Lexus of Pembroke Pines

Alon was great and made sure we were satisfied with our purchase despite some inconveniences. purchase despite some inconveniences. More

Very kind people, everyone in this dealership is very knowledgeable regarding the Lexus lineup. They all try to help and are very kind, especial Miguel Hernandez, he helped get my second Lexus while gett knowledgeable regarding the Lexus lineup. They all try to help and are very kind, especial Miguel Hernandez, he helped get my second Lexus while getting a great deal, highly recommend this location. More

The advisor was extremely helpful and professional and explicit. No waiting time. I’m very happy. Will recommend.. explicit. No waiting time. I’m very happy. Will recommend.. More

They added extra service plans to father’s financed contract without explaining to him what he was signing or providing a hard copy. My father is a senior citizen, hard of hearing, poor eye sight and contract without explaining to him what he was signing or providing a hard copy. My father is a senior citizen, hard of hearing, poor eye sight and permanently disabled veteran. They way they illegally added these service plans without his knowledge is a crime. When I tried to rectify the situation by removing these plans, I left numerous messages for John, Vivian, and Steve. They also received an email from their sales department stating my concerns. No one had the decency to call me back. I finally got a hold of Vivian due to consistent calls one week later. She acts as though there is no urgency or apologize for their wrongdoings. We are being charged compounded interest on this service plans added to the loan. All the finance department cares about is reaching their monthly goals by keeping the four service plans. I will never purchase another car with Craig Zinn group. I have purchased six Lexus and this was the worse experience ever. More

The experience was smooth and transparent. Communication between departments allowed for customer focus and care. Communication between departments allowed for customer focus and care. More

Edgar Chaparro, he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service an He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and they know they’re stuff. Amazing experience overall . More

Sammy was great to work with. The purchase went very smooth from beginning to end. The purchase went very smooth from beginning to end. More

Had a great experience with this dealership. Patrick was awesome. He very thorough and took his time on his day off to explain certain features of the vehicle with us. He was great about foll Patrick was awesome. He very thorough and took his time on his day off to explain certain features of the vehicle with us. He was great about following up with us and made himself readily available when we had questions. More

Edgar Chaparro, he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service an He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and they know they’re stuff. Amazing experience overall . More

I had a great experience at this dealership and particularly like dealing with my salesman Nathan. particularly like dealing with my salesman Nathan. More