellent service. We truly appreciate your recommendation and look forward to serving you in the future! 😊

February 25, 2025

I was treated nice and taken care of quickly but along with my oil change they did not check any of my other fluids More

by Stephanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Lawton Kia responded

Thank you for your feedback, Stephanie! We're glad you had a positive experience, but we apologize for the missed fluid check. We’ll share this with our team to ensure better attention to detail next time. Please let us know if we can make it right!

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