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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,724 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,724 reviews

December 31, 2020

He comprado en este dealer 3 autos y siempre el servicio ha Sido excelente. En esta oportunidad, aunque no había hecho cita, igualmente fui atendido cordialmente, en especial por John; que me con mucho pro More

by MEJIASROGELIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Steigele
Dec 31, 2020 -

Lexus of Pembroke Pines responded

Muchísimas gracias por la excelente reseña! Apreciamos sus palabras amables a cerca de su experiencia trabajando con John y estamos muy agradecidos por haber ganado su negocio de nuevo. Nos vemos aquí en Lexus of Pembroke Pines la próxima vez!

December 31, 2020

The best dealer ever.excelent customer service.very professional.take care a customer like a family. Restrooms,cafeteria ,waiting areas all places are very clean More

by mileyvisfuentes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zee Hanif
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gaetano Costantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2020 -

Lexus of Pembroke Pines responded

Thank you so much for your wonderful review of Lexus of Pembroke Pines! We are grateful to have you as a customer.

December 31, 2020

Great pick up and drop off service. They even met me at a different location in Pompano where I was shopping to drop back my car . Thanks Lexus! More

by VANESSANOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis- drop off driver was amazing
Dec 31, 2020 -

Lexus of Pembroke Pines responded

Thanks for the stellar review! We are happy to hear that our team went above and beyond to ensure that you left Lexus of Pembroke Pines as a happy customer. Happy New Year!

December 31, 2020

Was very satisfied with service and Jeremy my sales associate was extremely professional. Prices are high for work done on my 2007 Lexus350 .keep me updated! More

by lindab112340
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Lexus of Pembroke Pines responded

Hi Linda - We are grateful for your business as well as your feedback. I'm sorry to hear that you aren't satisfied with our prices, and I apologize if we were at all unclear. I would be glad to speak with you about this directly, so don't hesitate to give me a call. Thank you, Osiris Barcelo - Service Manager - (954) 443-2332

December 31, 2020

Excellent customer service. My previous Lexus experience was in West Kendall. I must say that my experience with Lexus of Pembroke Pines exceeded my expectations. More

by Grace-fernandez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Monivis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2020 -

Lexus of Pembroke Pines responded

Grace, we are delighted to hear that our team exceeded your expectations! Thank you for choosing Lexus of Pembroke Pines and being such a great customer.

December 31, 2020

Marven was amazing. He always very professional and courteous to all of this clients. He always makes me and my family feel at home every time we walk into Lexus of Pembroke Pines. The selection of veh More

by KEVINSU826
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Marven St. Jean
Dec 31, 2020 -

Lexus of Pembroke Pines responded

Thank you, Kevin! We're proud of our wonderful team here at Lexus of Pembroke Pines and we truly appreciate you taking the time to share this generous feedback about Marven. It's our privilege to assist you and we're honored to have you as part of our Lexus family!

December 31, 2020

Persistently amazing! Erik did all he could and more to keep me as a customer. In the end die to his diligence, we closed that week! More

by RGUGLIELMO73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Estrella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Lexus of Pembroke Pines responded

It is wonderful to hear that Erik went above and beyond to ensure a great customer experience and a successful purchase. Thank you for giving Lexus of Pembroke Pines your business and taking the time to share your positive feedback. Have a wonderful day!

December 30, 2020

Melissa is the service department representative and she provided excellent service. The collision management is excellent as well and stands by their service. They try to exceed expectations. More

by msantama9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa 5 stars
Dec 31, 2020 -

Lexus of Pembroke Pines responded

Thank you for the review! We are so glad Melissa and our team took such good care of you here at Lexus of Pembroke Pines, and we will be sure to pass along your kind words. If you ever need anything else, don't hesitate to come back and see us again!

December 30, 2020

Isidro Garcia is exemplary. Excellent customer service. Friendly, knowledgable, professional, funny, made the service experience a pleasure. May all of you at Lexus have a Happy New Year! More

by Marbetan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isidro Garcia
Dec 31, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! We are so glad Isidro took such good care of you here at Lexus of Pembroke Pines, and we will be sure to pass along your kind words. If you ever need anything else, don't hesitate to come back and see us again! Happy New Year!

December 30, 2020

Great Experience with the salesman and credit manager. Lots of inventory to choose from. Very helpful salesman went over the options in the car and answer every question. More

by oldetowne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Guevara
Dec 31, 2020 -

Lexus of Pembroke Pines responded

It is gratifying to hear that our team delivered a five-star experience! Thank you for working with Lexus of Pembroke Pines and taking the time to share your positive feedback. Happy New Year!

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