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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,744 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,744 reviews

January 26, 2024

My service experience went smoothly from beginning to end. My service advisor, Andre Rust keeps me updated on all services needed for my vehicle. More

by Tan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Rust
Jan 26, 2024 -

Lexus of Pembroke Pines responded

We're delighted to know your service experience was smooth from start to finish! Andre and the rest of our team at Lexus of Pembroke Pines always strive for top-notch customer care. Thanks for sharing this positive feedback with us!

January 25, 2024

I found that they are very fast and efficient. I was greeted immediately and they were very responsive. More

by SAMWILKINS233
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lorena Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Lexus of Pembroke Pines responded

Sam, we're glad to know you enjoyed an efficient service experience at Lexus of Pembroke Pines! Thanks especially for highlighting our responsive team, we appreciate it. Safe travels in your new vehicle!

January 25, 2024

My experience at Lexus Of Pembroke Pines with Mr. Israel Rigaud was amazing! I went in with anxiety lol and I left feeling pleased and relieved. Israel is very knowledgeable, respectful, patient, rel More

by Lexus Hollingsworth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Israel Rigaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Lexus of Pembroke Pines responded

We're delighted to know that your experience with Israel at Lexus of Pembroke Pines was a positive one! It's especially great to hear that he could make the process so smooth and easy for you. We appreciate your recommendation, and we'll be sure to pass along your kind words. Safe travels in your new Lexus!

January 25, 2024

Andres did a great job. The car was serviced during the time he said. Loaner was ready and is the reason we continue to buy Lexus vehicles. More

by CONNITIROTTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Guitierrez
Jan 26, 2024 -

Lexus of Pembroke Pines responded

We're glad to know that Andres and our team at Lexus of Pembroke Pines provided you with a great service experience! Your continued support means the world to us. Enjoy your Lexus vehicles!

January 25, 2024

From the beginning, Lexus of Pembroke Pines treated me with the utmost courtesy. Erik was friendly and knowledgeable. I wasn't 100% prepared to purchase my dream car, but Erik negotiated terms that I coul More

by April
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Estrella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2024 -

Lexus of Pembroke Pines responded

We're so glad to know that our team at Lexus of Pembroke Pines could help make your dream car a reality! It's wonderful to read about Erik and Jorge providing you with excellent service. Enjoy every moment in your new IS 350, it sounds like it was worth the wait!

January 25, 2024

Julio is a pleasure to work with. He is attentive, warm, and genuine. In no way a "pushy salesman" and he has great in depth knowledge of the whole Lexus line. I look forward to my ne More

by Ajam0521
Recommend Dealer
Yes
Employees Worked With
Julio Arango
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2024 -

Lexus of Pembroke Pines responded

We're delighted to know that Julio provided a great experience for you at Lexus of Pembroke Pines! His expertise and welcoming assistance are indeed valuable assets. We look forward to assisting you again in the future!

January 25, 2024

Altho it is being renovated and the elevator in the garage was out of aervice, the experience was very good. Quick and efficient. More

by THPOSITANO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Hew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rohan Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moez
Jan 25, 2024 -

Lexus of Pembroke Pines responded

We're glad to know you had a positive experience despite the ongoing renovations at Lexus of Pembroke Pines! Thanks for your understanding and patience — we appreciate it!

January 25, 2024

Had a wonderful experience with Julio this past weekend. This is my 4th Lexus in a row and my experience with Julio and Lexus of Pembroke Pines has been my best so far. Julio was very attentive, timely, and More

by Lev Klaynberg
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Julio Arango
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2024 -

Lexus of Pembroke Pines responded

Lev, we're delighted to know that Julio and our team at Lexus of Pembroke Pines provided you with an excellent experience! It's great to have loyal customers like you. We look forward to assisting you again when it's time for your next Lexus!

January 25, 2024

Darren and Luis at Lexus Pembroke Pines are truly the best. Over the years they have demonstrated outstanding customer service, patiently answering every question and ensuring a truly enjoyable experienc More

by laurenbrogna26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Llorens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Lusane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2024 -

Lexus of Pembroke Pines responded

Lauren, it's great to know that Darren and Luis have consistently provided you with outstanding service at Lexus of Pembroke Pines. We're glad the process was smooth for you and we appreciate your recommendation! Enjoy your new ride!

January 25, 2024

Andre is great—he’s been taking care of my RC 350 and me for years More

by DOCORJEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Rust
Jan 25, 2024 -

Lexus of Pembroke Pines responded

We really appreciate your kind words about Andre! Thank you for choosing Lexus of Pembroke Pines and for sharing your experience. Drive safely until we see you again!

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