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Lawton Kia - Service Center

Lawton, OK

4.6
1,792 Reviews

1,792 Reviews of Lawton Kia - Service Center

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January 10, 2023

It was really good service. The service was also quick. Efficient and cozy effective. Thanks. More

by dante.legare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barbara Lavendusky, Frank Seitz
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Jan 11, 2023 -

Lawton Kia responded

Thank you for visiting Lawton Kia, Dante! We appreciate your business and look forward to your next visit.

January 07, 2023

Excellent service, great staff and very knowledgeable techs. Kept me informed every step of the way and had no issues with the quality of work. Highly recommend the tech Danny if anyone needs good qualit More

by garybraun18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Seitz
Report | Print
Jan 11, 2023 -

Lawton Kia responded

Thank you for taking the time to write this amazing review, Gary. We are happy to hear our staff was able to provide a great service experience for you. We appreciate your recommendation and can't wait to work with you again at Lawton Kia!

January 07, 2023

They finished my car in a time friendly matter. . and they made sure they updated me about when it should be finish More

by SHAUNDICKERSON14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clint Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincenzo (Vinny) Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Schulz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arion Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Waylan Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Markienna Turner, Frank Seitz
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Jan 11, 2023 -

Lawton Kia responded

Thank you for the great review, Shaun!

January 07, 2023

Cashier was not responsive at all, was blowing seemed annoyed to deal with customers did not want to be there More

by Rabirustem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johnathan Ibarra, Reginald Ervin
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Jan 18, 2023 -

Lawton Kia responded

Hello, Rabirustem. Thank you for bringing this to our attention. We regret to hear that our team failed your expectations. Our customers are very important to us and we will resolve this issue immediately. Thank you.

January 07, 2023

Cashier was not responsive at all, was blowing seemed annoyed to deal with customers did not want to be there More

by Rabirustem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johnathan Ibarra, Reginald Ervin
Report | Print
Jan 18, 2023 -

Lawton Kia responded

Hello,Rabirustem. Thank you for bringing this to our attention. We regret to hear that our team failed your expectations. Our customers are very important to us and we will resolve this issue immediately. Thank you.

January 07, 2023

Customer service is good. But when I get told a free oil change for 3 years then that’s what I expect. But nope I have to get charged every single oil change in order to keep More

by ontiverosnate
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Vincenzo (Vinny) Barton
2.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 11, 2023 -

Lawton Kia responded

Thank you for sharing your experience, Ontiverosnate. We appreciate your feedback and will use it to improve on your next visit.

January 06, 2023

Great group of people, always helpful and keep me updated on what is going on with my vehicle. More

by Delonetara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2023 -

Lawton Kia responded

Thank you for sharing your experience, Delonetara! We appreciate your business and look forward to your next visit. Have a great weekend!

January 06, 2023

It was an ok experience. The 3 year oil change isn’t completely free, so it shouldn’t be advertised as a free oil change. The service was good overall but they performed an a More

by Jose123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Barbara Lavendusky
Report | Print
Jan 18, 2023 -

Lawton Kia responded

Thank you taking a moment to share your experience, Jose. We apologize for the inconvenience as your type of experience is not typical at our dealership. If you would like to discuss this further, please give me a call at 580-771-3270. Brandon Mitchell, General Manager.

January 06, 2023

The service was excellent and i was treated with respect. Was kept informed on progress More

by Judy Pletcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 11, 2023 -

Lawton Kia responded

Thank you for sharing, Judy! We are pleased to hear our team made your experience five-star. Let us know if we can be of further assistance.

January 06, 2023

They are nice and they let me know if there are other things about my vehicle that may need attention. More

by Spolite06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barbara Lavendusky
Report | Print
Jan 11, 2023 -

Lawton Kia responded

Hi Spolite06! Thank you for taking the time to review your experience with us. We appreciate your feedback and look forward to having the opportunity to exceed your expectations next time.

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