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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,610 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,610 reviews

January 24, 2021

Dealership has a great staff who are always helpful. I've never had a bad experience. All of the service advisors I've experienced have been professional. More

by housenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Rust
Jan 25, 2021 -

Lexus of Pembroke Pines responded

It means a lot to hear that you've received consistently excellent service from our Lexus of Pembroke Pines team. Thank you for trusting us with all of your auto needs! We look forward to your next visit with us.

January 24, 2021

Friendly and very professional services, I highly recommend this dealer. Im soo happy to do business with them. The staff are vey motivated and helpful. More

by ZIRIS64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Guevara
Jan 25, 2021 -

Lexus of Pembroke Pines responded

Thank you for taking the time to share! We appreciate your business and are thrilled to hear that you are so confident in the Lexus of Pembroke Pines team to get the job done. Drive safely, and we hope to see you back next time!

January 24, 2021

John Steigele helped me and he was so so friendly and knowledgeable. I love the Lexus in Pembroke. They are always warm, welcoming and professional. More

by yimail44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zee Hanif
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Lexus of Pembroke Pines responded

Thank you for taking the time to review us! We are proud to have earned your business and happy to hear that you are so confident in John and the Lexus of Pembroke Pines team. Drive safely, and we hope to work with you again down the road!

January 24, 2021

Service was fast and friendly. My car was returned to me washed and cleaned. Everybody I had contact with observed Covid19 protocol.very satisfied with the dealership More

by EMANSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Marsala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlo Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Lexus of Pembroke Pines responded

Thank you for taking the time to review us! We appreciate the great feedback and are thrilled to hear that the Lexus of Pembroke Pines team earned your five-stars. Drive safely, and we hope to see you back next time!

January 24, 2021

The service was excellent and my car was ready very fast. They made a good job in my car. Thank you Lexus of Pembroke Pines More

by Lilitocastroe
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Lexus of Pembroke Pines responded

It's our pleasure to assist with your auto service needs! Thank you very much for taking time out of your day to share this feedback and rate Lexus of Pembroke Pines five stars.

January 24, 2021

As usual amazing service on my car and customer service Jamie always goes above and beyond So happy I chose Alexis can’t wait for my lease to be up so I can get another one More

by GUY8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Lexus of Pembroke Pines responded

For you to say that you can depend on Jamie to go "above and beyond" to assist you makes our day. Thank you so much for being a loyal Lexus of Pembroke Pines customer! We look forward to our continued relationship.

January 24, 2021

Sales person is quite knowledgeable and really understands the consumer. Your financial advisor is excellent. He knows the business very well. Very courteous and patient his explanations are super More

by Mic207eh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Ensey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Lexus of Pembroke Pines responded

Thank you for the kind review! We appreciate your business and are thrilled to hear that the Lexus of Pembroke Pines team delivered such a successful purchase experience. Congratulations on your new vehicle, and we hope to work with you again down the road!

January 24, 2021

Not sure what his official total is but the name of the gentleman helping me out was Sebastian. I’ve worked in customer service for over 15 years. So I can’t even express what a breath of fresh air it was More

by driy79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian
Jan 25, 2021 -

Lexus of Pembroke Pines responded

David - It really means a lot to hear that Sebastian's service stood out to you. Thank you so much for taking the time to commend him and share this wonderful feedback! For all your future auto service needs, we look forward to seeing you at Lexus of Pembroke Pines.

January 24, 2021

Great service was provided at this location. The location was very clean and good when it came to getting my car done. They were also very cautious on keeping COVID-19 social distancing protocols More

by sabrinagomez04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre
Jan 25, 2021 -

Lexus of Pembroke Pines responded

Sabrina - What excellent feedback! It's great to hear that you felt safe and comfortable during your time at our dealership. Thank you from everyone at Lexus of Pembroke Pines!

January 24, 2021

Excellent work. Kept me me informed on all events happening in the process of my vehicle. Explained all the problems and the cost of the service. More

by Fsu1983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Lexus of Pembroke Pines responded

Thank you very much for trusting your vehicle with Lexus of Pembroke Pines! We are so happy to hear that you are satisfied with our service. For all your future auto needs, we will be here to help.

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