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Lexus of North Miami
North Miami, FL
3,419 Reviews
Experience the Lexus Lifestyle
Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins.
The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities.
Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers.
At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply.
Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami.
The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 3,419 reviews
August 27, 2023
Anna is a professional, knowledgeable and client-oriented sales associate, I would recommend her services. sales associate, I would recommend her services. More
by Natalia
Employees Worked With
August 25, 2023
Ana is a responsive and attentive professional. She provides information quickly and simplifies the customer experience. She provides information quickly and simplifies the customer experience. More
by Amnetstations
August 25, 2023
Worse customer service ever, at least Ramon Cabrera, that was very bad. Always taking forever to as see any questions I have… making lots of mistakes on the deal agreed, causing overcharges etc… also asked h was very bad. Always taking forever to as see any questions I have… making lots of mistakes on the deal agreed, causing overcharges etc… also asked him inúmeras times for a specific service, he always said yes and ok for my requests ( always with delay), and after 3 hours waits for the service to be done, it was completely NOT WHAT I ASKED FOR… definitely worse sales person and costumer service aver… dealer and/or sales person! Very bad experience. Will never refer to anyone! More
by Dbobmoura
August 23, 2023
This dealership provided excellent care of my family and I. Diego was positive and friendly which made choosing my Lexus come so easy. I. Diego was positive and friendly which made choosing my Lexus come so easy. More
by Stacey
Employees Worked With
August 10, 2023
Approximately a month and a half ago we reserved a new car from Lexus of North Miami. We are located in NC and love the dealership we work with here, however the Miami dealership was offering a substant car from Lexus of North Miami. We are located in NC and love the dealership we work with here, however the Miami dealership was offering a substantial savings on the model we wanted so we decided it would be worth it to have it shipped to us in NC. Once Lexus of North Miami had received our deposit, the communication became non existent. We would call multiple times with no answer and not receive a return call. We finally received a call from the shipping company to notify us the car was on its way and were able to pick up the car. (Had to drive 2 hours with 2 hour notice but we were just happy it was arriving) By the time the car was shipped, there were only 2 1/2 weeks left on the temporary tag and we were already due to make our first car payment. (We were accruing interest on the time the car wasn’t even in our possession) We have been calling once a week to check on our permanent NC tags and AGAIN nobody will return our calls. We are preparing to leave on our first road trip and as of today the temporary tag is expired. Nobody will return voicemails or emails. We are beyond frustrated. To spend this much money on a car and get this type of service is appalling. Unless you are in North Miami and can physically go into the dealership to make certain things are taken care of, I would strongly encourage you to go elsewhere. There are some amazing Lexus dealers out there. More
by Kmachikas
July 21, 2023
Anna is great working with her smart and quick If you are interested in buying a car she would make it happen you are interested in buying a car she would make it happen More
by Daniel C
Employees Worked With
July 21, 2023
Great experience! Everyone that I was in contact was friendly and professional I was in and out with out any issues. Everyone that I was in contact was friendly and professional I was in and out with out any issues. More
by DRILOU1
Employees Worked With
July 20, 2023
Dealer provided the best car buying experience hands down. He was fast and efficient in all aspects. down. He was fast and efficient in all aspects. More
by Khai
