Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of Chattanooga
Chattanooga, TN
1,161 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,161 reviews
November 24, 2021
Just purchased a new RX. Ralph and Dale provided a great purchase experience. Aaron patiently explained all the technology and features. This was the first time I’ve felt like a dealership took the time to purchase experience. Aaron patiently explained all the technology and features. This was the first time I’ve felt like a dealership took the time to explain everything. More
by GeorgiaGirl
November 22, 2021
Is there a more superlative word than superb? If so, that is my description of this dealership. Marc Bales made purchasing a pleasure. I gladly drive 100 miles to get my car serviced. I think the tech suppor is my description of this dealership. Marc Bales made purchasing a pleasure. I gladly drive 100 miles to get my car serviced. I think the tech support have more computer knowledge than Bill Gates and more patience than the biblical Job. Dave from Marietta, GA More
by Dave B
November 22, 2021
What a incredible experience and surprise . Billy work with my husband not only to have it as a surprise for me but to give me my dream car. Never had a dreading moment nor felt pushed from the day we wen with my husband not only to have it as a surprise for me but to give me my dream car. Never had a dreading moment nor felt pushed from the day we went in to look at them. Loving my Lexus but the experience was like no other . Thank you Billy. Top notch all the way around. More
by Jason and christy
November 18, 2021
Fred Fortson was amazing!! He provided the perfect deal that I requested. Thanks again! Grateful that I requested. Thanks again! Grateful More
by erikakhughes
Employees Worked With
November 18, 2021
The superior customer service made my experience smooth. Fred offered the perfect deal for me!! Fred offered the perfect deal for me!! More
by erikakhughes
Employees Worked With
November 18, 2021
Thanks to Billy Ingram, my experience purchasing from Lexus of Chattanooga was top notch. He was honest, professional, and very knowledgeable. Billy was able to help me get a great deal on my Lexus ES 35 Lexus of Chattanooga was top notch. He was honest, professional, and very knowledgeable. Billy was able to help me get a great deal on my Lexus ES 350. He really went above and beyond my expectations. If you are looking for the same great service, go see Billy Ingram. More
by tdwalker01
Employees Worked With
Billy Ingram
November 18, 2021
I received top notch service from Billy Ingram at Lexus of Chattanooga. I was dreading this process and Billy made it as easy as possible. Very professional, showed me exactly what I wanted, and provided t of Chattanooga. I was dreading this process and Billy made it as easy as possible. Very professional, showed me exactly what I wanted, and provided top notch customer service. Will definitely be back to see Billy when it’s time for our next car. More
by Clayton.hardwick7
Employees Worked With
Dale Wilson, Billy Ingram
November 17, 2021
My experience at Lexus of Chattanooga was above excellent. I was greeted at the door, or even at my vehicle, each time. What I loved most is the time to make a good decision for my family and I wit excellent. I was greeted at the door, or even at my vehicle, each time. What I loved most is the time to make a good decision for my family and I without offensive sales tactics. Fred Fortson was patient and presented options that worked for me. He was communicating throughout the process - no hidden agendas. His colleagues were thorough through the process. Jackson was patient in explaining all of the vehicle features. Dale was a joy to talk to through the budget process. Again, no pushy sales or hidden agendas. I can't wait to enjoy my new Lexus. Thanks Fred and Lexus of Chattanooga. More
by skyylovep
November 17, 2021
Quick and Professional help in finding the right car. Thank you Billy and Leigh Ann for experienced straight talk in a difficult car market. Happy to have Billy Ingram in my corner! Thank you Billy and Leigh Ann for experienced straight talk in a difficult car market. Happy to have Billy Ingram in my corner! More
by todd.tindall
Employees Worked With
Leigh Ann Morgan, Billy Ingram
November 16, 2021
We could not have asked for an easier transaction. We traveled 3 hours to purchase our Certified Pre-Owned Lexus GX 460. In the past we had used Lexus of Chattanooga to service our previous Lexus GX 470. traveled 3 hours to purchase our Certified Pre-Owned Lexus GX 460. In the past we had used Lexus of Chattanooga to service our previous Lexus GX 470. We worked with Ralph Paty & he went above and beyond to make the buying process seamless. He's experienced, knowledgeable, and super friendly. More
by Gouge Family
Employees Worked With
