Lexus of Pembroke Pines

The best Lexus dealer to buy from. I have been a loyal customer for about 20 plus years. Frank Marsala is an excellent person to work with. He is always going the extra mile to make ea I have been a loyal customer for about 20 plus years. Frank Marsala is an excellent person to work with. He is always going the extra mile to make each customer feel like family. Yomar Contreras to me is an amazing sales person. He is very knowledgeable about the Lexus product. He was very professional and courteous to me. Yomar even took time to deliver the new car to my parents house in Miami and pick up the trade in late at night, that is very much appreciated. MOEZ SACHEDINA Is an excellent finance manager I was in and out of his office in less than 20 minutes with my finance contract all done. So to me Lexus of Pembroke Pines is always going beyond the call of duty to make each customer a customer for life. KEEP UP THE AMAZING EXPERIENCE. More

Great experience super nice people took care of everything super fast would recommend friends to go everything super fast would recommend friends to go More

Amazing experience at Lexus of Pembroke, 5 stars service from Cesar Baez very Happy. I live in kendall and decide to go to Pembroke pines because the service and professionalism. from Cesar Baez very Happy. I live in kendall and decide to go to Pembroke pines because the service and professionalism. More

Rafael was extremely helpful and I was able to walk away with the car that I wanted at the rate that I needed. I have been a Lexus customer for almost 20 years and I only have great things to say about the with the car that I wanted at the rate that I needed. I have been a Lexus customer for almost 20 years and I only have great things to say about the staff at the Lexus of Pembroke Pines. Great Job, Rafael. Thank you so much. More

Frank and Eid were very friendly and helpful. My finance guy was helpful too. Team Lexus of Pembroke Pines since 2012. I love my new RZ My finance guy was helpful too. Team Lexus of Pembroke Pines since 2012. I love my new RZ More

AAA+++ service. Professional and polite service advisor. Very fast service. Great communication until I received my vehicle. Professional and polite service advisor. Very fast service. Great communication until I received my vehicle. More

My experience was very positive, I got in and out very quickly.. I was very pleased.. quickly.. I was very pleased.. More

The most terrible experience ever, will never step foot in that dealership again. Felt cheated, when there was an discrepancy with my insurance provider, I told Patricia that I wanted to move my vehicle to in that dealership again. Felt cheated, when there was an discrepancy with my insurance provider, I told Patricia that I wanted to move my vehicle to another body shop since the insurance company suggested, She proceeded to tell me no that my vehicle was going to be worked on that the insurance issue was resolved. When the vehicle was ready she told me that in addition to my deductible I owed $926. When I asked to speak to the supervisor, she said that she had explained it to him and that he would reduce the bill. On Wednesday after calling several time the phone attended let me know that I could pick up the vehicle but had to pay the deductible and $463. My vehicle had been in the dealership since April 3rd, and now on May 17th it was being held hostage, So I paid it. However, this business practice does not exemplify the GOLD STANDARDS that you proudly claim. I will never buy, service or deal with this dealership again. Phone calls unanswered, texts not responded, and total disregard for customer inconvenience. More

Excellent service, special thank you to Jeff Hernandez, cool and collective and pleasant to talk to cool and collective and pleasant to talk to More

Very happy with service advisor John. Always very friendly over the many years. The one good thing is that he is there. Always very friendly over the many years. The one good thing is that he is there. More