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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,796 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,796 reviews

June 05, 2024

Ms. Francesca Costantino was very helpful, professional and met our needs. Overall, the service was excellent. More

by malorym4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francesca Costantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Lexus of Pembroke Pines responded

Thank you for the positive feedback! We're delighted to hear that Francesca provided excellent service and met your needs at Lexus of Pembroke Pines. We appreciate your support!

June 05, 2024

Exceptional service, expert guidance and smooth transaction. Grateful for Boris Argudin and Alejandro Font at Lexus of Pembroke Pines in my Lexus NX250 purchase. More

by Taishapimentel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Boris Argudin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Font Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Lexus of Pembroke Pines responded

Taisha, we're delighted to hear that Boris and Alejandro provided exceptional service during your Lexus NX 250 purchase at Lexus of Pembroke Pines. Enjoy the new ride!

June 05, 2024

If Richard was not the consultant I would probably go else where to buy a Lexus Rickard knowledgeable , helpful More

by Willdesign4u
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Monivis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Lexus of Pembroke Pines responded

It's great to hear that Richard made a positive impact on your experience. We appreciate your feedback and are glad he could assist you effectively. If there's anything else we can do for you, please feel free to reach out. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

June 05, 2024

Amazing job, glad I chose Lexus. Every service visit is a wonderful experience. I do feel a little more hiring should take places in the service department to avoid longer waits. More

by 738COLLECTIONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Lexus of Pembroke Pines responded

Thank you for your feedback! We're delighted to hear that you've had wonderful experiences with Lexus of Pembroke Pines. We appreciate your suggestion regarding the service department and will take it into consideration.

June 05, 2024

Great group of guys and gals to work with at this company. We love Dealership. More

by HAZO123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Garcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alon Rapoport
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daryl
Jun 05, 2024 -

Lexus of Pembroke Pines responded

Thank you for the kind review. We look forward to seeing you again at Lexus of Pembroke Pines!

June 04, 2024

My experience at Lexus with my sales person Sammy and my finance manager were 100% excellent. I look forward to doing business with them again. they made everything simple and easy and smooth transition. Th More

by ITHIERPETER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammy Libraty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sammy
Jun 05, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that Sammy and our finance manager made your experience at Lexus of Pembroke Pines excellent. We look forward to assisting you again in the future!

June 04, 2024

Always had a good experience but my last service was terrible! Tried to call and make an appointment for new tires, and couldn't get a live person to make an appointment, ended up going online to sched More

by Annette Matovelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff
Jun 10, 2024 -

Lexus of Pembroke Pines responded

Annette, I'm sorry to hear about your recent experience. It sounds like we dropped the ball on clear communication and accommodating service during your visit, which is not reflective of our typical standards. Please reach out when directly so I can ensure your questions are adequately answered and all outstanding concerns are addressed. Thank you, Osiris Barcelo - Service Manager - (954) 443-2332

June 04, 2024

Great service ! The staff is very professional and very friendly they go out of their way to assist you in your Lexus needs. More

by DRILOU1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yomar Contreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Lexus of Pembroke Pines responded

Thank you for the kind words! We're delighted to hear that our team at Lexus of Pembroke Pines provided professional and friendly service. We appreciate your support and look forward to assisting with any future needs!

June 04, 2024

This is our third car now leased with Lexus of Pembroke Pines and evry time has been an absolute pleasure experience. Patrick Hew is the best and would never buy from anyone else. Great service! More

by RANDYSOLARES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Hew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that Patrick and the team at Lexus of Pembroke Pines have consistently provided you with a great leasing experience. Thank you for your continued trust and support! Enjoy your new car!

June 04, 2024

Everyone was helpful, especially the sales person and the finance person. My only issue was the long process with paperwork. More

by rkaren553
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammy Libraty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Lexus of Pembroke Pines responded

Thank you for your feedback! We're glad to hear our team at Lexus of Pembroke Pines was helpful, though we apologize for the lengthy paperwork process. We'll work on improving this aspect and appreciate your patience. Enjoy your new vehicle!

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