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Lexus of Brooklyn
Brooklyn, NY
547 Reviews
Our passion at Lexus of Brooklyn, is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 6:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 6:30 AM - 3:00 PM
Sunday Closed
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Showing 547 reviews
October 20, 2020
Cindy was great about working with our unique situation (getting rid of a lease to finance) and getting to the numbers we needed to be at. She also made sure that some dings and scratches on our pre-owned (getting rid of a lease to finance) and getting to the numbers we needed to be at. She also made sure that some dings and scratches on our pre-owned vehicle were taken care of POST sale. She was great with communication and didn’t forget about us even after we drove off of the lot highly recommend! More
by OG
Employees Worked With
Helpful October 13, 2020
My wife and I only decided to look for a new car over the weekend. We had a higher mileage Lexus and our first stop was at Lexus of Brooklyn. We met Alex who got the car we came in to see ready for a ride. W weekend. We had a higher mileage Lexus and our first stop was at Lexus of Brooklyn. We met Alex who got the car we came in to see ready for a ride. We took a newer RX 350 out and loved it. Alex wasn’t pushy at all, genuinely wanted to make something work within our means. We decided after leaving the dealership to go forward and had the car ready 24 hours. If you are looking for a patient salesperson, and a Lexus, give Alex a call! More
by Andrew.Richard.gordon
Employees Worked With
October 05, 2020
Just got a 2017 RX 350 worked with Cindy the process was easy and fast I appreciate all her help and I will recommend all my family here easy and fast I appreciate all her help and I will recommend all my family here More
by Lexus
Employees Worked With
September 28, 2020
I had great experience with Abe Shrief help my with everything I love my My RX 350 2020 he made easy Transaction and thanks for everything everything I love my My RX 350 2020 he made easy Transaction and thanks for everything More
by Mario
Employees Worked With
September 27, 2020
I have a surprisingly great experience! It was easy to do business with this dealership, Abe, my salesperson is very professional and took care me. My car was in excellent condition and as described in the business with this dealership, Abe, my salesperson is very professional and took care me. My car was in excellent condition and as described in the internet. I highly recommend Abe S., I attached his business card. More
by Ixy
Employees Worked With
August 26, 2020
Don't waste your time with this guy, he tried to add a $1500 Processing fee for ALL Used Cars. THEN ADD IT TO ALL YOUR USED CAR PRICES! I Drove 1hr 45min, the Escalade was not in good condition, I was goi $1500 Processing fee for ALL Used Cars. THEN ADD IT TO ALL YOUR USED CAR PRICES! I Drove 1hr 45min, the Escalade was not in good condition, I was going to buy it anyway because the drive train seemed to be good, and I can touch it up details myself. He removed the $1500, (which I've read on these reviews that other people didn't have to pay), checked with Finance, they gave the OKAY! We closed the deal. Then as I fill out the credit check to see if they can give me a better rate then my bank, he comes back and says he cant remove the $1500, and adds it back on. Then when I call him out on it, he starts talking in circles, cant put a sentence together. I don't play games, so I got up and left. I was ready to pay FULL PRICE!, what kind of a BAD salesman can BLOW a DONE DEAL!?! Don't waste your time with these guys. Also I called many salesmen the day before and no one called me back to see if the car was on the lot before I drove that far, but that is another tactic they play to get you on the lot. Also, when I said, I wont buy from you and I will just pay for it on the website, he said, "you can't do that, it wont work online, you need a salesman". Also, No Parking anywhere, had to park on the sidewalk. No Need for Eugene Woods to comment on this, like all the other complaints, he wont do anything to help anyway. ~Happy I didn't do the deal Ryan More
by RyanCat
August 19, 2020
August 2020 I needed a new vehicle. Abe Shrief of Brooklyn Bayridge Lexus has the position. Let me tell you Abe is excellent in providing customer satisfaction.He exceeded my expectations. I felt at Brooklyn Bayridge Lexus has the position. Let me tell you Abe is excellent in providing customer satisfaction.He exceeded my expectations. I felt at ease and comfortable. He kept me informed and waited patiently for me, no rush. He kept his promise to me in making the sale. I would highly recommend him. His has expertise and experience and very knowledgeable. Thank you so much Abe. More
by Nettypo03
Employees Worked With
July 20, 2020
Abe helped us so much to find the car we wanted and was truly interested in making us happy rather than just getting a sale out of us. Thank you so much! I love my red seats!!! truly interested in making us happy rather than just getting a sale out of us. Thank you so much! I love my red seats!!! More
by estherwilliams43
Employees Worked With
July 11, 2020
Abe Shrief is Responsive and has Competitive Pricing I contacted this dealership by phone to purchase a used Lexus RX 350. Abe responded immediately by confirming the vehicle’s availability and working I contacted this dealership by phone to purchase a used Lexus RX 350. Abe responded immediately by confirming the vehicle’s availability and working out a very competitive price over the phone, which was approved by the manager. He did all this over the phone on a busy Saturday because I did not want to drive from Massachusetts, where I reside, without knowing the final price. He also knew the ins and outs regarding an out-of-state purchase from Massachusetts. Abe was professional, knowledgeable, and I believe got me the best price he could on the vehicle. More
by Susan
Employees Worked With
June 24, 2020
Carlos helped me get my brand new 2020 Lexus NX 300, and the entire process could not have gone any smoother. Well recommended to anyone shopping for a car! the entire process could not have gone any smoother. Well recommended to anyone shopping for a car! More
by 2020 NX 300
