Lexus of Pembroke Pines

I am very please with the purchased of my car (IT IS MY UNIVERSITY GRADUATION GIFT) , but the costumer service post sale is very bad. The sales manager made me feel like a was a stupid person. His poor exa UNIVERSITY GRADUATION GIFT) , but the costumer service post sale is very bad. The sales manager made me feel like a was a stupid person. His poor examples about business are POINTLESS. He does not care about costumer service and AS A SALE MANAGER SHOULD TREAT people in better ways. More

Great service! They sent a reminder the day before the service and the personnel was very friendly. service and the personnel was very friendly. More

Very Professional great service, even thought the dealership was a little shade since i pu at deposit off 500 to hold a car. i guess I can't blame them since another dearlership did not honer the dea dealership was a little shade since i pu at deposit off 500 to hold a car. i guess I can't blame them since another dearlership did not honer the deal.., Nathan Behrent got me f350 sport He got me a good price. More

I have been with lexus for 8 years now and I have had great experiences always and will continue to use them and send in friends and family. Love lexus great experiences always and will continue to use them and send in friends and family. Love lexus More

My mother and I have always had a lovely experience at Lexus until our recent appointment on 12/27/2021. While attempting to have our cars appraised and work out a new lease we were continuously interrupt Lexus until our recent appointment on 12/27/2021. While attempting to have our cars appraised and work out a new lease we were continuously interrupted by Andre Armani's outbursts in his office. Never in my life have I experienced such unprofessionalism and lack of respect for those who work with him and potential customers in the building (yes, his screaming was loud enough to be heard from all areas of the building). The influx of profanity that was shouted from his office was disgusting. If this had been my first time at Lexus I would have terminated my future Lease. However, due to Gaetano and Effrin and their kindness my mother and I decided to stay. I'm not sure how Lexus is running their business but with someone like Mr. Armani as their General Sales Manager it cannot be well. Perhaps leading with kindness and courage should be taught rather than leading with fear. It was a revolting experience and one I will not be experiencing again. More

Excellent dealership, I have purchased several vehicles from this location and they treat me with respect each time. from this location and they treat me with respect each time. More

Great experience, Mikhail K was amazing, he worked with us to get us the best price and got us out quick! us to get us the best price and got us out quick! More

On 12/26/21 I asked for a refund on my $500 deposit. The On 12/26/21 I asked for a refund on my $500 deposit. The next day I asked again for the deposit and the pressure of buying the vehicle persisted. On 12/26/21 I asked for a refund on my $500 deposit. The next day I asked again for the deposit and the pressure of buying the vehicle persisted. On 12/29 I asked again for my $500.00 deposit And Nicholas says that he is out with COVID, meanwhile is replying To my text messages, but never gave a heads up that he had COVID. What a way to care about customers!! More

Super fast and good service!! Cordial customer service and the cashier, available to help immediately. and the cashier, available to help immediately. More

Nice attention and willingness to help and clarify questions. I thank Mario Padrón and Lorena Ortiz as well as Andres the finance manage and Sal the sales manager. I have pending to take the car to s questions. I thank Mario Padrón and Lorena Ortiz as well as Andres the finance manage and Sal the sales manager. I have pending to take the car to service since the trunk door does not have the automatic function enabled. I cannot operate it with the remote control. More