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Lexus of Pembroke Pines
Pembroke Pines, FL
16,512 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running!
Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 16,512 reviews
November 25, 2020
Excellent service, as always.This is the third car we Excellent service, as always. This is the third car we purchased with Tom, he is truly the best. He always takes really good care of us and gets us t Excellent service, as always. This is the third car we purchased with Tom, he is truly the best. He always takes really good care of us and gets us the best deals. Always exceeding expectations. More
by SAMANTHA MARTINEZ
Verified Customer
November 25, 2020
This is my 11th car from Lexus of Pembroke Pines and I am so thrilled and happy with the service I received from Frank Marsala, Reginald King, Yucel Genc. They are all extremely professional and take the tim so thrilled and happy with the service I received from Frank Marsala, Reginald King, Yucel Genc. They are all extremely professional and take the time to make sure they meet all of your needs. So thankful and grateful for everything . More
by BOCALISA
Employees Worked With
Frank Marsala, Reggie King, Yucel Genc
November 25, 2020
Jose was professional and very understanding to the limitation of the customer. I will come back for service. Excelente service care. Thanks. Thanks Thanks Thanks limitation of the customer. I will come back for service. Excelente service care. Thanks. Thanks Thanks Thanks More
by Manuelteixeira412@gmail.com
Employees Worked With
Jose
November 25, 2020
Dealership is clean. The service provided by Carlos Perez was excellent as always. I recommend this dealership any time and day. Also recommend Carlos Perez. was excellent as always. I recommend this dealership any time and day. Also recommend Carlos Perez. More
by JACKIE G
Employees Worked With
Carlos Perez
November 24, 2020
Rafael provided excellent customer service. Great Rafael provided excellent customer service. Great job !!!!!!!!!!! One word Two words 3 4 5 6 7 8 9 10 11 12 13 14 15 Rafael provided excellent customer service. Great job !!!!!!!!!!! One word Two words 3 4 5 6 7 8 9 10 11 12 13 14 15 1 More
by CDV98
Employees Worked With
November 24, 2020
Very professional, friendly, and knowledgeable staff. Best dealership in the area. There is nothing else to say. I am pretty satisfied with my buying experience. Best dealership in the area. There is nothing else to say. I am pretty satisfied with my buying experience. More
by Alex
Employees Worked With
November 23, 2020
My service was quick and my service advisor was Melissa and she was very attentive. Melissa make sure your vehicle is taken care of in a timely manner. and she was very attentive. Melissa make sure your vehicle is taken care of in a timely manner. More
by GMONEYJAY
Employees Worked With
Melissa
November 23, 2020
Most unpleasant buying experience of my life. And it got worse when I read what the dealership added into our contract AFTER we agreed on a price. They charged $799 for "Document Fee" $181 in DMV fees, inc worse when I read what the dealership added into our contract AFTER we agreed on a price. They charged $799 for "Document Fee" $181 in DMV fees, including the title, registration, and plate fees , then turns around and charges those fees again in the final contract. Then adds another $499 in "Electronic Filing Fee". This whole process took 6.5 hours. Not only will I NEVER buy from this dealer, I will NEVER buy a Lexus, when they have their dealers being this shady in my opinion. They slid a bunch of additional fees in after the deal and the topper, is it is going to cost $350 to NOT buy another xxx Lexus. It took 3 hours to work out a deal, then an additional 3.5 hours to finally sign the deal. By then, we were sick (Physically and needed to leave). I should have walked out What a excruciating painful experience. NEVER AGAIN. More
by Gelow
Employees Worked With
November 23, 2020
5 Star Service. Richard Monivis was excellent and a pleasure to do business with. Highly recommended to anyone looking for a Lexus. Thank you Richard pleasure to do business with. Highly recommended to anyone looking for a Lexus. Thank you Richard More
by CJ
Employees Worked With
