Back

Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,757 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
Contact Dealership

16150 Pines Boulevard

Pembroke Pines, FL

33027

Directions

By Type

Showing 16,757 reviews

October 05, 2022

Richard has always gone out of his way to give us the best buying experience possible. His knowledge of the product and honesty are second to none. More

by CHUCK_KIENHOLZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Monivis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2022 -

Lexus of Pembroke Pines responded

Thanks, Chuck, for leaving Lexus of Pembroke Pines a five-star review! We are happy to hear that Richard went the extra mile to provide you with a stellar buying experience. Take care!

October 05, 2022

Service is always good and they always listen whenever you tell them what problems the vehicle is giving and they would always ask if there is anything else you would like to check on your vehicle More

by ericacampbell32.ec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fellipee
Oct 05, 2022 -

Lexus of Pembroke Pines responded

Erica, thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back again down the road!

October 04, 2022

Darren was great to work with. He was waiting for us upon our arrival and showed us all options that we were working with leaving us room to decide. Highly recommend for anyone l More

by Mariusz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 04, 2022 -

Lexus of Pembroke Pines responded

It's so wonderful to hear that you had a 5-star experience working with Darren! Thank you for stopping by to share your feedback, and please come by Lexus of Pembroke Pines anytime!

October 04, 2022

Since leasing my Lexus 3 years ago from Richard @ Lexus, he has been there 100% of the time. No one is better than Richard @ lexus-pembrokepines.com! Even help me with the buyout after 3 years of leasing! More

by mcates
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Monivis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2022 -

Lexus of Pembroke Pines responded

Thank you for this great 5-star review and lovely shoutout to Richard and George's amazing customer service! All of u at Lexus of Pembroke Pines appreciate your loyal business and look forward to seeing you again.

October 04, 2022

Excellent experience at the Lexus dealership. Happy with the car purchase at Lexus. Thank you More

by doreen1439
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Otany Lantigua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2022 -

Lexus of Pembroke Pines responded

We are so happy to hear you are totally satisfied with your recent purchasing experience at Lexus of Pembroke Pines! Thank you for the 5-stars!

October 04, 2022

Poor service. I was told that my service would take at least two hours. So I ubered to the mall only to be called less than an hour after drop off that my car was More

by WALLACESHAKITHA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jeremy Rivera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Lexus of Pembroke Pines responded

I am sorry your service appointment was quicker than anticipated and that your vehicle was not returned to you in the condition you had hoped. Our goal is to deliver timely, communicative, and thorough customer service, and it's very disappointing to see that we let you down. I will be sure to discuss your feedback with my team so that we may improve our process moving forward. I'd like to step in and ensure any outstanding questions are answered and make certain you receive your customary wash. I will look for your contact information, but, in the meantime, please consider giving me a call. Thank you, Osiris Barcelo - Service Manager - (954) 443-2332

October 04, 2022

I wanted to give special thanks to Mike Banco from Lexus of Pembroke pines I sent a client for an ES350 he gave them a VIP treatment like no other. My client called me after taking delivery of his new ES35 More

by Bshiner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Banko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2022 -

Lexus of Pembroke Pines responded

It's delightful to hear that you truly appreciate Mike's top-tier customer service! Thank you for the recommendation, and we hope you come by Lexus of Pembroke Pines anytime you need.

October 03, 2022

Mr. Ariel Rodriguez is a kind, patient, knowledgeable, amazing gentleman ✨💦. My English is not my first language, I am “young” like the one still use cds in the cars, Nothing digital, I understand little More

by yo
Recommend Dealer
Yes
Employees Worked With
Ariel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Lexus of Pembroke Pines responded

Wow! Thank you for sharing your top-notch experience with Ariel. We will be sure to pass along your wonderful kudos. All of us at Lexus of Pembroke Pines really appreciate your feedback and wish you many safe miles in your new Lexus NX 350.

Oct 04, 2022 -

yo responded

Thank you. My Neighbors are welcoming this new baby the one is touching everybody eyes . Yes Maybe five years to learn to manage this stylish Adoption’s 🚗🤣✨💦 Thank you again Mr Ariel Rodriguez and his team

October 03, 2022

Nina made purchasing a car super easy. We came to the car dealership late but she took her time and explained the product well. She was very professional. Great customer service. More

by ARLEENLAMBERT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nina Paul
Oct 03, 2022 -

Lexus of Pembroke Pines responded

Congratulations on your newly purchased vehicle. Nina will be so pleased to hear how much you're loving your new car. Safe travels and thanks for choosing Lexus of Pembroke Pines!

October 03, 2022

Julio is amazing and quickly delivered my new Lexus. Also Carlo was great, thank you guys, More

by The Beast
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Arango
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Lexus of Pembroke Pines responded

Thank you for this great review! Julio and Carlo will be so flattered. Come by Lexus of Pembroke Pines anytime you need!

...
798
...