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Lexus of Akron-Canton

Akron, OH

5.0
1,985 Reviews
Welcome to Lexus of Akron-Canton, where our guests are as special as our cars. We invite you to come to Lexus of Akron-Canton and engage in the Lexus experience. Our goal is to provide you with first-class service while taking the pressure out of the buying process. We value the opportunity to welcome you to our Lexus family. From SUVs to sport coupes, our lineup speaks to a broad range of tastes without compromising our signature luxury feel. Call us today at (866) 554-8767 or visit our dealership showroom to schedule a test drive in any one of our Lexus models.We are confident we can guide you toward the perfect Lexus vehicle to not only meet your standards, but exceed them throughout their Lexus of Akron-Canton experience. EXPERIENCE THE AKRON-CANTON DIFFERENCE Lexus of Akron Canton has been up and running since 1999 and continues to flourish! We are more than just a business, we are family. With our welcoming Lexus staff, we pride ourselves on turning strangers into friends, and friends into family. Building strong, positive relationships with our clients empowers us to provide top-notch quality care and personalized results. We are confident we can guide you toward the perfect Lexus vehicle to not only meet your standards, but exceed them throughout their Lexus of Akron-Canton experience.
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1000 Interstate Parkway

Akron, OH

44312

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Showing 1,985 reviews

June 13, 2022

We have purchased or leased 6 cars from Lexus of Akron-Canton. Their entire Entire staff is excellent. From purchasing all the way to service you couldn't ask for anything any better More

by evriddle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Spacagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Ponomarenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norman, Scott Gilmore, Marty Richards, Shab Tadayon, Scott Zehner
Jun 13, 2022 -

Lexus of Akron-Canton responded

Thank you for taking the time to leave this great review! We're thrilled that you're satisfied with our team's service, and we appreciate your business! It makes us happy to have your trust in our work --thanks for giving Tammy, Scott, Marty, and Norman a special shoutout! --Lexus of Akron-Canton Team

June 12, 2022

Great place to buy a car, they are very upfront about pricing and value of trade in, no games played. Handled title transfer and all paperwork remotely so did not have to drive back, great experience fr More

by Dalefundzak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jannelle Giacomo, Jim Vicchiarelli, Nora Samman
Jun 12, 2022 -

Lexus of Akron-Canton responded

Nora and the entire Lexus of Akron-Canton team deeply appreciate your glowing review, Dale! Thank you so much for supporting Lexus of Akron-Canton and congrats on your new ride!

June 11, 2022

We had a great experience with Mark. He did an amazing job keeping us updated on the status of our car from when it was build and then when it would arrive. Mark was very thorough goin More

by alishiaa.west
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Stacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shab Tadayon
Jun 13, 2022 -

Lexus of Akron-Canton responded

We're delighted that you enjoyed working with Mark here at Lexus of Akron-Canton. We thank you for sharing how communicative, timely, and efficient this experience was! We hope to see you again down the road!

June 11, 2022

Tammy sold us the car 4 years ago and helped us this time. She did a great job More

by Mportilla
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tammy Ponomarenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2022 -

Mportilla responded

Tammy was great

Jun 13, 2022 -

Lexus of Akron-Canton responded

Thanks so much for this fantastic review! We're thrilled that you enjoyed working with Tammy here at Lexus of Akron-Canton. We hope you have a great day!

June 10, 2022

Scott was extremely helpful, the whole atmosphere and team were fantastic. Very welcoming right from the door. They truly put a lot of thought and care into the services they provide. Above top notch! More

by Nicole & Johnny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The guy at the door moving cars around - forget his name, Scott Gilmore
Jun 10, 2022 -

Lexus of Akron-Canton responded

Nicole and Johnny, thank you so much for this fantastic review! We're thrilled that you enjoyed working with Scott and our team here at Lexus of Akron-Canton. We hope to see you again down the road!

June 10, 2022

Nora was great, without her effort on this day I wouldn’t be in my new vehicle. Nora went above her normal duties staying on this day to make sure I was taken care of and satisfied. She is a pleasure to work More

by Ras14ford
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Vicchiarelli, Nora Samman
Jun 10, 2022 -

Lexus of Akron-Canton responded

We are happy to hear that Nora went above and beyond to ensure you got into your new car. Congratulations! Our team at Lexus of Akron-Canton appreciates your business and kind review. Thanks so much!

June 09, 2022

Shelley and Jim V were great to work with, very kind and curtious. All around Awesome experience. I’ll be back More

by Michellevic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelley Turpin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Vicchiarelli
Jun 10, 2022 -

Lexus of Akron-Canton responded

Thank you for the great review! We are thrilled to hear that you had such a successful experience working with Shelley, Jim, and the Lexus of Akron-Canton team. Drive safely, and we hope to see you back again down the road!

June 08, 2022

We had a wonderful experience buying a used vehicle. The process was stress free and pleasant. Shelley was very thorough and knowledgeable. She was able to find is a vehicle that suited our needs and pr More

by Tera44641
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelley Turpin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Lexus of Akron-Canton responded

Tera, thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Shelley. Drive safely in your new vehicle, and we hope to see you back again at Lexus of Akron-Canton!

June 08, 2022

For a car dealership, the experience wasn't horrible but I think I received much less on my trade in than I should have and they were unwilling to negotiate on the price of the used car I was buying. It def More

by Ckayc8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoko Tsutsui
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2022 -

Lexus of Akron-Canton responded

I'm sorry you weren't fully satisfied with your trade and that you feel the negotiation process was lacking. We aim to promote a gratifying, customer-first purchase experience, and we'll use this feedback to ensure we're achieving that goal. If you'd like to discuss this, please give me a call - my line is (330)-645-4800. All the best, Jim Vicchiarelli - Pre-Owned Sales Manager

June 06, 2022

Yoko was a great communicator and explained everything very clearly. She went out of her way providing us with extra photos of car when asked. She responded quickly to questions. It was one of the best ex More

by susanemkel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoko Tsutsui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb in Finance
Jun 07, 2022 -

Lexus of Akron-Canton responded

Susan, thank you for the great review! We appreciate your business and are so glad to hear that you had such a successful purchase experience working with Yoko and the Lexus of Akron-Canton team. Drive safely, and we hope to see you back again down the road!

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