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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,836 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,836 reviews

January 11, 2023

I call them to get my paper work they never give them to me I call them no response More

by WESLYJOSEPH1224
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Julio Arango
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Vergara
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

Lexus of Pembroke Pines responded

I am very sorry that we have not gotten back to you regarding your paperwork. I want to ensure we address your concerns, but I will not be able to find your number with the username provided, so when you have a chance, please call me directly. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

January 11, 2023

Very good service, comfort, punctuality, 100% seriousness, I really recommend it 1000% . the best dealer in south florida More

by FARIDCARRASCAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Services advisor Jeffrey
Jan 11, 2023 -

Lexus of Pembroke Pines responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back again down the road!

January 11, 2023

Nicholas was amazing. First time purchasing with him and will definitely refer him. Very friendly and knowledgeable. Made the experience go smoothly. More

by Annabonilla89
Recommend Dealer
Yes
Employees Worked With
Steve Pastukhov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Ensey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

Lexus of Pembroke Pines responded

It's great to hear that Nicholas and the team took such great care of you! Thank you for choosing Lexus of Pembroke Pines and for sharing your experience. Safe travels ahead!

January 11, 2023

Great help and made sure I got the best price and deal on my tires More

by stephmentore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres
Jan 11, 2023 -

Lexus of Pembroke Pines responded

Our team is always happy to help you in any way that they can! Thanks for supporting Lexus of Pembroke Pines and we'll see you next time. Let us know how the tires are working out!

January 11, 2023

Ms. Rodriguez was very attentive to the needs of my wife and I. From the time we walked in , her concerns were directed on our needs. She allowed us to view all that was in our budget and she help us make a More

by willarddelancy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Veronica Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

Lexus of Pembroke Pines responded

We couldn't agree more that Ms. Rodriguez and the Lexus of Pembroke Pines team are always here to do what is best for you. Thank you for taking the time to highlight her commitment to customer care. Safe travels!

January 11, 2023

I mean what can I say these guys are helpful friendly and threat you like family, they made you feel so comfortable 🙏 More

by Ryan
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Marlon Amador
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

Lexus of Pembroke Pines responded

Ryan, we really appreciate your feedback! Thank you for choosing Lexus of Pembroke Pines and for stopping by to share your positive experience. Safe travels ahead!

January 11, 2023

Efraín was great! I am so happy with my 2023 IS300. Highly recommended! Thank you. More

by MLAMBERT027
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Efrain Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gemma Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

Lexus of Pembroke Pines responded

It's great to hear that Efrain took such great care of you! Thank you for choosing Lexus of Pembroke Pines and for sharing your experience. Safe travels ahead in your new 2023 IS300!

January 11, 2023

He is very personable and knowledgeable. He keeps in touch with us and informs us on deals, programs, etc. He seems to care about what makes us happy. More

by Ehedge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald Hector
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

Lexus of Pembroke Pines responded

Thank you for the kind review about our team here at Lexus of Pembroke Pines! We appreciate it!

January 11, 2023

Edgar verified an appointment with me and was busy with another client so I was told. I was assisted by someone else (who by the way was great) . Edgar never bothered to even introduce himself or excuse hi More

by dturbides
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Armani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Chaparro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mikhail Khalev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

Lexus of Pembroke Pines responded

Thank you for the 5-star review. I am sorry to see that there were some drawbacks in your experience but happy to know that you are pleased with your vehicle. If you have any further information that you wish to share, please feel free to give me a call. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

January 10, 2023

Excelente servicio que brindan a los clientes, estoy muy contenta y satisfecha con el servicio que me brindaron More

by SANDRINNA8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Monivis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Whitmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2023 -

Lexus of Pembroke Pines responded

Gracias por la reseña! Es fantástico oír que tuvo una buena experiencia trabajando con el equipo Lexus of Pembroke Pines. Apreciamos el apoyo y esperamos volver a verle en el futuro!

Jan 10, 2023 -

SANDRINNA8 responded

Siempre es un gusto negociar con un buen equipo, lexus of Pembroke Pines

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