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Lester Glenn Subaru
Toms River, NJ
4,309 Reviews
Lester Glenn Subaru is a new Subaru dealership located in Toms River, NJ. Lester Glenn Subaru also offers used cars and certified pre-owned Subaru vehicles. The Lester Glenn Subaru Service Center is your one-stop shop for all of your service, repair and maintenance needs on your Subaru vehicle. From oil changes, to tire rotations, keep your Subaru road-ready with the Lester Glenn Subaru team of service technicians. Since 1956, the Lester Glenn name has been associated with providing an unprecedented level of customer service. We invite you to come in and see what the Lester Glenn Experience is all about. Experience the way car buying and servicing should be, experience Lester Glenn Subaru in Toms River, NJ!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,309 reviews
May 31, 2024
I experienced friendly and quick service. Very professional and polite. Always have had great service at this dealer, both at the desk and auto services. Very professional and polite. Always have had great service at this dealer, both at the desk and auto services. More
by JPAPOLA4
Verified Customer
May 30, 2024
Eric was so helpful. He kept me informed about my car and the difficulties I was having. We did find out that what I had brought the car in for was discontinued and the He kept me informed about my car and the difficulties I was having. We did find out that what I had brought the car in for was discontinued and the "home company" never sent a noticiation to anyone. HOwever, Eric and the service staff were wonderful More
by DIZZICUCCI
Employees Worked With
May 30, 2024
Very professional and easy to work with! He made the process very easy and provided excellent service. He made the process very easy and provided excellent service. More
by richiern27
Employees Worked With
Other Employees :
Ronald Giordano, Melissa Arnold, Francis Pearson, Noah Conlon-Lewis
May 30, 2024
Everyone was fantastic. My car was diagnosed quickly and Nicole communicated everything right away. Thank you Lester Glenn. My car was diagnosed quickly and Nicole communicated everything right away. Thank you Lester Glenn. More
by TONYFERRARA03
Employees Worked With
May 29, 2024
Went just to see the car and Noah Conklin was very helpful to make my decision very easy and quick helpful to make my decision very easy and quick More
by rakeshbedi
May 29, 2024
Made an appointment for what I thought would be a quick and easy oil change….I am not that lucky…. Well after two to two and half hours of waiting, the “simple oil change” was completed. During the long wa and easy oil change….I am not that lucky…. Well after two to two and half hours of waiting, the “simple oil change” was completed. During the long wait time, I was able to witness what can ONLY be described as a low budget daytime soap opera with all the work drama that unfolded. Luckily, the service center did offer free popcorn for viewing pleasure to witness the ongoing drama. During the time I spent waiting I was able to overhear an employee state “F*** this I am not working with her and proceeded to walk out”. Was able to watch multiple employees attempt to fix the coffee maker / cappuccino machine, but failed and then proceed to state “this machine is a xxx and needs to be replaced”. I chuckled to myself and kept watching TV. I also witnessed on numerous occasions a service representative, being arrogant and condescending to customers that had simple questions regarding parts / service being completed on their personal vehicles. Apparently, asking follow up questions is FORBIDDEN and each question was met with shouting and childish face making when the employee walked back to their work desk. When my car was completed I had the pleasure of meeting the only polite individual of the day so far who was the cashier. When paying another employee came over and reached over my shoulder to drop what appeared to be outgoing mail to the cashier. No “excuse me or pardon me” just reach around and dropped off the letters. The cashier shook her head and disbelief and apologized, and I replied with “you shouldn’t have to apologize for the inconsiderate coworkers. It’s not your fault”. She smiled and said have a great day and I walked to me vehicle. When walking to my vehicle the same service representative was pulling up another vehicle and apologized for the “long wait” and proclaimed she can get a five star rating. I laughed out loud and said 5 star rating for drama that unfolded during my visit. I got in my vehicle and left. I am in complete disbelief over the entire service experience. An oil change should not have taken 2.5 hrs. At most maybe 30-45 minutes, especially if I made an appointment. The arrogance attitudes and childish behavior that was portrayed was appalling. Guess customer satisfaction was not top priority that day, which is unfortunate because the ratings are generally good for this and it’s close/convenient to proximity of where I moved too. However, if this is how it runs daily I will just continue to service my vehicle at the dealership I purchased my vehicle. More
by JMKEl
May 29, 2024
Seth & the entire staff were very helpful and made the purchase of my daughter's first vehicle a 2022 Crosstrek Premium a pleasant experience. In November assisted my mother in law with lease of a 2024 Im purchase of my daughter's first vehicle a 2022 Crosstrek Premium a pleasant experience. In November assisted my mother in law with lease of a 2024 Imprezia. Two solid experiences dealing with staff and Lester Glenn Subaru dealership. More
by pdimeola
Employees Worked With
May 28, 2024
The dealership was a clean and friendly place and I had a great experience purchasing a car from here great experience purchasing a car from here More
by BIGBOY3402
