Lexus of Pembroke Pines

Rod was very helpful and professional. He took the time to go over the service list of the car that was already inspected and reviewed the list with his team. to go over the service list of the car that was already inspected and reviewed the list with his team. More

Very pleased with the service, courtesy, and waiting area. The employees are excellent and CoVID-19 standards are observed thoroughly. I’m glad to be in the Lexus of Pines family. Thank you 🙏 area. The employees are excellent and CoVID-19 standards are observed thoroughly. I’m glad to be in the Lexus of Pines family. Thank you 🙏 More

Jeremy is an awesome service advisor. Great customer service skills and very knowledgeable. I choose to come to Lexus of Pembroke Pines because I can trust that the work will be done efficiently and as service skills and very knowledgeable. I choose to come to Lexus of Pembroke Pines because I can trust that the work will be done efficiently and as quickly as possible. More

My service consultant was truly amazing!! One of the best guys there Jose Amaro! He is the only reason I continue to stay with Lexus!! Other than that my experience was terrible my car completely shut off an guys there Jose Amaro! He is the only reason I continue to stay with Lexus!! Other than that my experience was terrible my car completely shut off and had to get my car towed yet again the 2nd time in 4mths for engine problems!! Was given a loaner car the next day was called my car was ready. Was kind of spectacle on picking it up because it was to fast in in my opinion, when I received the car they gave me some BS about the battery was low firewire. Whatever that’s suppose to mean. (Obviously didn’t fix the problem) When I picked the car up later that day the check engine light was back on!!! Now I’m extremely livid!! Took my car back the next day service department was nice about it like always & Jose always goes out his way to make sure I’m truly taking care of . But the mechanic part is unacceptable. Once my lease is over I will be leaving Lexus.. I’ve had 3 brand new cars from Lexus and 2/3 had serious mechanical issue... More

Thank you Jose. I appreciate your help and kindness. I enjoy working with you. Thank you Jose. I appreciate your help and kindness. I enjoy working with you. Thank you Jose. I appreciate your help and kin enjoy working with you. Thank you Jose. I appreciate your help and kindness. I enjoy working with you. Thank you Jose. I appreciate your help and kindness. I enjoy working with you. More

John is the best service adviser, he’s an asset to your company . He was able to smooth a difficult situation , making it look natural. He’s friendly and should be given a leadership role in training some company . He was able to smooth a difficult situation , making it look natural. He’s friendly and should be given a leadership role in training some of the service advisors you have More

Excellent service, our salesman Rafael was very professional. He explained all of our options clearly and patiently. The finance dept. rep was also really nice. professional. He explained all of our options clearly and patiently. The finance dept. rep was also really nice. More

The best deeler in Florida!! Muy buen servicio, e el mejor trato posible y muy profesionales!! Lo recomendaré a todos mis amigos y conocidos siempre mejor trato posible y muy profesionales!! Lo recomendaré a todos mis amigos y conocidos siempre More

I was very pleased with the follow up we had after our first visit, which resulted in the purchase of our new RX350. Thank you first visit, which resulted in the purchase of our new RX350. Thank you More

Should provide all information upfront to avoid unpleasant surprises of extra payments. Should provide all information upfront to avoid unpleasant surprises of extra payments. Ensure to provide c unpleasant surprises of extra payments. Should provide all information upfront to avoid unpleasant surprises of extra payments. Ensure to provide customers with all items and information that they neta de expect from dealer during purchase More