Lexus of Pembroke Pines

Worst service ever. Girls who are working at the cashier are rude, the person who took my car was lying that the line from car wash is too long that’s why it took 3.5 ho Girls who are working at the cashier are rude, the person who took my car was lying that the line from car wash is too long that’s why it took 3.5 hours instead 2 hours, and when finally I get my car back it was even more dirtier than before. More

Great x15 Admirable,Amazing,Astonishing, Awesome,Brillant, Brobdingnagian, Masterful, Skillful,proficient, Effective,,adept,capable and done Awesome,Brillant, Brobdingnagian, Masterful, Skillful,proficient, Effective,,adept,capable and done More

This was Great and quick service. Appreciated the communication and assistance. Was pleased with the service Appreciated the communication and assistance. Was pleased with the service More

We were fortunate to get the right salesperson in Alon and the right price to get the deal done and the right price to get the deal done More

10/10 customer service! Rohan, Lorena and Mikhail are very awesome and helpful! made my purchase hassle free! Couldn’t be happier with my new Lexus which arrived sooner than Rohan, Lorena and Mikhail are very awesome and helpful! made my purchase hassle free! Couldn’t be happier with my new Lexus which arrived sooner than I had expected! Awesome experience. Everything went smooth! More

Andres is friendly, courteous and knowledgable. I was pleased with my leasing experience and am happing with my new car. I was pleased with my leasing experience and am happing with my new car. More

I bought my car at this location and it was my preferred location but over the years the quality of service seems to have gone down. I came in because my car has been making a slight noise whenever I go location but over the years the quality of service seems to have gone down. I came in because my car has been making a slight noise whenever I go over bumps. I bought this car brand new 5 years ago and have done everything in my power to keep it in great condition, boasting only 50k miles at the time I brought it in. I was charged $240 just for them to take a look at my car and notify me via text 2 hours later that my entire steering column assembly needed to be replaced because it was worn internally and the repair would cost $3000. This didn't sound right to me, how does my entire steering column assembly need to be replaced after only 50k miles? But, it's not like there was anyone I could speak to directly about concerns because the only text option I had was to say yes or no to the repair. When I asked what the dangers of holding out on this repair would be and if it was a dire situation the response I got was "The noise will get worse over time" So I'm paying $3k to prevent the noise from getting worse? what does that even mean? Mind you, I've taken my car to their maintenance twice before this and this issue never came up in any of their inspections. I will be looking for a second opinion. More

Great Service Dept. It is a bit of a wait even with appointment but overall good It is a bit of a wait even with appointment but overall good More

Alejandro provided an excellent service. He helped me with all my concerns and finally I got what I wanted! Thank you!! He helped me with all my concerns and finally I got what I wanted! Thank you!! More

I love the location and most of all Nicholas as a salesman! I had a great experience with Nicholas. salesman! I had a great experience with Nicholas. More