
Lexus of North Miami
North Miami, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Filter Reviews by Keyword
By Type
Showing 3,274 reviews
Delivery was not good When I picked up car nothing was done . Took car home with the plastic still on floor and on door panels . Plastic still on antenna there is parts in When I picked up car nothing was done . Took car home with the plastic still on floor and on door panels . Plastic still on antenna there is parts in glovebox that was to be put on at dealer still in glove bic More
frendly and courtous Marie is a wonderful sales representative for Lexus of North Miami. She meets you with a bright smile. Marie's customer service skills are at the bes Marie is a wonderful sales representative for Lexus of North Miami. She meets you with a bright smile. Marie's customer service skills are at the best. Marie made the buying process less stressful. Thee approach was with confidence, making it fun with excitement. I would recommend Marie to anyone who is purchasing a vehicle at Lexus of North Miami. Marie was excellent. More
I M SURPRISED HOW IN LEXUS OF NORTH MIAMI TAKE CARE OF ME I WANT TO THANKS ALEX SUAREZ, SEAN KAMAL, AND MABELE, FOR ALL THEIR HELP AND ATTENTION, AND COOLABORATION. ALL MY DEALS WITH LEXUS OF NORTH MIAMI H I WANT TO THANKS ALEX SUAREZ, SEAN KAMAL, AND MABELE, FOR ALL THEIR HELP AND ATTENTION, AND COOLABORATION. ALL MY DEALS WITH LEXUS OF NORTH MIAMI HAS BEEN EVALUATED AND MAKE IT HAPPEN. More
Thank you Harvey was accommodating to my specific needs on this last visit for servicing. On a previous visit I was helped by the manager of second hand cars w Harvey was accommodating to my specific needs on this last visit for servicing. On a previous visit I was helped by the manager of second hand cars who was most friendly, professional and acccommodating. I wish I could remember his name as I would be happy to include it. It is someone who makes a huge difference to your organization. More
Customer Service At It’s Best Maria Morrone at Lexus of North Miami was a pleasure to work with. She was super knowledgeable, friendly, non- pressuring and made the process much mo Maria Morrone at Lexus of North Miami was a pleasure to work with. She was super knowledgeable, friendly, non- pressuring and made the process much more enjoyable than I was anticipating. From the first time I contacted the dealership, they were very responsive and friendly. There were no gimmicks or pressure to get me to look at cars above my price range. I was immediately able to test drive the car that I had called about. She accepted a competing trade-in offer which was a little higher than their trade-in offer without giving me any problems or attitude. It felt like Maria was on my side to help me get the car that I wanted at the best price possible. I wasn’t able to purchase the car on the day that I came in and so when I came in the next day to complete the transaction, Maria had $600 taken off of the original price that we had negotiated on. I have always purchased my cars to CarMax because I did not want to go through fighting with the dealership about price and financing. All of that was avoided with Maria at Lexus of North Miami. The process was very straightforward and easy and only took a few hours from start to finish. I left feeling like I got a great car had a great price. Thank you so much Maria for helping our family out. We really appreciate everything you did for us. I will definitely be back for my next car. More
Very professional throughout. They listen to the customer. Harry Faitelson is the best salesman I have ever worked with. This is the third vehicle I have leased with him. I will continue to work with him. Harry Faitelson is the best salesman I have ever worked with. This is the third vehicle I have leased with him. I will continue to work with him. More
Great service! They were very accommodating. Clean building , many amenities and services offered. Helpful with our dog and were very efficient. Did everything in a They were very accommodating. Clean building , many amenities and services offered. Helpful with our dog and were very efficient. Did everything in a timely manner. More
Great service Benny Zavala service consultant has been very helpful and great service, I had been with other service consultants and he is the best. Thank yo Benny Zavala service consultant has been very helpful and great service, I had been with other service consultants and he is the best. Thank you Benny! More
An Amazing Experience! My experience at Lexus of North Miami not only met my expectations ..it exceeded them! Upon first entering the dealership, I was impressed with the we My experience at Lexus of North Miami not only met my expectations ..it exceeded them! Upon first entering the dealership, I was impressed with the welcoming atmosphere, the array of beautiful vehicles in the showroom, and the friendliness of the front desk staff. From there, Sales Professional Val McKenzie and Finance Professional Qudus Ijelu made the purchase process simply amazing! There were some "bumps" along the way but these two guys were willing and able to get them smoothed out; they were obviously working on my behalf and in my best interest. I have never had such a positive, quick and hassle-free car buying experience before in my life! I left the dealership with a renewed faith in the kindness of strangers, a great big radiant smile of pure joy, and a gorgeous Lexus NX200t! I highly recommend Lexus of North Miami in general, and I especially recommend Val McKenzie and Qudus Ijelus in particular! More
Amazing experience Very happy and please with the customer service from Maria and Nelson. I absolutely love my NX300. Thank you so much for the amazing experience. Very happy and please with the customer service from Maria and Nelson. I absolutely love my NX300. Thank you so much for the amazing experience. More