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Lexus of Chattanooga

Chattanooga, TN

4.9
1,392 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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2135 Chapman Rd

Chattanooga, TN

37421

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Showing 1,392 reviews

September 14, 2025

Very nice place. Everyone was great to work with. Cody did a fantastic job on find this car for us More

by Angela
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2025 -

Lexus of Chattanooga responded

Thank you for sharing your experience, Angela! We’re thrilled to hear that Cody and our team made your visit enjoyable and helped you find the perfect car. We truly appreciate your kind words and look forward to serving you again!

September 12, 2025

Fred was great to work with and made the whole experience of buying a car easy, yet thorough. He kept me abreast throughout the process from the moment I walked in the door and sat at his desk to my driving More

by dcbrann
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Schreiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Platt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2025 -

Lexus of Chattanooga responded

Thank you for sharing your experience! We’re thrilled to hear that Fred, Michael, Aaron, and our entire team made your car-buying process seamless, thorough, and enjoyable. Your kind words mean so much, and we’re delighted you drove home happy in your new Lexus. We look forward to serving you again in the future!

September 12, 2025

I just arrived home from purchasing my new RX from Lexus of Chattanooga, with Fred’s help. From my first point of contact, Fred was reliable and kind. The reviews are not wrong! Although I live in Frankli More

by SusanHutcherson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2025 -

Lexus of Chattanooga responded

Susan, thank you so much for your incredibly kind words and the "10-star" review! We are so glad to hear that Fred took such good care of you. We know it's a long drive from Franklin, and we truly appreciate you choosing to do business with us. Providing a transparent, pressure-free experience is our top priority, and it's wonderful to know we met that goal. We hope you're loving your new RX, and we look forward to the chance to work with you again in the future!

September 12, 2025

Great customer service! I was notified of all information in a timely manner. We were given a loaner to use while ours was being serviced which was really nice. More

by rlteal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin
Sep 12, 2025 -

Lexus of Chattanooga responded

Thank you so much for the wonderful feedback! We're thrilled to hear that you had a great experience with our service team. Keeping you informed in a timely manner and providing a loaner vehicle are two things we are happy to do to make the process as smooth as possible. We truly appreciate your business and look forward to assisting you again in the future!

September 04, 2025

Lexus of Chattanooga was great to work with! The entire crew from management (Ed) to sales (Cody) and then finance (Justin) were very thorough and efficient. We have always been a Toyota/Lexus f More

by zech.pike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2025 -

Lexus of Chattanooga responded

Thank you so much for sharing your wonderful experience with us! We’re delighted to hear that Ed, Cody, Justin, and the rest of our team made your visit thorough, efficient, and enjoyable. It means so much to know that your family has trusted Toyota and Lexus over the years, and we’re honored to continue being part of your journey. Congratulations on your new Lexus TX 350 — we hope you enjoy every moment behind the wheel!

September 02, 2025

We had a wonderful experience at Lexus of Chattanooga. Tyler and his team were professional, knowledgeable, and made the process smooth from start to finish. Overall, it was an easy and positive experienc More

by luv_butterflies
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Platt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josiah Sadek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nice young man that showed us the features on our car
Sep 09, 2025 -

Lexus of Chattanooga responded

Thank you for sharing your experience with us! We’re so glad to hear that Tyler and the team provided you with a smooth, professional, and positive car-buying journey. It’s our goal to make the process as easy and enjoyable as possible, and your kind words mean a lot. We appreciate you choosing Lexus of Chattanooga and look forward to serving you again in the future!

August 30, 2025

10/10 recommend. I traveled from Atlanta for my purchase and from the first email contact, to entering the dealership and finally driving off, I felt welcomed and not More

by emccory
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Platt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2025 -

Lexus of Chattanooga responded

Thank you so much for making the trip from Atlanta to visit us and for sharing such kind words! We’re thrilled to hear that Cody, Mike, and the rest of our team made you and your family feel right at home. Creating a seamless, welcoming, and hassle-free experience is exactly what we strive for, and it means the world to know we succeeded for you. We’re grateful for your trust and can’t wait to welcome you back whenever you’re ready for your next Lexus journey. Until then, enjoy every mile in your new vehicle!

August 29, 2025

They were all nice and helpful. If you’re looking into getting a Lexus definitely stop by and ask for Tyler. More

by samrogers20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Platt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2025 -

Lexus of Chattanooga responded

Thank you for your kind words, Sam! We’re thrilled to hear our team was helpful, and we’ll be sure to share your praise with Tyler. We look forward to welcoming you back to Lexus of Chattanooga!

August 21, 2025

I heard so many good things about owning a Lexus that when I started my search, I decided to check them out. The atmosphere at the dealership was inviting and the people were nice and welcoming. It was a More

by makawish59
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackson Antinore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2025 -

Lexus of Chattanooga responded

Thank you so much for sharing your incredible experience! We’re thrilled to hear Cody and Justin made your Lexus purchase enjoyable, stress-free, and memorable. Your kind words about our team and dealership atmosphere mean a lot, and we’re so glad you’re loving your new vehicle. We truly appreciate your recommendation and look forward to serving you again at Lexus of Chattanooga!

August 20, 2025

The sales manager and Tyler were honest, upfront and dependable. The finance manager was polite and did a great job of communicating our options. The tech guy was a wonderful addition to the process. He More

by Superfly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackson Antinore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Platt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Messer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2025 -

Lexus of Chattanooga responded

Thank you for sharing your experience! We’re delighted to hear our team, from sales to finance to service, provided honest, helpful, and patient support throughout your purchase. Your kind words mean a lot, and we appreciate your trust in Lexus of Chattanooga!

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