Lexus of North Miami

I was very pleased with my Salesperson Lina Bautista. She is very knowledgeable and respectful. She is also a very patience salesperson. She's persistence and has a warm personality. I would recommend She is very knowledgeable and respectful. She is also a very patience salesperson. She's persistence and has a warm personality. I would recommend my family and friends to her. She's just a phone call away. More

Mauricio is very helpful and we go to this dealer because of him, he is always ready to help us. of him, he is always ready to help us. More

Very pleasant atmosphere clean environment . The salesperson Ramon was kind, knowledgeable, and able to answer all my questions. Friendly and a great personality The salesperson Ramon was kind, knowledgeable, and able to answer all my questions. Friendly and a great personality More

The made it very easy to swich out my old lease with a new one new one More

Professional dealership that takes care of you through the process of purchasing a vehicle. Miss Marrone answered all our questions about the car we were interested in and we can recommend her highly to the process of purchasing a vehicle. Miss Marrone answered all our questions about the car we were interested in and we can recommend her highly to work with. More

This is my second time here at Lexus of North Miami and I could not ask for better experience! Maria always goes above and beyond. She is very attentive, very patient and found me the best deal! could not ask for better experience! Maria always goes above and beyond. She is very attentive, very patient and found me the best deal! More

This is my second time here at Lexus of North Miami and it has been a wonderful customer experience. Maria is very attentive, helpful, patient and always listen to my needs. I would recommend her to anyone it has been a wonderful customer experience. Maria is very attentive, helpful, patient and always listen to my needs. I would recommend her to anyone who is looking for a car! More

Gracias María por ayudarme a obtener mi carro , definitivamente la mejor opción , gracias por la oportunidad 🥰 definitivamente la mejor opción , gracias por la oportunidad 🥰 More

Excellent service and attention. Personnel is prompt to assist and take care of your needs Personnel is prompt to assist and take care of your needs More

As with all dealers, they try to scam you and play unending pricing games. Advertised car price as Lexus pre owned certified turns into them trying to add $4000 to the price for the certification but unending pricing games. Advertised car price as Lexus pre owned certified turns into them trying to add $4000 to the price for the certification but then their advertising is misleading. They dont go over every detail, they only answer the questions you ask. They dont provide documentation showing proof of preowned certification. They dont provide a document that tells you what should come with a preowned certified car either (e.g., should get two keys not one). Then the finance guy plays more games and the way the numbers are handled differ each step of the way so there always ends up being a difference in price agreed upon and always in the dealers favor. Why cant there be transparency in the process. Very disappointed and the finance managers have attitudes when you ask questions. Anyone buying from this dealer should have their ducks in order and be ready to walk away in the eleventh hour when the gaming of the customer continues. Love my car but despise the experience. And of course no one from the dealer responds to inquiries about confirming receipt of insurance binder or transfer of title paperwork once you leave and you are left to fight and risk insurance and tag transfer issues due to lack of responsiveness. Lack of professional quality service. More