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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,634 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,634 reviews

May 12, 2023

Me encanto el servicio que brindan, son muy atentos y eficientes, muchas gracias por todo More

by PALMAVICTORIA367
Recommend Dealer
Yes
Employees Worked With
Rafael Genao
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Lexus of Pembroke Pines responded

Estamos felices de que haya disfrutado trabajando con nosotros! Gracias por la reseña positiva y esperamos verle nuevamente en Lexus of Pembroke Pines!

May 12, 2023

The dealership is a wonderful place to visit and return for specialty maintenance packages. Thank you to Mr. Otany Lantigua, perfect gentleman. Boris was also excellent and also a gentleman. Thanks More

by FLOPRESTI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Otany Lantigua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Boris in financial
May 12, 2023 -

Lexus of Pembroke Pines responded

Frank, thank you for taking the time to commend Boris and Otany for their wonderful services! We appreciate your business and five-star review of Lexus of Pembroke Pines. Take good care!

May 12, 2023 -

FLOPRESTI responded

My pleasure

Jun 21, 2024 -

FLOPRESTI responded

Thank you -- for Boris and Otany for their wonderful services!

May 12, 2023

Awesome service I loved my salesman Fred he was very nice and helped me a lot I definitely will be returning in the future More

by AROZIER91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Carey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2023 -

Lexus of Pembroke Pines responded

We're thrilled to hear you had an awesome experience working with Fred here at Lexus of Pembroke Pines! Our entire team is grateful for your support and we look forward to taking care of your car needs again in the future. Safe travels!

May 12, 2023

Eventually followed through on all promises. A little rough going in the beginning. Relationship ended very well. I received the car I wanted at a fair price. More

by lpyes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Marsala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Banko
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pastukhov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Vargas
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Lexus of Pembroke Pines responded

We're delighted to know we were able to fulfill our promises and assist you in finding the car you wanted at Lexus of Pembroke Pines. Though it may have been a bumpy start, we're thrilled the relationship ended well. We appreciate your support and hope to continue working with you in the future for any automotive needs.

May 11, 2023

This dealer dies’t waste your time. They are quick and to the point and honest. More

by Santiago Freire
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gonzo Dussan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2023 -

Lexus of Pembroke Pines responded

Thank you for your kind review! We appreciate your feedback here at Lexus of Pembroke Pines. Have a great rest of your day!

May 11, 2023

Mike was great, friendly, made the deal happen fast. All together was awesome. Waiting on the car for 4 weeks not so much but what can you do! Thanks Mike. More

by brookelaurenzo94
Recommend Dealer
Yes
Employees Worked With
Mike Banko
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2023 -

Lexus of Pembroke Pines responded

We're thrilled that you had an awesome experience with Mike during your visit to Lexus of Pembroke Pines! We're sorry for the wait time you experienced while waiting on your car and appreciate your understanding. Enjoy the new ride, Brooke!

May 11, 2023

The service was done quickly and professionally. John Steigel was very helpful and is a great service rep. Everything went smoothly. I would recommend your service to any of my friends who have a Le More

by SHERSMOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Steigle
May 11, 2023 -

Lexus of Pembroke Pines responded

We're thrilled to receive your positive recommendation after experiencing a fast and professional service with John here at Lexus of Pembroke Pines. We appreciate your trust in us and kind words about our team's efforts. Safe travels ahead!

May 11, 2023

Professional and attentive dealership. The car rides more smoothly after alignment. Loaner was furnished as requested More

by RODOWALLACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023 -

Lexus of Pembroke Pines responded

We're grateful for your five-star recommendation! We're pleased that the alignment made your car ride more smoothly, and that our loaner program provided ease and convenience for you. Safe travels from all of us here at Lexus of Pembroke Pines.

May 11, 2023

Alon and Darryl took good care of me. They were very respectful. I will recommend Lexus to all my friends. More

by CHANTALBARTH67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Estrella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alon Rapoport
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023 -

Lexus of Pembroke Pines responded

Alon and Darryl were happy to take good care of you! At Lexus of Pembroke Pines, we're grateful for the opportunity to assist you with your vehicle needs. Thank you for recommending us, and we hope to see you again soon!

May 11, 2023

Bad service ! Not recommend . Take too long for simple thing and pick too long pick up the phone. More

by VUNGUYENAPPLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Lexus of Pembroke Pines responded

We are sorry that our wait times fell short of your expectations. We strive to provide efficient and timely service for all of our clients, so we hope to have the opportunity to improve your experience with us next time. Please give me a call if you would like to discuss your experience further. Thank you. Osiris Barcelo - Service Manager - (954) 443-2332

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