Madison Messer
Madison Messer at Lexus of Chattanooga

Madison Messer

Lexus Certified Sales and Leasing professional

Lexus of Chattanooga

2135 Chapman Rd
Chattanooga, TN 37421

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5.0
28 Reviews

Dealership Experience

2 yrs, 3 mos

Industry Experience

2 yrs, 3 mos

5.0

28 Reviews

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28 Reviews of Madison Messer

April 22, 2026

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Madison was great to work with! We love our Lexus RX350. We highly recommend Lexus of Chattanooga! More

by cathleenhumphrey
Sales Price Transparency
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Recommend Dealer
Yes

April 20, 2026

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Madison was a dream to work with, she made the process of trading and buying as smooth as possible. We love Lexus of Chattanooga and will forever be faithful to their team! More

by jenn.flora
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Recommend Dealer
Yes

Other Employees Tagged: Marc Bales, Josiah Sadek

Apr 21, 2026

Lexus of Chattanooga responded

Jenn, thank you so much for your kind words! We’re so glad Madison made your trade and purchase experience smooth and enjoyable. She’ll truly appreciate your recognition. Your loyalty means the world to us, and we’re grateful to have you as part of the Lexus of Chattanooga family. We look forward to taking care of you for many years to come!

April 17, 2026

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Very professional , easy process , knowledgeable of the Lexus brand , friendly , I would recommend Lexus of Chattanooga More

by seankm007
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Recommend Dealer
Yes
Apr 21, 2026

Lexus of Chattanooga responded

Sean, thank you so much for your kind words! We’re glad to hear your experience was professional, easy, and informative. Providing a friendly and knowledgeable experience is what we strive for every day. We truly appreciate your recommendation and look forward to taking care of you again at Lexus of Chattanooga!

April 16, 2026

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I love Lexus of Chat. O my. My first experience buy a Lexus. Plus buy sn auto and it was delivered to my home. Madison and Nate made sure I was accommodating everything I More

by Lakishaburton731
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Robert Graham, Nathan Howard

Apr 21, 2026

Lexus of Chattanooga responded

Lakisha, thank you so much for sharing your experience! We’re honored to have been part of your first Lexus purchase and love hearing that it felt like a royal experience coming right to your home. Madison and Nate will be so glad to know they helped make everything smooth and accommodating for you. We also appreciate your patience with the small delivery hiccup and are grateful we could get everything taken care of quickly. Congratulations on your new Lexus! We’re so thankful you chose Lexus of Chattanooga and we’re always here for you anytime you need us.

April 07, 2026

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Absolutely a first class Dealership! Professional courtesy staff. I highly recommend them in every aspect! More

by jkhill401
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Recommend Dealer
Yes
Apr 07, 2026

Lexus of Chattanooga responded

Thank you so much for the kind words! It truly means a lot to our entire team at Lexus of Chattanooga. We’re grateful for the opportunity to serve you and honored by your recommendation. Providing a professional, welcoming experience is what we strive for every day, and it’s wonderful to hear that reflected in your visit. We look forward to taking great care of you again down the road!

January 24, 2026

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I haven't purchased a "new" new car in 40 years. I have purchased two used Lexus' (just off-lease) in that time. So the time had come to buy a "new" new Lexus hybrid. Online searches found me two More

by donldd
Sales Price Transparency
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Recommend Dealer
Yes
Jan 27, 2026

Lexus of Chattanooga responded

Thank you so much for sharing such a meaningful and detailed review—and congratulations on your new NX 350h! We’re truly honored that Lexus of Chattanooga earned your business, especially for such an important purchase after many years. Travis, Josiah, Justin, and Jackson will be thrilled to know their responsiveness, professionalism, and care made your experience such a positive one. From the initial conversations and long-distance coordination to delivery and technology support, your kind words reflect exactly the guest experience we strive to provide. We sincerely appreciate you making the trip from Lower Alabama and trusting our team. Thank you again for choosing Lexus of Chattanooga—we wish you many wonderful miles ahead in your new Lexus and look forward to serving you in the future!

December 03, 2025

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We received excellent care from Cody Clark and the team at Lexus on our new GX 550. Due to long wait times it took awhile to get what we wanted. Cody and team kept us informed all along the way. We got jus More

by sgdelay
Sales Price Transparency
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Recommend Dealer
Yes
Dec 06, 2025

Lexus of Chattanooga responded

Thank you so much for the excellent review and strong recommendation! It is fantastic to hear how Cody Clark and the team provided outstanding care throughout the wait for your new GX 550, keeping you informed and delivering exactly the package, color, and bench seat you wanted. Justin and the tech team will be thrilled to know they took the time to demonstrate all the features, especially your favorite massaging front seats. Lexus of Chattanooga truly appreciates your trust and looks forward to serving you again soon!

October 31, 2025

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Outstanding used car buying experience. Fair price, beautifully detailed vehicle, new facility, and friendly, professional staff. Fred Fortson went well beyond the expected level of service More

by LJ
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Recommend Dealer
Yes
Oct 31, 2025

Lexus of Chattanooga responded

Thank you so much for sharing your experience! We’re thrilled to hear that your visit to our new Lexus of Chattanooga facility was outstanding from start to finish. It’s wonderful that you found your vehicle beautifully detailed and priced fairly and we couldn’t agree more about Fred! He truly exemplifies our passion for providing exceptional care and making every step of the buying process smooth and enjoyable. We’ll be sure to share your kind words with him and our team. Welcome to the Lexus of Chattanooga family!

October 18, 2025

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Lexus of Chattanooga has a great team who are definitely customer oriented and made my visit/purchase of my 2025 Lexus RX350 very easy and very pleasant. It seems now that these qualities are rare in busin More

by Terry W. Sanders
Sales Price Transparency
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Recommend Dealer
Yes
Oct 21, 2025

Lexus of Chattanooga responded

Thank you so much for your kind words, Terry! We're thrilled to hear that our team made your purchase of the 2025 Lexus RX350 easy and pleasant. Your trust and confidence in us mean a lot, especially after driving 100 miles to visit us. We look forward to assisting you with any future needs!

October 15, 2025

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Tyler was wonderful and so easy to work with! I am in Clarksville and it was well worth working with the Lexus in Chattanooga. I highly recommend them. More

by mariep1135
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josiah Sadek, Tyler Sullivan

Oct 16, 2025

Lexus of Chattanooga responded

Thank you so much for making the trip from Clarksville to work with us! We’re thrilled to hear that Tyler made your experience so enjoyable and worth the drive. Your kind words and recommendation mean the world to our Lexus of Chattanooga family. We truly appreciate your trust and look forward to welcoming you back anytime your journey brings you our way.

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