Back

Lexus of Melbourne

Viera, FL

4.9
2,674 Reviews
Here at Lexus of Melbourne we're committed to providing you the best luxury car-buying and servicing experience possible. Our dedication to your complete satisfaction is more than just a slogan; it's the only way we do business. From the moment you visit our Melbourne-area dealership you can expect to be treated with respect, integrity and honesty.
Contact Dealership

6927 Bromley Drive

Viera, FL

32940

Directions

By Type

Showing 2,674 reviews

March 15, 2020

Every one at the dealership was extremely helpful and polite Keith , of sales went out of his way to see that my wife and myself had enough vehicles and the time to make a decision on a great vehicle. Keith then More

by ynotob
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Croft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2020 -

Lexus of Melbourne responded

Hello, we're so glad that we were able to go above and beyond your expectations. Please don't hesitate to reach out if there's anything we can do for you. Take care.

March 11, 2020

Good experience. Excellent follow through after the purchase. I guess I fall into the category of “customer for life” at Lexus of Melbourne since this is my/our 4th Lexus. Rob Lamar is my go to sales r More

by Thomas
Recommend Dealer
Yes
Employees Worked With
Robert LaMarr
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2020 -

Lexus of Melbourne responded

Thomas, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Lexus of Melbourne and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 11, 2020

Mandy Patterson and the team at Lexus made My husband and I feel like VIPs. Thank you for such a great experience! We will be back! More

by OneHappyLexusOwner
Recommend Dealer
Yes
Employees Worked With
Nicole DeVos, Mandy Patterson
Mar 12, 2020 -

Lexus of Melbourne responded

Hi, thank you so much for your feedback about Lexus of Melbourne! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again in the future. Best wishes, Lexus of Melbourne

March 09, 2020

Very impressive dealership. We were very fortunate to work with Robert LaMarr who was a pleasure to deal with including his attention to details of the sale. He was very knowledgeable about the features More

by Mary
Recommend Dealer
Yes
Employees Worked With
Robert LaMarr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole DeVos
Mar 10, 2020 -

Lexus of Melbourne responded

It really means a lot to us that you took the time to write such a positive review about Lexus of Melbourne so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job. Our team is dedicated to providing top-quality service to every guest. We're so happy to hear that your experience reflected this. We hope to continue to provide you with amazing care each visit!

March 09, 2020

We had a wonderful experience with Mandy from Melbourne Lexus from start to finish. We had our two young children with us and Mandy and her colleagues did a great job getting us out of the dealership with More

by ekhuntley
Recommend Dealer
Yes
Employees Worked With
Edward Berins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole DeVos, Mandy Patterson
Mar 12, 2020 -

Lexus of Melbourne responded

Hello, thank you so much for letting us know how we did. We're so pleased to hear that you had such a great car shopping experience with Mandy. If you need anything else, we're always happy to assist. Congratulations on your new car!

March 09, 2020

Made the switch. After 8 Cadillacs Robert LaMarr and Nicole DeVos made the switch to Lexus painless and enjoyable. We really appreciated Robert's no pressure sales me More

by mspirnak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert LaMarr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole DeVos
Mar 12, 2020 -

Lexus of Melbourne responded

Hello, thank you so much for letting us know how we did. We're so pleased to hear that you had such a great car shopping experience with Robert and Nicole. If you need anything else, we're always happy to assist. Congratulations on your new LS 500!

March 08, 2020

Thank you Keith. Dealing with Lexus of Melbourne was truly a pleasure. The entire experience was hassle-free, no pressure, and pleasant staff. Then, I was frankly surprised at how rapidly the purchasing More

by cudavis50
Recommend Dealer
Yes
Employees Worked With
Keith Croft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole DeVos
Mar 09, 2020 -

Lexus of Melbourne responded

We greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Lexus of Melbourne and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 07, 2020

Mandy Patterson made the whole buying process from beginning to end fast and flawless. Everyone was so friendly. I would totally recommend Lexus of Melbourne to anyone looking to buy a new or used ca More

by chibissett
Recommend Dealer
Yes
Employees Worked With
Shaun Bozorg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole DeVos, Mandy Patterson
Mar 09, 2020 -

Lexus of Melbourne responded

Hi, we're happy to hear you had such a positive experience with Mandy and our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 05, 2020

Mandy was so thoughtful! She made sure my son was happy throughout the sales process. I felt respected and cared for the whole time! I would recommend her to someone I care for as well. More

by ashleyarchambault
Recommend Dealer
Yes
Employees Worked With
Mandy Patterson
Mar 07, 2020 -

Lexus of Melbourne responded

Ashley, we're thrilled to hear about your wonderful experience with us. Here at Lexus of Melbourne we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you so much for your feedback and we hope to see you again!

March 05, 2020

60K SERVICE I'm on vacation and needed a 60k service on my RX450h. I was scheduled quickly, and the service was performed expeditiously. Service personnel very More

by Agravseth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BEN
Mar 07, 2020 -

Lexus of Melbourne responded

Thank you for your great feedback! Our team here at Lexus of Melbourne sets a high standard of excellent customer service and we're glad to hear your experience reflected this! Have a great day!

...
94
...