Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of Akron-Canton
Akron, OH
1,985 Reviews
Welcome to Lexus of Akron-Canton, where our guests are as special as our cars. We invite you to come to Lexus of Akron-Canton and engage in the Lexus experience. Our goal is to provide you with first-class service while taking the pressure out of the buying process. We value the opportunity to welcome you to our Lexus family.
From SUVs to sport coupes, our lineup speaks to a broad range of tastes without compromising our signature luxury feel. Call us today at (866) 554-8767 or visit our dealership showroom to schedule a test drive in any one of our Lexus models.We are confident we can guide you toward the perfect Lexus vehicle to not only meet your standards, but exceed them throughout their Lexus of Akron-Canton experience.
EXPERIENCE THE AKRON-CANTON DIFFERENCE
Lexus of Akron Canton has been up and running since 1999 and continues to flourish! We are more than just a business, we are family. With our welcoming Lexus staff, we pride ourselves on turning strangers into friends, and friends into family. Building strong, positive relationships with our clients empowers us to provide top-notch quality care and personalized results. We are confident we can guide you toward the perfect Lexus vehicle to not only meet your standards, but exceed them throughout their Lexus of Akron-Canton experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,985 reviews
January 17, 2020
They gave us the best experience we've had at a dealer. Everyone was so friendly and accommodating. Everyone was very willing to work with us and worked hard to get us what we wanted. We have highly recomm Everyone was so friendly and accommodating. Everyone was very willing to work with us and worked hard to get us what we wanted. We have highly recommended this dealership, Ruth, Joanie, Shab, and Scott to our friends and family. More
by LaurenD
January 15, 2020
Randy has definitely taken the time to address my new vehicle search. Not only did he help me search, he was extremely kind in the process. I will purchase my Lexus from Randy or no one at all. Great dea vehicle search. Not only did he help me search, he was extremely kind in the process. I will purchase my Lexus from Randy or no one at all. Great dealership. Great people at Lexus of Akron. Great customer service. Randy for Mayor! 😊 More
by hamiltondonaldr
Employees Worked With
Randy McQuaid
January 14, 2020
Mark was extremely helpful; displayed great professionalism in getting me the vehicle I was after within a few hours of dropping in from out of town. Gentlemanly service all-around. professionalism in getting me the vehicle I was after within a few hours of dropping in from out of town. Gentlemanly service all-around. More
by ohioNYC
January 14, 2020
Wonderful experience I worked with Tracy McCaffery and she was great! I went from being very nervous to excitement to tears of joy when I drove off the lot. She was so pat I worked with Tracy McCaffery and she was great! I went from being very nervous to excitement to tears of joy when I drove off the lot. She was so patient and comforting in my experience. I also want to recognize the finance person and Caleb for helping me with all the instruments. My experience so far with Lexus of Akron has been so AWESOME! Thanks to everyone!!!!! More
by kathy.williams
Employees Worked With
Caleb and finance person maybe Janell?, Tracy McCaffrey, Marty Richards
January 12, 2020
A great buying experience, I will return to find my next vehicle! Would not hesitate to refer my family and friends to Lexus of Akron-Canton vehicle! Would not hesitate to refer my family and friends to Lexus of Akron-Canton More
by erich612
January 11, 2020
The dealership is exceptional and Shelley is one of the people that make it number one in my book. Always professional and an excellent communicator. Lexus is my brand and Akron Canton is my Dealer! people that make it number one in my book. Always professional and an excellent communicator. Lexus is my brand and Akron Canton is my Dealer! More
by Bobsaf
Employees Worked With
Other Employees :
Can’t remember, but the Financial person was absolutely terrific as well as Nick who helped me with the control systems., Scott Gilmore, Marty Richards, Shab Tadayon
January 10, 2020
The best place to buy a Lexus. I just bought my third vehicle from Randy McQuaid. He is a top-notch person who is very considerate, pleasant, knowledgeable, and responsive to our re I just bought my third vehicle from Randy McQuaid. He is a top-notch person who is very considerate, pleasant, knowledgeable, and responsive to our requests and questions. He was very helpful and communicated clearly and quickly to our concerns. He was very professional and listened to all our needs. We felt no pressure to buy and the process went without a hitch and was easy and troublefree. All the staff was also very helpful from the beginning to the end. It was a great buying experience and we will be back for our next purchase. And we got a good deal! More
by JKM
Employees Worked With
Dave Mitchell, Randy McQuaid, Shab Tadayon
January 09, 2020
Finally a painless experience. Purchasing a car from Lexus of Arkon was easy, from a great price, to the customer service, the no pressure approach to selling. I would definitely recommend the team at A Lexus of Arkon was easy, from a great price, to the customer service, the no pressure approach to selling. I would definitely recommend the team at Arkon Lexus. More
by simondaher
January 09, 2020
Excellent service. Very friendly. Upfront and honest. Highest recommendation to all my friends and family. Service dept is outstanding. Live in Aurora but it’s worth the drive. Highest recommendation to all my friends and family. Service dept is outstanding. Live in Aurora but it’s worth the drive. More
by Rintorcio
January 08, 2020
Everyone was very helpful, pleasant, and professional. We had very pleasant interactions with Ruth. She was very helpful and accommodating. The negotiation process was without rancor. She did everything to We had very pleasant interactions with Ruth. She was very helpful and accommodating. The negotiation process was without rancor. She did everything to make the experience of buying the car was without stress and she went out of her way to explain things and demonstrate the different options, functions, and operations. More
by pikuenob
Employees Worked With
