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Lexus of Pembroke Pines

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.6
16,765 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,765 reviews

April 14, 2023

Efrain was extremely knowledgeable about my new Lexus RX350. He is also very courteous and he made it very easy to buy a car with Lexus of Pembroke Pines. Definitely will ask for him for my next purchas More

by HIGATOR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Efrain Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eid Alkabouni
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2023 -

Lexus of Pembroke Pines responded

We appreciate your five-star review for Lexus of Pembroke Pines! Efrain is a fantastic member of our team, and we're glad to hear that he made your car-buying experience easy and enjoyable. Thank you for your business, and we look forward to seeing you again in the future.

April 14, 2023

Always receive excellent service at Lexus of Pembroke Pines. Will continue to bring my car here. More

by ROXOSORIO4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Correa
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Apr 19, 2023 -

Lexus of Pembroke Pines responded

Thank you for the review! We are so glad to hear that you had a successful experience working with the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back again down the road!

April 13, 2023

Ariel was a pleasure to work with, he guided me through the process every step of the way! Very knowledgeable and was respectful of my time as well! More

by bridgetspanbauer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gonzo Dussan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2023 -

Lexus of Pembroke Pines responded

Bridget, we are thrilled to hear that Ariel provided such excellent service during your time with us at Lexus of Pembroke Pines! Thank you for taking the time to share your experience with others. We appreciate your business and hope to see you again soon!

April 13, 2023

Otany is the best! This is my second transaction with Otany and although negotiations were more difficult this time, he hung in there and helped me reach a deal to m More

by wbonsecour
Recommend Dealer
Yes
Employees Worked With
Otany Lantigua
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2023 -

Lexus of Pembroke Pines responded

Wellington, we appreciate you taking the time to share your experience with Lexus of Pembroke Pines. We're delighted to hear that Otany was able to meet all of your needs. Thank you for your continued support and we look forward to seeing you again soon!

April 13, 2023

Best customer service at this dealership! ! They have provided exceptional service throughout the process. Above and beyond!! More

by VIRGINIA_HOWARD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michele Alter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2023 -

Lexus of Pembroke Pines responded

Virginia, thank you for taking the time to share your positive experience with us at Lexus of Pembroke Pines! We are thrilled to hear that our team provided exceptional service and went above and beyond for you. We appreciate your support and hope to see you again soon!

April 13, 2023

Great customer service, my expectations were met and exceeded, very happy with my purchase, Thank you all, keep up the good work. More

by rober0081136
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kazi Sofian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2023 -

Lexus of Pembroke Pines responded

We're over the moon we could exceed your expectations! Thank you for the fantastic review of Lexus of Pembroke Pines!

April 13, 2023

pleased overall but there were some communication gap as to delivery of the car which was not delivered as agreed More

by BADARMIR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Kamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvens St Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2023 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave your review for Lexus of Pembroke Pines. We're happy to hear that you were satisfied with your experience, but we apologize for the communication issues regarding the delivery of your car. We would like to make it right for you. I won't be able to locate your contact information without a full name, so please reach out to me at your convenience. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

April 13, 2023

amazing the sales person was exelent he answers all my questions he show me everything am so happy thank you More

by PAOLAM30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julio Arango
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2023 -

Lexus of Pembroke Pines responded

Happy customers make us happy! It was our pleasure to offer informative assistance. Thanks for supporting Lexus of Pembroke Pines with your business and your review!

April 13, 2023

It’s always a pleasure having my car serviced at Lexus of Pembroke Pines. courteous, professional, and they have a nice waiting area where you can get something to eat. More

by paul.d.sjogren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name
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Apr 19, 2023 -

Lexus of Pembroke Pines responded

We're thrilled to hear that you had a pleasurable experience at Lexus of Pembroke Pines! Thank you for taking the time to share your feedback with us. We appreciate your support and look forward to assisting you with any future service needs.

April 12, 2023

Excellent customer service from the Service Dept from Check-in to delivery of my vehicle after the services were performed. Services were performed in a timely manner and well washed/cleaned. Very satisf More

by NETLOGIC17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Burgos
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Apr 19, 2023 -

Lexus of Pembroke Pines responded

We are glad to hear that our team provided exemplary service support. Thank you for trusting Lexus of Pembroke Pines with your vehicle!

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