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Lexus of North Miami

North Miami, FL

4.6
3,286 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 3,286 reviews

April 06, 2023

Simple 10000 miles service. I asked to check the doors alignment (excessive force to close them) and I asked to activate the automatic windows/sunroof closing when locking the c More

by AGARKAUSKAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Semon Mor
Apr 18, 2023 -

Lexus of North Miami responded

I am sorry to hear that we left you with a negative impression. Firstly, we pride ourselves on thorough, meticulous service and it is disappointing that your service visit didn't meet your expectations. In addition, we never want to provide unwanted communication to our guests and we will use your comments to improve. In the meantime, if there is anything else we can do for you, please don't hesitate to give me a call directly. Thank you, Sean Kamal - General Sales Manager - 786-528-3779

April 03, 2023

Maria was extremely knowledgeable, kind and patient. She makes the car buying experience stress-free and pleasant. She’s honest and truly cares about her customers. More

by ZM
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Maria Morrone
Apr 04, 2023 -

Lexus of North Miami responded

Thank you for reviewing Lexus of North Miami! We will pass along your shoutout to Maria and the team. Safe travels in your new ride!

March 30, 2023

Denis Shadrin made my leasing experience the best I ever had!!! He's professional, knowledgeable, easy to work with, straight and honest. I ended up leasing a 2023 ES350, he listened to my needs and his f More

by rkmiami
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denis Shadrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Lexus of North Miami responded

Denis is just as you say! He has a passion for assisting clients and provides top-notch service. We will pass along your kind words to him. Thank you for trusting the Lexus of North Miami team with your business. Enjoy the 2023 ES350!

March 27, 2023

La atención fue súper excelente de todas partes lo recomiendo y saldrá contento con maria More

by Adrian101297
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria Morrone
Mar 28, 2023 -

Lexus of North Miami responded

Adrian, gracias por la reseña! Apreciamos el apoyo y esperamos verle en Lexus of North Miami en el futuro!

March 20, 2023

Honestly, THEE BEST and most patient representative I've ever met. Denis really cares about the satisfaction of the customer. Denis assisted me and made my purchase all worthwhile. I'm a returning customer More

by Kay
Recommend Dealer
Yes
Employees Worked With
Denis Shadrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Mejias
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Lexus of North Miami responded

Kay, thank you for the review! We are so glad to hear that you had a successful purchase experience working with Denis and the Lexus of North Miami team. Drive safely, and we hope to see you back again down the road!

March 12, 2023

We were treated great and the process was easy and stress free. I would recommend to all. More

by Andrés Fernández
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erez Shemesh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Lexus of North Miami responded

Andrés, thank you for the review! We appreciate your business and hope to see you again at Lexus of North Miami!

March 09, 2023

Effective no nonsense dealership Highly recommend Gus & Maria were stellar The word will be spread More

by Mprince35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Morrone
Mar 10, 2023 -

Lexus of North Miami responded

Thank you for supporting Lexus of North Miami with this awesome feedback! Gus and Maria will appreciate the shoutout!

March 05, 2023

They are the best in south Florida;great cars, courteous staff, well organized, I have been working with Babak in service since 2018. More

by thewavescondogm
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erez Shemesh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2023 -

thewavescondogm responded

grate job !

Mar 07, 2023 -

Lexus of North Miami responded

It's an honor to receive this praise about Lexus of North Miami and Babak! Thank you for being a loyal customer!

March 04, 2023

Maria was wonderful to work with. She was very accommodating and attentive to my needs. I would highly recommend her to others looking to purchase a car at the Lexus of North Miami. More

by teodora.e.masters@gmail.com
Recommend Dealer
Yes
Employees Worked With
Maria Morrone
Mar 06, 2023 -

Lexus of North Miami responded

Reviews like this make our day! We're thrilled Maria could offer excellent service that accommodated your needs and earned your confidence. Thanks for all your support of Lexus of North Miami!

March 03, 2023

Dealership very clean, employees courteous and professional. Rental car availability. Prompt service. Free coffee while you wait. More

by dale0513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

Lexus of North Miami responded

Thank you for leaving Lexus of North Miami a five-star review! We loved this feedback and look forward to your next service visit.

Mar 08, 2023 -

dale0513 responded

very nice dealership

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