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Lester Glenn Subaru

Toms River, NJ

Overview
Employees
Reviews
Vehicles
4.8
3,408 Reviews
Lester Glenn Subaru is a new Subaru dealership located in Toms River, NJ. Lester Glenn Subaru also offers used cars and certified pre-owned Subaru vehicles. The Lester Glenn Subaru Service Center is your one-stop shop for all of your service, repair and maintenance needs on your Subaru vehicle. From oil changes, to tire rotations, keep your Subaru road-ready with the Lester Glenn Subaru team of service technicians. Since 1956, the Lester Glenn name has been associated with providing an unprecedented level of customer service. We invite you to come in and see what the Lester Glenn Experience is all about. Experience the way car buying and servicing should be, experience Lester Glenn Subaru in Toms River, NJ!
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1501 Route 37 West

Toms River, NJ

08755

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Showing 3,408 reviews

November 13, 2023

Everyone was good. Service was fast. Love the popcorn. Love the tv and coffee. Awesome. More

by momofkate65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2023 -

Lester Glenn Subaru responded

Hi momofkate65, Thank you for your positive feedback! We're glad to hear that everyone was good, the service was fast, and you enjoyed the amenities like popcorn, TV, and coffee! If there's anything else you need or if you have more stories to share, feel free to reach out. We appreciate your review! Happy Driving, The Lester Glenn Subaru Team

November 12, 2023

Great Service. Ekaterina took the time to explain everything to me in detail. She was kind and very helpful. More

by GRAMMANDPOPPOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2023 -

Lester Glenn Subaru responded

Hi GRAMMANDPOPPOP, Thank you for your great review! We're thrilled to hear that you received great service and that Ekaterina took the time to explain everything to you in detail! It's wonderful that she was kind and very helpful. If there's anything else you need or if you have more stories to share, feel free to reach out. We appreciate your positive feedback! Happy Driving, The Lester Glenn Subaru Team

November 12, 2023

I find it ridiculous that I was charged a $2. 99 junk fee (document retention)for buying $24 in auto parts. Next time I’ll probably just buy them from Walmart. They don’t charge junk fees to their More

by jalf127
Recommend Dealer
No
Employees Worked With
Christopher Murdolo
Report | Print
Dec 01, 2023 -

Lester Glenn Subaru responded

Hi jalf127, We appreciate your feedback and apologize for any frustration caused by the unexpected fee. Your experience is important to us, and we want to make things right. We understand our service director Kerry has been in contact with you and we have worked to resolve this issue! We're committed to providing a positive experience for our customers. Thank you for bringing this to our attention, and we appreciate your understanding. Happy Driving, The Lester Glenn Subaru Team

November 12, 2023

Handled my problem in a timely manner. Explained what the problem was, they examined tire and found two nails in tire and replaced tire under the tire package which we have More

by NANCYGALLAGHER46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2023 -

Lester Glenn Subaru responded

Hi NANCYGALLAGHER46, Thank you for your awesome review! We're glad to hear that your problem was handled in a timely manner, and our team explained what the issue was! It's great that they examined the tire, found two nails, and replaced the tire under the tire package! If there's anything else you need or if you have more stories to share, feel free to reach out. We appreciate your positive feedback! Happy Driving, The Lester Glenn Subaru Team

November 12, 2023

Went in expecting to just get some number and ended up coming out with a car and a great deal. Frances and Mario were understanding of my budget and desire to stick with my subaru forester. More

by NICKYC918
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Markou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Piro, Francis Pearson
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Nov 14, 2023 -

Lester Glenn Subaru responded

Hi NICKYC918, Thank you for your 5-star review! We're thrilled to hear that your experience exceeded expectations and that you came out with a car and a great deal! It's wonderful that Frances and Mario were understanding of your budget and desire to stick with a Forester! If there's anything else you need or if you have more stories to share, feel free to reach out. We appreciate your positive feedback! Happy Driving, The Lester Glenn Subaru Team

November 11, 2023

My 3rd Subaru with Seth and amazing as usual! That’s why I keep going back! More

by Katherine
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Leifer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Piro
Report | Print
Nov 14, 2023 -

Lester Glenn Subaru responded

Hi Katherine, Thank you for your 5-star review! We're thrilled to hear that you've had an amazing experience, and this is your 3rd Subaru with Seth! It's wonderful that you keep coming back! If there's anything else you need or if you have more stories to share, feel free to reach out. We appreciate your continued trust and loyalty! Happy Driving, The Lester Glenn Subaru Team

November 11, 2023

Once you are checked the service is very good. Everyone is friendly and helpful and go above and beyond however check in needs some work to expedite the process More

by HJTSAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2023 -

Lester Glenn Subaru responded

Hi HJTSAM, Thank you for your feedback! We appreciate your positive comments about the service and the friendly, helpful team who go above and beyond. If there's anything else you'd like to share or if you have more details about your experience, feel free to let us know. We're here to assist you in any way we can! Happy Driving, The Lester Glenn Subaru Team

November 11, 2023

Hi service was done to my specs. a loaner car was provided because they could not finish the repair in a timely manner More

by NJSTASK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2023 -

Lester Glenn Subaru responded

Hi NJSTASK, Thank you for your feedback! We're glad to hear that the service was done to your specifications, and we appreciate your understanding regarding the loaner car when the repair needed more time! If there's anything else you need or if you have more stories to share, feel free to reach out. We're here to assist you in any way we can! Happy Driving, The Lester Glenn Subaru Team

November 11, 2023

This was our first experience with Lester Glen. Our experience from the beginning, from setting up our appointment with Alicia to choosing and purchasing our vehicle with Seth's expertise and assis More

by justg1013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Leifer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Hefner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alicia Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Piro
Report | Print
Nov 14, 2023 -

Lester Glenn Subaru responded

Hi justg1013, Thank you for your awesome review! We're thrilled to hear that your first experience with us, from setting up the appointment with Alicia to choosing and purchasing the vehicle with Seth's expertise and assistance, was great. It's wonderful that the entire team was excellent! We appreciate your recommendation to family and friends. If there's anything else you need or if you have more stories to share, feel free to reach out. We look forward to serving you again! Happy Driving, The Lester Glenn Subaru Team

November 10, 2023

Great customer service. Although the service was going to take longer than anticipated a courtesy car was provided. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Murdolo
Report | Print
Nov 13, 2023 -

Lester Glenn Subaru responded

Hi Chris, Thank you for your positive feedback! We're glad to hear that you had a great customer service experience! Providing a courtesy car when the service takes longer than anticipated is part of our commitment to customer satisfaction. If there's anything else you need or if you have more stories to share, feel free to reach out. We appreciate your review! Happy Driving, The Lester Glenn Subaru Team

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