Lexus of Pembroke Pines

Gus was an excellent service advisor, got my vehicle in and out in a timely manner. Vehicle was clean and ready to go after paying the invoice. and out in a timely manner. Vehicle was clean and ready to go after paying the invoice. More

This is the second time I buy a vehicle from here. We even drove all the way from Sanford because we love them so much. Alexander Guevara is the best!! He always takes care of us and helps us stay within even drove all the way from Sanford because we love them so much. Alexander Guevara is the best!! He always takes care of us and helps us stay within the numbers to give us the best deals. They are great with inventory and the process is always smooth and quick. Reinaldo was our finance manager and he was amazing. Explaining everything simple to understand to make the signing process simple. Thank you so much Lexus of Pembroke Pines!! Always a pleasure doing business with you guys. More

I was never able to sit in the car before I purchased it, let alone test drive it. The excuse was unavailable keys. There were no similar cars to view or try. I am not a young woman and they took advantage let alone test drive it. The excuse was unavailable keys. There were no similar cars to view or try. I am not a young woman and they took advantage of me by selling me a car that I have difficulty getting into. Once they took my money, it took 12 days to deliver the car. Within a day, I realized the car was wrong for me, but the salesman got his commission, so that is all that matters. More

I have been with lexus for 8 years now and I have had great experiences always and will continue to use them and send in friends and family. Love lexus great experiences always and will continue to use them and send in friends and family. Love lexus More

My mother and I have always had a lovely experience at Lexus until our recent appointment on 12/27/2021. While attempting to have our cars appraised and work out a new lease we were continuously interrupt Lexus until our recent appointment on 12/27/2021. While attempting to have our cars appraised and work out a new lease we were continuously interrupted by Andre Armani's outbursts in his office. Never in my life have I experienced such unprofessionalism and lack of respect for those who work with him and potential customers in the building (yes, his screaming was loud enough to be heard from all areas of the building). The influx of profanity that was shouted from his office was disgusting. If this had been my first time at Lexus I would have terminated my future Lease. However, due to Gaetano and Effrin and their kindness my mother and I decided to stay. I'm not sure how Lexus is running their business but with someone like Mr. Armani as their General Sales Manager it cannot be well. Perhaps leading with kindness and courage should be taught rather than leading with fear. It was a revolting experience and one I will not be experiencing again. More

Lexus of Pembroke Pines provides great service, great people, an great combination. Can not beat that! people, an great combination. Can not beat that! More

Great experience, Mikhail K was amazing, he worked with us to get us the best price and got us out quick! us to get us the best price and got us out quick! More

I am very please with the purchased of my car (IT IS MY UNIVERSITY GRADUATION GIFT) , but the costumer service post sale is very bad. The sales manager made me feel like a was a stupid person. His poor exa UNIVERSITY GRADUATION GIFT) , but the costumer service post sale is very bad. The sales manager made me feel like a was a stupid person. His poor examples about business are POINTLESS. He does not care about costumer service and AS A SALE MANAGER SHOULD TREAT people in better ways. More

Great service! They sent a reminder the day before the service and the personnel was very friendly. service and the personnel was very friendly. More

Very Professional great service, even thought the dealership was a little shade since i pu at deposit off 500 to hold a car. i guess I can't blame them since another dearlership did not honer the dea dealership was a little shade since i pu at deposit off 500 to hold a car. i guess I can't blame them since another dearlership did not honer the deal.., Nathan Behrent got me f350 sport He got me a good price. More