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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,634 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,634 reviews

May 11, 2023

Wonderful experience everyone was friendly they told care of the situation, also gave me a Courtesy wash keep of the good work … More

by S.STANLEY05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Burgos
May 12, 2023 -

Lexus of Pembroke Pines responded

We're so glad to hear that you had a wonderful experience here at Lexus of Pembroke Pines. Thank you for choosing us for your automotive needs!

May 11, 2023

john s service is the best service personal you have , he is honest and helpful More

by ADESIANTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
john steigle
May 12, 2023 -

Lexus of Pembroke Pines responded

Thank you for your confidence in John! We appreciate your business and we hope to see you again at Lexus of Pembroke Pines. Drive safely!

May 11, 2023

Gonzalez was very professional and easy to deal with. I wish him all the best! More

by ETAJIMEVELD
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rohan Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gonzo Dussan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023 -

Lexus of Pembroke Pines responded

Thank you for the review! We are so glad to hear that you had a successful experience working with the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back again down the road!

May 10, 2023

Muy buen servicio los lo maximo. Recomendado 100 % un trato excelente. Gracias 🥰🥰🥰🥰 Los mejores e More

by EVERIADYS.C
Recommend Dealer
Yes
Employees Worked With
Veronica Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023 -

Lexus of Pembroke Pines responded

Gracias por compartir su experiencia! Es fantástico oír que tuvo una buena experiencia trabajando con nosotros. Apreciamos el apoyo y esperamos volver a verle en Lexus of Pembroke Pines!

May 10, 2023

Very professional and the service was outstanding and everything wa explained perfect and I was very pleased with everything. More

by NANSIS13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gaetano Costantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2023 -

Lexus of Pembroke Pines responded

We're thrilled to see that you were very pleased with our professionalism and outstanding service at Lexus of Pembroke Pines. It's great to hear that everything was explained perfectly to your satisfaction. We appreciate your support and hope to serve you again in the future for all your automotive needs!

May 10, 2023

Dear Richard, I am very thankful for an a mazing experience purchasing my new car Lexus 600. The process was easy, quick and seamless. Sincerely, Natalya I. More

by nataly
Recommend Dealer
Yes
Employees Worked With
Richard Monivis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2023 -

Lexus of Pembroke Pines responded

Natalya, thank you for taking the time to leave a review about your amazing experience purchasing your new Lexus 600 from us at Lexus of Pembroke Pines. We are happy to hear that Richard and the team provided you with an easy, quick, and seamless process. Enjoy your new car!

May 10, 2023

It was a pleasure working with Patrick Hew and Art Armani. I had an a very easy experience. Everything went perfect. Those two are professionals. I appreciate the time they gave me. I will definitely More

by patdiet1973
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Hew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Art Armani
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2023 -

Lexus of Pembroke Pines responded

We're delighted to hear that Patrick and Art provided a professional experience while assisting you! At Lexus of Pembroke Pines, we strive to make every visit seamless and enjoyable. We're grateful for your support and can't wait to welcome you back again when you're ready for your next vehicle purchase.

May 10, 2023

The dealership is nicely laid out and the distance to viewing and testing cars is close enough. Ariel is the best sales rep I’ve ever encountered. Professional, knowledgeable and extremely pleasant which More

by EROBERTS0115
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moez Sachedina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2023 -

Lexus of Pembroke Pines responded

We're thrilled to hear that you enjoyed your visit to Lexus of Pembroke Pines! Thank you for taking the time to leave a review and share your wonderful experience with us. Our team is elated to know that Ariel made such a positive impact on your visit. We hope to see you again in the future!

May 10, 2023

Alex was great during my purchase process at Lexus of Pembroke Pines. He was very attentive and made the whole process very easy and hassle-free. Excellent customer service and very knowledgeable. More

by vanessaab
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Whitmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2023 -

Lexus of Pembroke Pines responded

We're thrilled to hear that Alex was attentive and provided easy, hassle-free service during your purchase process at Lexus of Pembroke Pines. It's wonderful that you found his customer service to be excellent and his knowledge to be very helpful. Thank you for sharing your positive experience with us!

May 09, 2023

Finance guy tried to convince me he discounted the car more and gave me more for my trade than another dealer even though my payments are higher. Salesman rushed through the delivery. Didn’t explain how t More

by ANDYWNYC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Adeel Sadiq
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2023 -

Lexus of Pembroke Pines responded

We're sorry to hear that we fell short of your high expectations during your recent sales experience. We understand the importance of clear communication throughout the process and apologize for missing the mark. Please give me a call at your earliest convenience so we can discuss how we can assist you moving forward. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

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