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Lexus of Pembroke Pines
Pembroke Pines, FL
16,764 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running!
Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 16,764 reviews
Verified Customer
April 13, 2023
Ariel was a pleasure to work with, he guided me through the process every step of the way! Very knowledgeable and was respectful of my time as well! the process every step of the way! Very knowledgeable and was respectful of my time as well! More
by bridgetspanbauer
April 13, 2023
Otany is the best! This is my second transaction with Otany and although negotiations were more difficult this time, he hung in there and helped me reach a deal to m This is my second transaction with Otany and although negotiations were more difficult this time, he hung in there and helped me reach a deal to my satisfaction. Thank you for this. As always, he was very cordial and professional. Merci beaucoup. Wellington More
by wbonsecour
Employees Worked With
April 13, 2023
Best customer service at this dealership! ! They have provided exceptional service throughout the process. Above and beyond!! ! They have provided exceptional service throughout the process. Above and beyond!! More
by VIRGINIA_HOWARD
Employees Worked With
April 13, 2023
Great customer service, my expectations were met and exceeded, very happy with my purchase, Thank you all, keep up the good work. exceeded, very happy with my purchase, Thank you all, keep up the good work. More
by rober0081136
April 13, 2023
pleased overall but there were some communication gap as to delivery of the car which was not delivered as agreed to delivery of the car which was not delivered as agreed More
by BADARMIR
April 13, 2023
amazing the sales person was exelent he answers all my questions he show me everything am so happy thank you questions he show me everything am so happy thank you More
by PAOLAM30
Employees Worked With
April 13, 2023
It’s always a pleasure having my car serviced at Lexus of Pembroke Pines. courteous, professional, and they have a nice waiting area where you can get something to eat. Pembroke Pines. courteous, professional, and they have a nice waiting area where you can get something to eat. More
by paul.d.sjogren
Employees Worked With
Don’t remember his name
April 12, 2023
Excellent customer service from the Service Dept from Check-in to delivery of my vehicle after the services were performed. Services were performed in a timely manner and well washed/cleaned. Very satisf Check-in to delivery of my vehicle after the services were performed. Services were performed in a timely manner and well washed/cleaned. Very satisfied with the entire process of Servicing my vehicle from this Service Dept. Alejandro was very cordial and explained the Services that were required. More
by NETLOGIC17
Employees Worked With
Alejandro Burgos
April 12, 2023
My first buying experience (2007/8) with the dealership was very positive -friendliness and helpfulness. I did not have the same experience this time.. yes as a buyer we were advocating for the best pric was very positive -friendliness and helpfulness. I did not have the same experience this time.. yes as a buyer we were advocating for the best price which may have contributed to a less than desirable and less than expected interaction with the salesperson and finance rep. More
by DJOHN10605
Employees Worked With
