Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Lexus of Pembroke Pines

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.6
16,525 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
Contact Dealership
View Awards

16150 Pines Boulevard

Pembroke Pines, FL

33027

Directions

By Type

Showing 16,525 reviews

January 05, 2024

Jeff was very kind and helpful. I really appreciated everyone for being so kind and helpful. More

by onesherlock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Report | Print
Jan 05, 2024 -

Lexus of Pembroke Pines responded

We are so glad to hear that Jeff and the Lexus of Pembroke Pines team were kind and helpful! Thanks for the five-star review and for making our day.

January 05, 2024

Good service, thank you very much for everything ,always great service and great customer service and great support More

by normi_21
Recommend Dealer
Yes
Employees Worked With
Juan correa
Report | Print
Jan 07, 2024 -

Lexus of Pembroke Pines responded

We're delighted to know you had a great experience with our team at Lexus of Pembroke Pines. We strive for excellent service and customer support, so your feedback is much appreciated!

January 05, 2024

The 5,000 mile regularly scheduled maintenance service I received for my 2023 NX 250 was needed. More

by ericka_collins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
Report | Print
Jan 07, 2024 -

Lexus of Pembroke Pines responded

Ericka, thank you for leaving Lexus of Pembroke Pines a five-star review! We are so glad that your 5,000-mile checkup went smoothly. See you next time!

January 05, 2024

Outstanding experience with Andres Vergara and Alex Whitman! I was in the market for other brands, but as soon I did a test drive and checked the car design details, I was sold! Love the new NX 350, More

by Lucia Mingo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Whitmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Vergara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gemma
Report | Print
Jan 07, 2024 -

Lexus of Pembroke Pines responded

Lucia, we're delighted to know that Andres and Alex provided an outstanding experience at Lexus of Pembroke Pines. We hope you continue enjoying your new Lexus NX 350 and all its cool features!

January 05, 2024

Terrible experience, I expected better going to a dealership. Customer service was the lowest yet. Would not wish my experience on anyone. More than one person was disrespectful and mean. The workers More

by Nickeisha Bailey-Sullivan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Frank Marsala
2.0
This rating includes all reviews, with more weight given to recent reviews.
John Wirshing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hidalgo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dulce Perez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrell, the worst person I’ve met, very rude
Report | Print
Jan 07, 2024 -

Lexus of Pembroke Pines responded

Nickeisha, I'm sorry to hear about your experience. We strive for the highest level of customer service and it's clear we fell short during your visit. Your feedback is valuable as it helps us improve our services. If you're open to discussing this further, please reach out at your earliest convenience so we can work towards a resolution together. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

January 05, 2024

Good costumer service. Best prices. Highly recommended. Easy transaction. I am happy with my car. More

by YOLIVERAMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaetano Costantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 05, 2024 -

Lexus of Pembroke Pines responded

Happy customers make us happy! Thanks for recommending Lexus of Pembroke Pines. Safe travels!

January 05, 2024

Aaron was amazing! I had already had a bad experience at 2 other Lexus dealers, but he made the experience so easy and smooth. He got me the deal that I wanted with no More

by Darlinparada
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 05, 2024 -

Lexus of Pembroke Pines responded

Darlin, we're happy to hear that Aaron and our team at Lexus of Pembroke Pines were able to turn your experience around. We strive for smooth transactions and stress-free processes. Thanks for choosing us!

January 04, 2024

They went above and beyond to make this deal work ! Amed my salesman was awesome !! More

by RONALDPOLESKI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amed Rordiguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 04, 2024 -

Lexus of Pembroke Pines responded

Congrats on your new ride, Ronald! The Lexus of Pembroke Pines team is so glad that Amed went the extra mile, and that you are happy with your new vehicle. Safe travels!

January 04, 2024

When I get my car after service back,’the right side door get dented, so sad More

by EDISONZHENG1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know who
Report | Print
Jan 10, 2024 -

Lexus of Pembroke Pines responded

Edison - We expect more than a 1-star experience for our customers and I am sorry to see we let you down. I'd like the chance to make this right. Would you please contact me when you have a chance so that I can try to help? Thank you, Osiris Barcelo - Service Manager - (954) 443-2332

January 04, 2024

It was a great experience overall. I would recommend the dealership. Thank you for all your help. More

by homes2you
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michele Alter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 04, 2024 -

Lexus of Pembroke Pines responded

Thank you for the review! We hope to see you again at Lexus of Pembroke Pines!

1
...
401
402
403
...
1653