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Lexus of North Miami
North Miami, FL
3,292 Reviews
Experience the Lexus Lifestyle
Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins.
The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities.
Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers.
At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply.
Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami.
The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 3,292 reviews
July 27, 2017
Great Customer Service Giovanni understood the situation that we were in and we were able to work together to sign a 2 car deal. He made sure at the end of the night that we Giovanni understood the situation that we were in and we were able to work together to sign a 2 car deal. He made sure at the end of the night that we were satisfied with our choice. More
by Vanessa
Employees Worked With
Giovanni Mallea
July 21, 2017
the customer service made the process a Good Experience I'm very please with the customer service I received at Lexus of North Miami in my recent visit , specifically with Rosaly, Carlos, Angel. Stan you d I'm very please with the customer service I received at Lexus of North Miami in my recent visit , specifically with Rosaly, Carlos, Angel. Stan you did a good very good job, you are very easy to work with which always help when you leasing or purchasing a vehicle, Congratulations to you all! More
by EJ
Employees Worked With
Other Employees :
Stan Verbytskyi, Carlo Castillo
July 20, 2017
Alex The Ultimate Salesman! A true professional and an ultimate salesman. Easy to work with and made my car shopping experience an enjoyable one. Thank you Alex! Enjoying my ne A true professional and an ultimate salesman. Easy to work with and made my car shopping experience an enjoyable one. Thank you Alex! Enjoying my new car! More
by Drew
July 19, 2017
Best sales man ever! I really recommend Miguel Thodde as your sales person, if you are looking for a car go with him!!! He will recommend a car based on your needs, he wi I really recommend Miguel Thodde as your sales person, if you are looking for a car go with him!!! He will recommend a car based on your needs, he will not just to sell you a car, He will help you to find the correct one, He is patient, He will listen for anything you ask for!!! Thank you Miguel for all the help you gave us just to find a perfect car. We really appreciate it! More
by Ramses and Osmaira Martinez
Employees Worked With
Miguel Thodde
July 19, 2017
Amazing experience A good friend told me about this Lexus dealership and how he has had only positive experiences with them. Even though the sales person knew I was not A good friend told me about this Lexus dealership and how he has had only positive experiences with them. Even though the sales person knew I was not ready to get into a new lease for a few months, he had me come in to just take a look at a few cars. He did not pressure me and told me to give him a call as soon as I was ready. He even assured me that all prices he quoted me would still be good when I was ready to make a deal. , More
by Dani
Employees Worked With
Wayne Sommer
July 18, 2017
Knowledge & Expertise First time I've had a good experience buying a car. No fear, no anxiety, no stress. Roman was very clear in all of his explanations and answers to my First time I've had a good experience buying a car. No fear, no anxiety, no stress. Roman was very clear in all of his explanations and answers to my questions. He didn't have a hidden agenda (as I often felt when leading a car). The entire process was seamless, precise and I felt I was dealing with an expert in his field. More
by Safe Car, HapPy Mom
July 14, 2017
Excellent premier service 1st Time,Lexus buyer and North Miami Lexus experience was superb, courteous and knowledgeable staff. I was assisted by Qudus & Efrain and they were ve 1st Time,Lexus buyer and North Miami Lexus experience was superb, courteous and knowledgeable staff. I was assisted by Qudus & Efrain and they were very helpful with a great team ambience to make visit super pleasant/resourceful versus other dealers that treat u like a number. Thank You!! More
by L2017
July 12, 2017
Buy your Lexus anyplace but here This is the worst dealership that I have ever dealt with. They cheat you on the purchase. They cheat on the registration. They cheat on everything tha This is the worst dealership that I have ever dealt with. They cheat you on the purchase. They cheat on the registration. They cheat on everything that they can. When you go for service., they agree on a price and then charge more. The cars are good but this place is as dishonest as they come. Buy someplace else. As a result of this dealership I have 4 friends that will no longer buy a Lexus. More
by Peter F
Employees Worked With
Too many to mention
July 10, 2017
Outstanding service My sales person Miguel offered me outstanding service despite the fact it was 10 pm. He stayed with me and thought of every detail. Fought for me to g My sales person Miguel offered me outstanding service despite the fact it was 10 pm. He stayed with me and thought of every detail. Fought for me to get the best price. DEFINITIVELY recommended him. I also appreciated the sincere service Mr. Jonathan from finance offered me. Top notch and no BS. Thank you Lexus of North Miami More
by leslye moreno
Employees Worked With
Miguel Thodde, Jonathon Wirshing
July 10, 2017
Vehicle not available for sale after confirming twice Vehicle for sale on Autotrader, Called and texted Shannon twice to confirm vehicle was on premises and was available for sale. She said the vehicle wo Vehicle for sale on Autotrader, Called and texted Shannon twice to confirm vehicle was on premises and was available for sale. She said the vehicle would be there when I arrived. I set an appointment time. Drove for an hour and when met by sales rep, George said vehicle was not available. Was sent to auction THAT DAY due to "issues with the car that they did not want to have repaired" even though vehicle was under factory warranty. I stated that I called and texted twice to confirm vehicle was available before driving one hour each way. Salesperson says they can get vehicle back from auction, but I would have to purchase the vehicle first, sight unseen, and then they would bring it back. Salesperson tried to "BAIT AND SWITCH" to get me to purchase a different vehicle.Obviously, I declined to purchase a used vehicle without inspecting it first. And the other vehicle was much higher priced. More
by FredM
Employees Worked With
Shannon Sanders, George Zilban
