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Lexus of Pembroke Pines

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.6
17,216 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 17,216 reviews

March 10, 2023

Service Department. John Steigle is the best rep they have! Very honest, friendly, responsive and responsible. I don't know what I would do without his guidance, he is t More

by Gloria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Steigle
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Mar 10, 2023 -

Lexus of Pembroke Pines responded

Gloria, thank you for the review! We are so glad to hear that John delivered such a successful service experience. Drive safely, and we hope to see you back again at Lexus of Pembroke Pines!

March 10, 2023

The service is always great. If it wasn’t for the service I wouldn’t be with Lexus. More

by RONNIEH911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
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Mar 10, 2023 -

Lexus of Pembroke Pines responded

This is great to hear! We are glad that you continue business with us and we are thankful for your support. Safe travels until next time! -- The Lexus of Pembroke Pines Team

March 10, 2023

John in service is the reason I keep going for service there he is amazing! Richard Monovest is the best sales man ever! I will continue to lease and buy Lexus vehicles as long as they are both there. More

by jenniferplopez50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Monivis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Steigele
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Mar 13, 2023 -

Lexus of Pembroke Pines responded

Thanks for the great review of Lexus of Pembroke Pines, Jennifer. John will appreciate the shoutout! We are glad to have you as part of the Lexus family!

March 10, 2023

we were helped by a Cesar, Lorena and Art. All of them were excellent, friendly and professional people. More

by RASOSAM
Recommend Dealer
Yes
Employees Worked With
Cesar Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Art Armani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2023 -

Lexus of Pembroke Pines responded

The Lexus of Pembroke Pines team appreciates your feedback and trust in our business.

March 10, 2023

Mr. Ensey was a pleasure to make a deal with. After all was said and done he personally delivered the car to my home. Couldn’t be happier with the purchase. Will definitely return. More

by LS460
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres Majerovicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Ensey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2023 -

Lexus of Pembroke Pines responded

Thank you for the review! We are so glad to hear that you had a successful purchase experience working with the Lexus of Pembroke Pines team. Drive safely, and we hope to see you again down the road!

March 09, 2023

Excelente servicio. Patricia es muy amable y profesional, todo el tiempo me mantuvo informada. Gracias More

by GRIS2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia
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Mar 10, 2023 -

Lexus of Pembroke Pines responded

Gracias por la reseña! Es fantástico oír que tuvo una buena experiencia trabajando con Patricia y el equipo Lexus of Pembroke Pines. Apreciamos el apoyo y esperamos verle en el futuro!

March 09, 2023

Gave the car for repair , would have loved if Lexus had gone an extra mile and vacuumed and given the vehicle back, ready to use . Just saying! More

by AASIMATAMBEY
Recommend Dealer
Yes
Employees Worked With
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2023 -

Lexus of Pembroke Pines responded

Thank you for sharing this feedback, as we always strive to provide our customers with top-notch service, and I apologize if we've missed the mark. We will discuss this with our team and hope to see you next time. -Osiris Barcelo - Service Manager - (954) 443-2332

March 09, 2023

That body shop is run by some armatures it looks like. It took 75 days to repair car.Lexus can build new car from the scratch to finish in 14 days I was told. Someone told me not to go there. they are in More

by PTHAYILCPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sammy Libraty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney
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Mar 21, 2023 -

Lexus of Pembroke Pines responded

I am so sorry to hear that your recent maintenance experience took longer than anticipated and for the inconvenience this has caused. We expect more for our valued guests, and I will be sure to discuss your feedback with my team to make certain we are providing timely care. I'd like to step in to ensure that all of your concerns have been addressed and see if I can help improve your situation. If you are willing, please reach out to me when you are available. Thank you, Robert Ladaga - Service Director - 954-443-2332

March 09, 2023

Excelent and profesional service . He explained everything for a new Lexus 2023 , always happy and responded all the questions , thank you gaetano More

by LLEREKEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gaetano Costantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 09, 2023 -

Lexus of Pembroke Pines responded

Thank you for stopping in at Lexus of Pembroke Pines and leaving a five-star review! We are happy to hear that Gaetano was helpful in showing you everything our new models have to offer.

March 09, 2023

Always a great experience buying a vehicle here,never a hassle & they are always more than fair ! I would never go anywhere else to buy a Lexus !! More

by KSBCTR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Kamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zee Hanif
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Llorens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 09, 2023 -

Lexus of Pembroke Pines responded

Thank you for the review! We are so glad to hear that you found the right vehicle working with the Lexus of Pembroke Pines team. Drive safely, and we hope to see you again down the road!

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